Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.91

4.9 Rating 1,333 Reviews

98 %

of reviewers recommend Ultius

Company Reviews

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4.9

Based on 1,333 reviews


Customer Service
Communication Channels	Email, Live Chat, Telephone

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is just great.”

Helpful Report

Hi Joshua! We're happy to hear that everything is great!

“Overall good experience. Order was a couple of hours late, but still got charged full price. Writer was very nice and done a great job.”

Helpful Report

Thank you for taking the time to post your feedback. We are sincerely sorry your order was delayed. Please check your private messages for a 20% discount to make up for the late delivery. If you have any questions regarding your discount, please email refunds@ultius.com. Thanks again!

“Service is generally good, but that depends on the writer, which can be hit or miss. I’ve used Ultius off and on for years. However, their customer service/support has wained in recent years. Considering the prices per page, Ultius should consider offering more frequent discounts for loyal customers and reusable discount code for its military customers. Any discount is better than nothing.”

Helpful Report

Thank you very much for your feedback. We're forwarding your idea for a reusable loyalty code to executive management. As far as a reusable code for our military users, we agree and have created one. Please contact Client Success for the code. Thank you so much for your service!

“There have been good writing professionals assigned to my projects. All projects were delivered as promised; and sometimes earlier than expected. I have had a good experience thus far.”

Helpful Report

Hello! Thank you so much for posting your feedback. We're happy to hear that your experiences thus far have been positive. Have a great day!

“While costly, I've had great success using Ultius for my writing purposes.”

Helpful Report

Thank you for leaving your feedback. We acknowledge our prices are a bit higher than our competitors; however, we feel it is necessary so we can recruit the best writers for our clients. It's good to know that you found success while using the Ultius platform! =)

“Staff were quickly attentive and helpful to resolve my concern.”

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Thank you for taking the time to leave your feedback!

“Hi i used the ultius service for editing, and after the 1st final submission i wasnt really happy with the results and the QA lead team came back and told me they found some similar content too..i then requested for a revision and i told them i want another writer. I was given another writer and they even put in some incentives for so another writer will be willing to take my order. I was really happy with the final draft after the revision. Thank you Ultius”

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Thank you for taking the time to leave your feedback!

“My experience with Ultius has been overall good.”

Helpful Report

“Lizzy was helpful in answering my questions.”

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“I can always rely on this site to help me out”

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“The portal is effortless and Ultius has a plethora of writers experts and SME in various topics.”

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Thank you so much for your feedback!

“It was okay. Lizzy was very helpful”

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“I had a pleasant experience using this service; both Delia and Brittany were very patient and helpful with all my questions”

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“Excellent writers. Orders are always on time.”

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“Assistance is valuable, Most of the writers are good.”

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Thank you so much for taking the time to leave your feedback!

“Always a good when I'm crunched for time!”

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Thank you for your 5-star rating! We're so glad to hear that our online platform has been a valuable time-saver. We look forward to working with you again!

“Lizzy was helpful in explaining the details of the program”

Helpful Report

Thank you so much for the five star rating. We're very happy to hear that you had a positive experience while interacting with Lizzy, one of our amazing Client Success Specialists.

“I've used Ultius for editing and they have performed well. I'd like to see more options on the number of days for assignment due dates and I'd like to see a MUCH BETTER job completed by their internal reviewers. While most jobs are completed very well and to direction, customer service has always taken care of the issues. Thanks Lizzy!”

Helpful Report

“The quality of the paper was really great but as of right now, I don’t know what grade my paper was given.”

Helpful Report

Thank you so much for taking the time to leave your feedback and recommend our platform!

“The quality of the paper was really great but as of right now, I don’t know what grade my paper was given.”

Helpful Report

Thank you so much for your recommendation and five star rating!

Ultius is rated 4.9 based on 1,333 reviews