Ultius Reviews

4.9 Rating 1,326 Reviews
98 %
of reviewers recommend Ultius
Based on 1,326 reviews
Customer Service
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About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

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1201 N Orange St, STE 7038
Wilmington, DE

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Anonymous  // 01/01/2019
Ultius provides an amazing service. They provide high quality work and are always on time. I've used their services many times and I have been happy with all of them. I plan on continuing to use Ultius for my needs. Thank you.
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Thank you for posting your feedback! We appreciate your business, and we look forward to assisting you in the near future.
Great experience with ultius. Work received on time and they do great jobs always. I would recommend them.
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Thank you for your feedback and recommendation!
As a long-time user of Ultius services, I have not needed customer service but on several occasion. I have always received friendly, knowledgeable and useful assistance. Most recently, my inquiries were serviced by Delia S. She clearly understands how significant her efforts are in the customer service process. She was quickly able to find a workable solution to my questions.
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Thank you for posting your feedback regarding your positive interaction with Delia!
ultius is the best! they have done miracles for me soooooo many times. out of like 50 orders i've only had one bad experience and that was due to my lack of information. just recently i created two assignments and realized at the very last minute and they got on it and issued a refund immediately. they are awesome!
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Thank you very much for your feedback!
Overall good experience. Order was a couple of hours late, but still got charged full price. Writer was very nice and done a great job.
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Thank you for taking the time to post your feedback. We are sincerely sorry your order was delayed. Please check your private messages for a 20% discount to make up for the late delivery. If you have any questions regarding your discount, please email refunds@ultius.com. Thanks again!
Great service. Got the paper back right on time. It was a perfect source to help me write my essay. Highly recommend
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Thank you very much for taking the time to leave your feedback. We're so glad to hear that our model example assisted you!
Ultius's writers are the best! I cannot begin to express how professional and understanding this process has been. I would recommend their services to anyone who needs professional writing. I recommend writer Voltaire 3735.
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Thank you very much for your 5-star rating and recommendation! We imagine the writer appreciates your shout-out. We appreciate it too!
AWESOME, AWESOME, AWESOME, AWESOME, and AWESOME Customer service. Thank you
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Thank you so much, Lee! We really appreciate your kind words!
Service is generally good, but that depends on the writer, which can be hit or miss. I’ve used Ultius off and on for years. However, their customer service/support has wained in recent years. Considering the prices per page, Ultius should consider offering more frequent discounts for loyal customers and reusable discount code for its military customers. Any discount is better than nothing.
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Thank you very much for your feedback. We're forwarding your idea for a reusable loyalty code to executive management. As far as a reusable code for our military users, we agree and have created one. Please contact Client Success for the code. Thank you so much for your service!
Thank you Ultius for great customer support. Delia is a joy, the best.
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Thank you for posting about your interactions with Delia! She is a gem!
Ulltius is the best, your writers are really good at what they do. Thanks for being here for me.
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Thank you for your 5-star rating and recommendation! We appreciate you!
I hesitated to use this service. I was nervous that the information could be traced back to my paper. The information I received and suggestions were monumental to the success of my paper. Information was relevant and smart.
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Thank you so much for your feedback! Confidentiality is very important to us, so your information is safe. We do ask clients to remove any personal identifiers before they place their orders. =)
The best service!
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Thank you so much!
You guys are awesome. Thanks
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Thank you for leaving your feedback!
Great writer with impressive knowledge of every subject!
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Thank you so much for the wonderful feedback!
The writers at Ultius are absolute life-savers! It's not that I am lazy or don't want to do the work, but as a full-time employee, parent, caregiver to elderly parents, pursuing an advanced degree is necessary but sometimes life and schedules can get too overwhelming! The writers are vastly knowledgeable and great with communication. I am more than impressed and extremely satisfied! I have consistently worked with one writer, Whistler 42540, and they are the reason why I will continue to order from Ultius! Thank you, Whistler 42540!
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Thank you so much for taking the time to post your feedback! We understand that working adults don't have a lot of time on their plates due to other obligations, so we're so happy you found us. It's awesome that you found a writer too! That peace of mind is priceless.
I have not placed an order yet but I was curious about pricing and delivery dates. Lizzy answered all my questions. I'm going to place an order soon. Thanks!
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Hi Hollie! Thank you so much for reporting your positive experience with Lizzy, one of our Client Success Specialists!
Good Service! Great timing
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Thank you for your feedback!
I usually do not write reviews unless I think it is beneficial for others to know about my experience. This is my second time using Ultius writing service. I have to say the quality of work is very poor. I submitted my first assignment for review and received the final draft with only a sentence changed. For my second order I am still waiting for my final revised version mind you it was due 2 days ago. I have to say the level of professionalism of these writers is getting bad to worse. This is my last time using the company, I have since then reordered my paper from a different site and have received both A's on the assignment. I wish everyone luck with these writers.
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Hello. Thank you for posting your feedback. We've reviewed your order, and we wanted to apologize for the delay. Sometimes writers have personal emergencies, so they aren't as responsive. It looks like that was the overall reason. This isn't indicative of our platform. However, we do not expect our clients to suffer. Did you know that you are able to block certain writers from viewing your orders? If you decide to give us another opportunity, we recommend blocking the writer from your last two orders, so you may find another one that meets all of your expectations. Emergencies happen. Nevertheless, working with the same writer will give you peace of mind. It's just a suggestion. We support your decision to move on. Thank you so much for taking the time to share your experiences. We will use your information to improve our communication efforts with the freelance writers. Have a pleasant evening and take care.
There have been good writing professionals assigned to my projects. All projects were delivered as promised; and sometimes earlier than expected. I have had a good experience thus far.
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Hello! Thank you so much for posting your feedback. We're happy to hear that your experiences thus far have been positive. Have a great day!
Ultius is rated 4.9 based on 1,326 reviews