Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.91

4.9 Rating 1,333 Reviews

98 %

of reviewers recommend Ultius

Company Reviews

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4.9

Based on 1,333 reviews


Customer Service
Communication Channels	Email, Live Chat, Telephone

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

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“You guys are awesome. Thanks”

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Thank you for leaving your feedback!

“Great writer with impressive knowledge of every subject!”

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Thank you so much for the wonderful feedback!

“The writers at Ultius are absolute life-savers! It's not that I am lazy or don't want to do the work, but as a full-time employee, parent, caregiver to elderly parents, pursuing an advanced degree is necessary but sometimes life and schedules can get too overwhelming! The writers are vastly knowledgeable and great with communication. I am more than impressed and extremely satisfied! I have consistently worked with one writer, Whistler 42540, and they are the reason why I will continue to order from Ultius! Thank you, Whistler 42540!”

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Thank you so much for taking the time to post your feedback! We understand that working adults don't have a lot of time on their plates due to other obligations, so we're so happy you found us. It's awesome that you found a writer too! That peace of mind is priceless.

“I have not placed an order yet but I was curious about pricing and delivery dates. Lizzy answered all my questions. I'm going to place an order soon. Thanks!”

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Hi Hollie! Thank you so much for reporting your positive experience with Lizzy, one of our Client Success Specialists!

“Good Service! Great timing”

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Thank you for your feedback!

“I usually do not write reviews unless I think it is beneficial for others to know about my experience. This is my second time using Ultius writing service. I have to say the quality of work is very poor. I submitted my first assignment for review and received the final draft with only a sentence changed. For my second order I am still waiting for my final revised version mind you it was due 2 days ago. I have to say the level of professionalism of these writers is getting bad to worse. This is my last time using the company, I have since then reordered my paper from a different site and have received both A's on the assignment. I wish everyone luck with these writers.”

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Hello. Thank you for posting your feedback. We've reviewed your order, and we wanted to apologize for the delay. Sometimes writers have personal emergencies, so they aren't as responsive. It looks like that was the overall reason. This isn't indicative of our platform. However, we do not expect our clients to suffer. Did you know that you are able to block certain writers from viewing your orders? If you decide to give us another opportunity, we recommend blocking the writer from your last two orders, so you may find another one that meets all of your expectations. Emergencies happen. Nevertheless, working with the same writer will give you peace of mind. It's just a suggestion. We support your decision to move on. Thank you so much for taking the time to share your experiences. We will use your information to improve our communication efforts with the freelance writers. Have a pleasant evening and take care.

“There have been good writing professionals assigned to my projects. All projects were delivered as promised; and sometimes earlier than expected. I have had a good experience thus far.”

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Hello! Thank you so much for posting your feedback. We're happy to hear that your experiences thus far have been positive. Have a great day!

“Alicia J was so helpful and resolved the issue I had in under 1 minute!”

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Hi! Thank you so much for your 5-star rating and recommendation! We love hearing about our clients' positive experiences when interacting with our Client Success Team. We'll pass on your compliment to Alicia J.!

“great writers, great service, always on time.”

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Thank you so much for taking the time to leave your feedback. We appreciate the 5-star rating and recommendation!

“Amazing service! ultilus group is helpful to everyone who needs help in writing! very particular and timely efficient. You wont regret, worth of every penny?”

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Thank you for taking the time to leave your feedback! We're so glad we were able to assist. =)

“Delia was very professional and great customer service. Awesome”

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Thank you so much for posting about your positive interaction with Delia! We appreciate your feedback!

“He was very helpful and resolved my issue within 5 minutes.”

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Thank you for taking the time to leave your feedback. We are very happy to hear that your issue was resolved so quickly!

“good writing company for all type of writing. Meet deadline and delivered on time”

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Thank you very much for your feedback!

“I've used them several times and the results are excellent. Timeliness and professionalism. They're a great resource.”

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Thank you so much for your feedback!

“very helpful”

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Thank you for taking the time to leave your feedback!

“My experience has been great thus far”

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Thank you so much for posting your feedback! We appreciate hearing about your positive experiences while using the Ultius platform.

“While costly, I've had great success using Ultius for my writing purposes.”

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Thank you for leaving your feedback. We acknowledge our prices are a bit higher than our competitors; however, we feel it is necessary so we can recruit the best writers for our clients. It's good to know that you found success while using the Ultius platform! =)

“I've used Ultius for majority of my writing needs and have been disappointed only on a couple of occassions, which Ultius immediately handled. They are very punctual and professional.”

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Thank you so much for taking the time to leave your feedback! We're sorry about the 2 occasions, and we hope that they were resolved to your satisfaction. If you would like to comment further, please email support@ultius.com. Thanks again!

“Was quick and efficient to offer a solution that fixed my problem!”

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Thank you for taking the time to leave your feedback!

“Alicia was excellent”

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Thank you for sharing your positive interaction with our Client Success Specialist Alicia!

Ultius is rated 4.9 based on 1,333 reviews