Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 661 Reviews

95 %

of reviewers recommend Urban Road

4.8

Based on 661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 5th September 2025

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressive art and delivered super quick”

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Posted 4 years ago

“Great service and I am loving my prints Customer service Brendan was Handling my follow up on my prints”

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Posted 4 years ago

“Absolutely love my prints .!!!”

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Posted 4 years ago

“From notification of delivery to receiving was super fast. Package arrived well packed with no chance of damage. Would recommend Urban Road”

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Posted 4 years ago

“So pleased with our beautiful Tasmanian Oak framed Aboriginal Art piece. Professionally packaged and efficient delivery. The artwork is stunning and true to what was depicted online. Can't wait to purchase more UR pieces for our home!!”

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Posted 4 years ago

“Always great. Efficient and friendly service and happy to help with requests/questions. Lovely artwork and always sent with great care re packing.”

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Posted 4 years ago

“Great website, good communication re order and progress”

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Posted 4 years ago

“Easy to deal with. Fast, efficient service. Quality product.”

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Posted 4 years ago

“Excellent quality”

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Posted 4 years ago

“Service and delivery very good. Happy with my product. It was exactly what I expected.”

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Posted 4 years ago

“Very happy with purchase.”

Urban Road 5 star review on 6th April 2021

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Posted 4 years ago

“Excellent product and service”

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Posted 4 years ago

“I absolutely love the Print I purchased, Great quality & prompt delivery. Thank you Can't wait to hang in my new house”

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Posted 4 years ago

“As a first timer, I didn’t know how Urban Road’s service would be. It was awesome! Prompt communication throughout the whole process. I knew every stage of my purchase status.”

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Posted 4 years ago

“I loved my print and it was delivered very quickly. Thanks you”

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Posted 4 years ago

“Great customer service. Had an urgency for delivery and Brenton was great making sure the order arrived on time for my wife's birthday.”

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Posted 4 years ago

“Love my new print!”

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Posted 4 years ago

“Friendly, and helpful service and a beautiful product ordered and received quickly.”

Urban Road 5 star review on 25th March 2021

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Posted 4 years ago

“Great art delivered quickly once it was ready.”

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Posted 4 years ago

“Fantastic service in resolving a query I had. One can order with confidence. Refreshing to see such commitment to quality.”

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Posted 4 years ago

Hi Lizette, Thank you for your review and thank you for your call this afternoon. As per our call today, our customer service team don't use a no-reply email and so we are not too sure where your original enquiry was sent to sadly, which does explain the delay in a resolution being provided to you. I'm so happy to have spoken to you today so that I can help resolve this issue for you straight away. We are happy to offer a partial refund for your order and this will be processed today. Please don't hesitate to contact us for any further assistance by contacting our customer service team directly on info@urbanroad.com.au and hope you have a lovely afternoon. Kindest regards, Brenton Chappell Customer Care Manager

Posted 4 years ago

Urban Road is rated 4.8 based on 661 reviews