UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I admit I was nervous sending 2 iphones (flawless iphone 10 and an older iphone 7) worth a considerable amount of money to a company on the internet. Thankfully, they did exactly what they said. I was VERY satisfied! They are a legit and honest company that I would recommend to anyone and everyone. Not only were they the highest offer, they honor honest descriptions, they pay Very fast with an email check you can cash the same day they inspect it!! They had great automated emails keeping me informed throughout the process and included a phone number in the status emails provided to call with questions once the process started. This proved helpful as I did have a question. They quickly got me to a person that I could talk to about my "Flawless" description of my iphone 10, which I agree is a high bar to meet but they were very fair and in the end agreed that the very very minor micro scratches may not have initially been categorized as Flawless by the letter of the law but they are a fair and reasonable company and we agreed that upon appeal it was so close that they would allow the flawless description of my 2 yr old phone. They are fair and honest and will give you the value they say they will when you give them an honest description. Very impressed with this company. I will definitely use again!”

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Posted 5 years ago

“Smooth transaction”

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Posted 5 years ago

“Great service fast and easy!!”

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Posted 5 years ago

“Easy and fast”

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Posted 5 years ago

“Extremely easy and surprisingly quick process, definitely exceeded my expectations. Thank you!”

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Posted 5 years ago

“I was provided an extremely reasonable price for my old Galaxy S6. After they received the phone and confirmed its excellent condition, I received the e-check the next day. The only effort was to make sure the phone was clean and unlocked. Very happy with the experience.”

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Posted 5 years ago

“Great surprisingly easy to do. Impressed by your integrity.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Seemed sketchy but I really appreciated the text updates with the emails. Tracking was a little hard. I think emails should have a link with the tracking so I don’t have to dig through and figure it out. Printing out the check wasn’t too bad.”

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Posted 5 years ago

“Simple and easy”

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Posted 5 years ago

“Fast and easy. If your honest about your phones condition you will receive the quote they offered. I selected to receive an E-check. Worked as stated. Good company and getting ready to submit my second phone.”

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Posted 5 years ago

“Great value and simple and fast orocess”

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Posted 5 years ago

“Very easy process and paid right away! Thanks”

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Posted 5 years ago

“Very fast and professional. Kept updating on every level. Thanks”

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Posted 5 years ago

“I would definitely do business with UpTrade again. When I called with a concern they went above and beyond to make sure I was satisfied. Thank you.”

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Posted 5 years ago

“Flawless. Everything was as said.”

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Posted 5 years ago

“Great, convenient process. The unboxing video added a level of assurance and the amount I received is far more than any other site that offers to purchase back devices.”

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Posted 5 years ago

“Great experience. Super easy and quick payment. Video of unboxing leaves you no question to the phones condition at arrival.”

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Posted 5 years ago

“Very honest company to work with”

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Posted 5 years ago

“Easy transaction, and fast!”

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Posted 5 years ago

UpTrade is rated 4.5 based on 952 reviews