Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 624 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

Write Your review

Tell us how Urban Road made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Urban Road 5 star review on 5th June 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a beautiful print and could not be any happier with it or the promptness of receiving it. My only issue was choosing which one to order.”

Helpful Report

Posted 4 years ago

“Purchase process easy, delivery was timel, the product is excellent and the colours are true to the website pictures. Would definitely buy and recommend this company.”

Helpful Report

Posted 4 years ago

“Amazing customer service!”

Helpful Report

Posted 4 years ago

“Have been wanting this print for ages! And when there was a sale it made the choice for me! Love the quality and came so quickly!”

Helpful Report

Posted 4 years ago

“Quick and efficient. Great quality and nicely packaged for freighting”

Helpful Report

Posted 4 years ago

“Great high quality print and frame, excellent communication and delivery service. kept fully informed all the way on the the progress of the item.”

Helpful Report

Posted 4 years ago

“Excellent service. The staff were very helpful, great quality framed canvases.”

Urban Road 5 star review on 25th February 2021

Helpful Report

Posted 4 years ago

“Follow up call made for a dealyed item, then a very generous voucher arrives in my inbox and a gesture of goodwill. Best service I've ever received, also just noticed the initial item won't be as long as originally thought!”

Helpful Report

Posted 4 years ago

“Excellent quality and service fast delivery”

Helpful Report

Posted 4 years ago

“Love my painting.”

Helpful Report

Posted 4 years ago

“Amazing service and consistently high quality product makes Urban Road the go-to for my interior styling jobs!”

Helpful Report

Posted 4 years ago

“I was very happy with the recent purchase. Very smooth transition from order to delivery, and I was impressed with the quality. The pictures sold within a few days!”

Helpful Report

Posted 4 years ago

“Good fast service and packaging. Quality of picture not great but guess hard to see when choosing online.”

Helpful Report

Posted 4 years ago

“Absolutely thrilled with our artwork. Initially it arrived damaged, however Urban Road quickly sent a replacement. Can not fault the customer service!”

Helpful Report

Posted 4 years ago

“Great service and LOVE my print!”

Helpful Report

Posted 4 years ago

“Ordering from the site is very easy. All my posters have been everything that I expected! Delivery has been excellent. Packed the same day I am sure!”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Very friendly, helpful and informative staff. Was a pleasure doing business with them. Prints were as shown on website, beautiful. Will purchase more prints very soon. You will not be disappointed with their service.”

Helpful Report

Posted 4 years ago

“Beautiful products, fabulous service.”

Helpful Report

Posted 4 years ago

“So happy with my delivery! Arrived quickly and had updates all along the way.”

Helpful Report

Posted 4 years ago

Urban Road is rated 4.8 based on 624 reviews