Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 589 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 6th September 2024

Jo O

Urban Road 5 star review on 1st September 2024

Jennifer S

Urban Road 5 star review on 23rd August 2024

Jennifer S

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautiful quality product, which arrived in good condition. The company kept in touch regularly, and I would definitely recommend Urban Road wall art.”

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Posted 3 days ago

“"The print quality is amazing and the frame is very solid."”

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Posted 4 days ago

“Please with the frame and print, but delivery took a lot longer than expected”

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Posted 1 week ago

“Gorgeous print ,love the colours, wonderful addition to the room..”

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Posted 2 weeks ago

“Very happy with my art work looked just like it did online. Ordering process and delivery all went well.”

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Posted 2 weeks ago

“Purchased two stretched canvas prints . Whilst happy with the design, I was disappointed that one of the canvases had smudge marks, which wasn't part of the pattern, making it look dirty in one section.”

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Posted 2 weeks ago

“I recently purchased 3x prints from Urban Road , and they are just what my walls needed 😍 The quality of the prints and framing are very good. The prints arrived well packed with no damage👍🏻so a big thank you to Urban Road and the courier , given they had to be delivered to the NT 😊 I definitely will be shopping again with Urban Road.”

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Posted 2 weeks ago

“Love these creative cushion, very unique. Disappointed I was unable to use the generous $50 Welcome offer.”

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Posted 3 weeks ago

“Great quality cushions that I didn’t see on the market - nice to have velvet and Boucle texture variation. Muted clay, blush and maroon work as a series that looks plush and high end. I accidentally bought 4 x 60cm square which is actually about a euro size for our sofa. It seemed enormous at the time (it uses a 65cm insert) but the oversized look actually works.”

Urban Road 5 star review on 10th August 2024

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Posted 1 month ago

“Love our two black and white prints. Well constructed and very happy with the product.”

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Posted 1 month ago

“Speedy, efficient service and product was fabulous quality”

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Posted 1 month ago

“I received the wrong item, and I still haven’t heard anything about details for my correct item to be shipped to me.”

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Posted 1 month ago

“I ordered the wrong size , I rang Urban Road and I was able to reorder and get my money back. Great service. The framed print is beautiful.”

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Posted 1 month ago

“Efficient service and good quality goods”

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Posted 1 month ago

Thank you for your feedback! We’re pleased to hear that you found our service efficient and our goods of good quality. Your satisfaction is important to us, and we appreciate your support. If there’s anything else you need, feel free to reach out!

Posted 1 month ago

“Love my artwork, just beautiful!”

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Posted 1 month ago

We’re so glad to hear you love your artwork! It’s wonderful to know that it’s bringing beauty to your space. If you have any more feedback or need assistance in the future, we’re here to help. Enjoy your new art!

Posted 1 month ago

“Very happy with the print but I would have liked the option of a slimmer frame. 55mm is very " chunky " especially when hung in a hallway. Also the hanging wire is almost midway down the frame which results in the frame hanging on an angle- further out from the wall at the top of the frame”

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Posted 1 month ago

Thank you for your feedback! We’re glad to hear that you’re very happy with the print. We understand your concern about the frame width and the hanging wire placement. Your suggestions are valuable, and we’ll certainly take them into account as we work to improve our products. If you have any other questions or need further assistance, please let us know.

Posted 1 month ago

“I received my pictures a couple of weeks ago and am thrilled with how they look in my lounge room. They are exactly like viewed on the website which was easy to navigate and order. The delivery timeline was prompt and the pictures were well packed to ensure safe arrival.”

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Posted 1 month ago

Thank you for your detailed review! We’re so pleased to hear that you’re thrilled with how the pictures look in your lounge room and that they matched your expectations from the website. It’s great to know that you found our ordering process easy to navigate and that the delivery was prompt and secure. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance or have more feedback, please don’t hesitate to reach out!

Posted 1 month ago

“Great service Fast delivery Art looked great as expected from website”

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Posted 1 month ago

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our service and that the art met your expectations. Fast delivery and quality are priorities for us, so we’re glad to know we hit the mark. If you need anything else or have further questions, please feel free to reach out.

Posted 1 month ago

“Delay in receiving the product but other than that we love the wall mural.”

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Posted 1 month ago

Thank you for your feedback! We’re thrilled to hear that you love the wall mural. We apologize for the delay in receiving the product and appreciate your understanding. If you have any other concerns or need further assistance, please don’t hesitate to reach out.

Posted 1 month ago

“Absolutely perfect..”

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Posted 2 months ago

Thank you so much for your kind words! We’re delighted to hear that everything was absolutely perfect for you. Your satisfaction is our top priority.

Posted 1 month ago

Urban Road is rated 4.8 based on 589 reviews