Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 686 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 686 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 10th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve shopped here for years. The quality, range and delivery timings is amazing. I love the massive range and I’ve never had any issues with quality or service. I’ll continue to shop!”

Urban Road 5 star review on 10th May 2025

Helpful Report

Posted 10 months ago

Hi Steven, Thank you so much for your kind words and for being such a loyal customer over the years. We’re absolutely thrilled to hear how much you value our range, quality, and service—it truly means a lot to us. We can’t wait to welcome you back for your next purchase! Warmest regards, The Urban Road Team

Posted 10 months ago

“The print was dull, and poorly stretched with heavy sags. No sealant laminate over the print so it will fade over time regardless of the quality of the ink. Frame was good, but overall very disappointed. I had to restretch to correct the sag and apply a varnish so the print was vibrant like the online images.”

Helpful Report

Posted 5 hours ago

Hi Natasha, We’re very sorry to hear about the issues with your print. This isn’t the standard we aim for. We’d like to help make this right. Please reach out to our Customer Care team with your order number and photos of the artwork so we can arrange a resolution (replacement, return, or guidance on re-stretching/finishing). Kind regards, Team Urban Road

Posted 5 hours ago

“Excellent product, excellent customer service. Will definitely consider purchasing from them again.”

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Posted 3 days ago

Hello Yvonne, Thank you for the fantastic 5/5 review! We’re thrilled you’re happy with the Urban Road product and our service. Warm regards, Team Urban Road

Posted 5 hours ago

“Had to wait longer than I wanted, but it was worth it. Such a good quality print and framed beautifully.”

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Posted 2 weeks ago

“2nd wall print I have purchased and I love it!! Such great care with shipping, thank you!”

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Posted 2 weeks ago

Hello Julie, Thank you for the fantastic 5/5 review! We’re thrilled you’re happy with your purchase. Warm regards, Team Urban Road

Posted 2 weeks ago

“Ordered this beautiful peel and stick wallpaper. Made to order it was delivered within the expected timeframe and correct specifications. Application was easy to follow with the provided instruction. I applied to a slightly textured rendered wall and required the use of a spray adhesive from Bunnings to ensure it was secured. Beautiful design and high quality product.”

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Posted 1 month ago

Hello there, Thank you for the fantastic 5/5 review! We’re thrilled you’re happy with the design, quality, and timely delivery. Warm regards, Team Urban Road

Posted 1 month ago

“Love my artwork”

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Posted 1 month ago

Hello there, Thank you for the fantastic 5/5 review! We’re thrilled you love your artwork. Warm regards, Team Urban Road

Posted 1 month ago

“Excellent service, delivery was very quick to country vic and packaged well beautiful additions to my house restyle in progress”

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Posted 1 month ago

Hello Kellie, Thank you for the fantastic 5/5 review! We’re thrilled to hear the service was excellent, delivery was quick to country VIC, and the items arrived well packaged. Thanks for sharing the video! Warm regards, Team Urban Road

Posted 1 month ago

“Great quality with good communication with shipping. Just purchased another piece.”

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Posted 1 month ago

Hello Julie, Thank you for the fantastic 5/5 review! We’re thrilled you’re happy with the quality and we’re excited that you’ve purchased another piece. Warm regards, Team Urban Road

Posted 1 month ago

“The art print I bought is beautiful - meaning that it was accurately depicted on Urban Road's site. delivery was a bit delayed but well executed. Good tracking/communication from the courier. Super happy that I came across Urban Road. Looks like an exciting and ethical company to me.”

Helpful Report

Posted 2 months ago

Hello Audrey, Thank you for the fantastic 5/5 review! We’re thrilled you’re happy with the art print and that it matched your expectations. We appreciate your kind words. Warm regards, Team Urban Road

Posted 2 months ago

“Efficient,value for money,quality product”

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Posted 2 months ago

Hello Graham, Thank you for the fantastic 5/5 review! Warm regards, Team Urban Road

Posted 2 months ago

“Super efficient & beautiful artwork”

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Posted 3 months ago

Hello Virginie, Thank you for the fantastic 5/5 review! We’re thrilled you are happy with your artwork. Warm regards, Team Urban Road

Posted 2 months ago

“great service and very fast production time considering the time of year !!!”

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Posted 3 months ago

Hello Katie, Thank you for the fantastic 5/5 review! We’re thrilled you were pleased with our service and the fast production time. Warm regards, Team Urban Road

Posted 3 months ago

“I returned 2 x A2 paper prints that didn't suit my decore, i was not aware i would also be charged a restocking fee for 2 pieces of paper $17.82...so an order that originally cost me $120 that i returned, i'm only getting a $60.22 credit refund. I do understand that i had to pay for shipping of $19.90...but would have expected a full refund and the restocking fee was not disclosed on return”

Helpful Report

Posted 3 months ago

“I’m an interior decorator and I’ve purchased quite a few pieces before and the artworks have always been great, just a comment on this recent purchase, it’s a lovely abstract piece however this time the canvas hasn’t been stretched enough and has a bit of flexibility of movement, I’ve put it on the wall and colours etc are great but I think if I had a window open the canvas because not taught will move.”

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Posted 3 months ago

“Great communication, fast delivery and quality items.”

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Posted 3 months ago

Hello there, Thank you so much for your wonderful review! We’re thrilled you were happy with the communication, fast delivery, and quality items. Warm regards, Team Urban Road

Posted 3 months ago

“Absolutely love it 😊”

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Posted 3 months ago

Hello Christine, We’re so happy to hear you absolutely love your artwork! Thanks for sharing your kind words. Warm wishes, Team Urban Road

Posted 3 months ago

“Stunning, completes the entance into our master suite beautifully”

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Posted 3 months ago

Hello Vicki, Thank you so much for your wonderful feedback! We're thrilled the piece completes the entrance into your master suite beautifully. Warm regards, Team Urban Road

Posted 3 months ago

“Excellent customer service. Arrived before estimated delivery time. Well packed. Have ordered six pieces of art and all have been perfect.”

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Posted 3 months ago

Hello Kathryn, Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the service, delivery timing, packaging, and your art pieces. We really appreciate you sharing your experience. Warm regards, Team Urban Road

Posted 3 months ago

“This is an excellent company to deal with, not only is the painting top quality so is the service, I was notified every step of the way right up to delivery, even the packaging was excellent and much care taken so it arrives in perfect condition. I will definitely be buying again from Urban Road. Thank you 😊”

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Posted 3 months ago

Hello Melissa, Thank you so much for your fantastic review! We're delighted you’re happy with the painting, the service, and the careful packaging. It’s wonderful to hear it arrived in perfect condition. We look forward to helping you again with your next purchase. Warm regards, Team Urban Road

Posted 3 months ago

“Love ordering from Urban Road, they always pack their orders really well and it comes quickly. Our gallery wall is exactly what these stairs needed.”

Urban Road 5 star review on 26th November 2025

Helpful Report

Posted 3 months ago

Hello Laura, Thank you so much for sharing your lovely feedback. We’re thrilled to hear your Urban Road order arrived quickly and was well-packaged, and that it’s a perfect fit for your stairs gallery wall. Warm regards, Team Urban Road

Posted 3 months ago

Urban Road is rated 4.8 based on 686 reviews