Upscale Audio Reviews

4.9 Rating 18,714 Reviews
98 %
of reviewers recommend Upscale Audio
4.9
Based on 18,714 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Upscale Audio Reviews
Visit Website

Phone:

909.931.9686

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Upscale Audio 5 star review on 15th April 2021
Anonymous
Upscale Audio 5 star review on 26th August 2020
Donald Eichstadt
Upscale Audio 5 star review on 12th July 2020
Richard Lim
Anonymous
Anonymous  // 01/01/2019
Simple and Easy online shopping experience
Helpful Report
Posted 1 year ago
i hope this tube lasts more than 40 hr s i got out of the last tube , before its cathode died, but i did notice it was brighter than the others when operating.
Helpful Report
Posted 1 year ago
Quick and easy!
Helpful Report
Posted 1 year ago
No comments, just replenishing my tubes
Helpful Report
Posted 1 year ago
Shopping is good. It just sucks that one tube already is dead after 5 months of less than 2 hrs / day (i.e., less than 300 hours on it).
Helpful Report
Posted 1 year ago
Sean Smollon gets credit. No interface between trade-in credit and Bread application. Will need to ask Sean how this is handled.
Helpful Report
Posted 1 year ago
Either your website or SHOP will not let a payment go through. My fraud alert stopped the first payment and when my bank released the fraud stop, your website/SHOP wouldn't process the payment. I had to use a different card to get it to process.
Helpful Report
Posted 1 year ago
Always had terrific service from Upscale. Oddly this is the 1st order for tubes that the questions identifying the amp application aren’t prompted prior to ordering.
Helpful Report
Posted 1 year ago
Shipping was too much for this item. At the price it should have been 2-day.
Helpful Report
Posted 1 year ago
helpful
Helpful Report
Posted 1 year ago
It would have been nice to know what the "free shipping" was, eg USPS Media mail, etc.
Helpful Report
Posted 1 year ago
Easy
Helpful Report
Posted 1 year ago
I contacted Upscale to ask the compliance of the Shelter 501 cart. The response was "We don't know." So, I emailed the USA distributor for Shelter with the same question. They sent me a spreadsheet with compliance and other specs for all Shelter carts. Took me about 10 minutes of work. Upscale should have done this instead of just saying we don't know.
Helpful Report
Posted 1 year ago
the rest of the experience is the most important.
Helpful Report
Posted 1 year ago
Turntable customer service was top notch !
Helpful Report
Posted 1 year ago
Website did not show that an item was out of stock
Helpful Report
Posted 1 year ago
Chris is helpful !
Helpful Report
Posted 1 year ago
Chris is helpful!
Helpful Report
Posted 1 year ago
Good
Helpful Report
Posted 1 year ago
Ok
Helpful Report
Posted 1 year ago
Upscale Audio is rated 4.9 based on 18,714 reviews