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Upscale Audio Reviews

4.9 Rating 18,730 Reviews
98 %
of reviewers recommend Upscale Audio
4.9
Based on 18,730 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Upscale Audio Reviews
Visit Website

Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Upscale Audio 5 star review on 15th April 2021
Anonymous
Upscale Audio 5 star review on 26th August 2020
Donald Eichstadt
Upscale Audio 5 star review on 12th July 2020
Richard Lim
Anonymous
Anonymous  // 01/01/2019
Always helpful
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Posted 2 years ago
Service is first rate
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Posted 2 years ago
A small issue with payment method, but it was a browser issue, not the site. I was using an up-to-date Ipad, which didn't show alternative payment methods. Went to my desktop to use google chrome, and order was completed. I had help from Richard, who was outstanding. Thank you.
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Posted 2 years ago
The sales specialist was great. We traded several email messages to help me make my choice for the Hana ML cartridge, and he gave me tips on configuring my phono stage.
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Posted 2 years ago
So far so good. I have been a somewhat difficult customer and Sean-Paul (and Bill before him) have helped me work through all the decisions I have been struggling with.
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Posted 2 years ago
SEAMLESS
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Posted 2 years ago
Thanks!!
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Posted 2 years ago
You guys have always rocked it in the free world.
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Posted 2 years ago
Richard was very helpful in ordering some tubes.
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Posted 2 years ago
Great website
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Posted 2 years ago
I tried to order some PrimaLuna 12 EAU7 tubes. Even though I had purchased a prima, Luna Evo 300 preamp from you it would not allow me to put those tubes in my cart. I called your customer service and they took care of the problem immediately and I was very happy with the experience I had talking to a representative on the telephone. My rating of poor was for the website that would not allow me to purchase the tubes I wanted and made me call to get those tubes.
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Posted 2 years ago
very helpful service. really great
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Posted 2 years ago
looking forward to it thanks
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Posted 2 years ago
Always a pleasure to deal with upscale...
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Posted 2 years ago
Website navigation was easy to use, and the payment plan was a nice option to have available.
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Posted 2 years ago
I’ve had a great experience in the past with Kevin when I purchased a couple of REL subs. This was an online purchase.
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Posted 2 years ago
Always a pleasure
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Posted 2 years ago
Kevin definitely knows how to run a shop, perfect experience every time used. :)
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Posted 2 years ago
Good info on website. Quick shipping on previous purchase.
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Posted 2 years ago
Great service
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Posted 2 years ago
Upscale Audio is rated 4.9 based on 18,730 reviews