Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 655 Reviews

95 %

of reviewers recommend Urban Road

4.8

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 5th September 2025

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve shopped here for years. The quality, range and delivery timings is amazing. I love the massive range and I’ve never had any issues with quality or service. I’ll continue to shop!”

Urban Road 5 star review on 10th May 2025

Helpful Report

Posted 4 months ago

Hi Steven, Thank you so much for your kind words and for being such a loyal customer over the years. We’re absolutely thrilled to hear how much you value our range, quality, and service—it truly means a lot to us. We can’t wait to welcome you back for your next purchase! Warmest regards, The Urban Road Team

Posted 4 months ago

“Great service .. very happy!”

Helpful Report

Posted 1 week ago

Hello Helen, Thank you for your fantastic review! We're delighted to hear that you were happy with our service. Your kind words truly inspire us to keep delivering the best! Warmest regards, Team Urban Road

Posted 1 week ago

“Excellent piece of art!!”

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Posted 1 week ago

Hello there, Thank you for your wonderful review! We’re thrilled to hear that you find our art to be excellent. Your enthusiasm truly inspires us to continue creating beautiful pieces! Warmest regards, Team Urban Road

Posted 1 week ago

“Urban Road always delivers. These artworks are so beautiful I am absolutely thrilled with them. The quality is amazing and delivery is fast.”

Helpful Report

Posted 1 week ago

Hello Cloe, Thank you so much for your lovely review! We’re delighted to hear that you’re thrilled with your artworks and that our quality and speedy delivery made a great impression. Your support means the world to us! Warm regards, Team Urban Road

Posted 1 week ago

“Excellent service and beautiful framed canvases I love them. Thank you”

Helpful Report

Posted 2 weeks ago

Hello Olga, Thank you for your glowing review! We're so pleased to hear that you love your framed canvases and that our service met your expectations. Your support truly means a lot to us! Warm wishes, Team Urban Road

Posted 2 weeks ago

“Absolutely over the moon with my purchase . The print arrived quickly and it’s even more vibrant and beautiful in real life. I’m now looking to order a second piece 🤍”

Helpful Report

Posted 3 weeks ago

Hello Lauren, Thank you for your wonderful review! We’re absolutely thrilled to hear that you love your print and that it exceeded your expectations in person. We can’t wait to help you with your next piece! Happy decorating! Team Urban Road

Posted 2 weeks ago

“Love my canvas print!”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the wonderful review! We’re thrilled to hear that you love your canvas print. Your satisfaction means the world to us, and we appreciate your support! Best wishes, Team Urban Road

Posted 2 weeks ago

“Responsive, accommodating and helpful. I had a slight issue when my artwork arrived and Cheryl was very helpful and fab with fixing all issues.”

Helpful Report

Posted 3 weeks ago

Hello Jacqueline, Thank you for your fantastic review! Your satisfaction is our top priority, and it’s great to know our team is making a positive impact! We truly appreciate your support and hope you enjoy your artwork for years to come. Warm wishes, Team Urban Road

Posted 3 weeks ago

“Love my pictures ❤️ Arrive safe and sound I called the office for assistance prior to buying and they couldn’t have been more helpful”

Urban Road 5 star review on 15th August 2025

Helpful Report

Posted 4 weeks ago

Hello Allison, Thank you so much for your fantastic review! We're thrilled to hear that your pictures arrived safe and sound and that our team was able to assist you prior to your purchase. Your satisfaction means the world to us! We hope you enjoy your beautiful pictures. Warm wishes, Team Urban Road

Posted 4 weeks ago

“Great bean bag. Filling was a bit confusing but looks fantastic”

Helpful Report

Posted 1 month ago

Hello Kiranjeet, Thank you for your wonderful review! We're delighted to hear that you love your new bean bag and that it looks fantastic in your space. Enjoy your stylish addition, and we hope to have the pleasure of serving you again soon! Warm wishes, Team Urban Road

Posted 1 month ago

“Amazing delivery time and product!”

Helpful Report

Posted 1 month ago

Hello Belinda, Thank you for your amazing review! We're thrilled to hear that you were impressed with both our delivery time and the product itself. It's always our aim to provide top-notch service and quality. We hope you enjoy your purchase and look forward to serving you again in the future! Warm wishes, Team Urban Road

Posted 1 month ago

“beautiful qulaity real oak frames.”

Helpful Report

Posted 1 month ago

Hello Carla, Thank you for your lovely review! We're so glad to hear that you appreciate the beautiful quality of our frames. It’s important to us that our customers enjoy the craftsmanship and materials we use. We hope your artwork enhances your space beautifully, and we look forward to seeing you again soon! Warm wishes, Team Urban Road

Posted 1 month ago

“My experience with Urban Road has been absolutely wonderful, service was excellent and I was kept updated with the progress of my order. Delivery actually came sooner than predicted, which was a bonus for me. The product was received in perfect condition and the packaging was the best. I am very happy with the whole process from start to finish and I love my new framed print. Stunning!”

Urban Road 5 star review on 30th July 2025

Helpful Report

Posted 1 month ago

Hello Janet, Thank you so much for your fantastic review! We're thrilled to hear that your experience with Urban Road was wonderful from start to finish. It's great to know that you appreciated our service and that your order was delivered ahead of schedule. We're also delighted that you love your new framed print! We look forward to welcoming you back for more stunning pieces in the future. Warm wishes, Team Urban Road

Posted 1 month ago

“Wonderful choice of artwork and very prompt delivery to my door in a short period of time.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our artwork selection and that the delivery was prompt. It's always our goal to provide a seamless experience for our customers. We look forward to your next visit! Warm wishes, Team Urban Road

Posted 1 month ago

“Love the print, gorgeous”

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Posted 1 month ago

Hello Maria, Thank you so much for your lovely review! We're delighted to hear that you adore the print. It’s always wonderful to know that our artwork resonates with our customers. We can’t wait to welcome you back for more beautiful pieces! Warm wishes, Team Urban Road

Posted 1 month ago

“Absolutely love my new art work. As a designer I have purchased a few pieces from Urban Road. The quality is fantastic and great options of good quality frames. I love the choices for each piece of mounted , canvas etc”

Helpful Report

Posted 1 month ago

Hello Natasha, Thank you for your wonderful review! We're thrilled to hear that you're loving your new artwork. It’s fantastic to know that the quality of our pieces and the variety of framing options have impressed you as a designer. Your satisfaction truly means the world to us! We can't wait to see what you choose next. Warm wishes, Team Urban Road

Posted 1 month ago

“I was very happy with the assistance I was given when choosing prints for our new retirement home. From ordering to shipping did not take long at all and upon arrival we noticed how well the prints had been packaged. There was no damage at all to the prints or frames. Thank you Urban Road.”

Urban Road 5 star review on 21st July 2025

Helpful Report

Posted 1 month ago

Hello Patricia, Thank you for your wonderful review! We're so happy to hear that you received the prints in perfect condition. It's great to know that your experience from ordering to delivery was smooth. Your satisfaction is very important to us! We wish you all the best in your new retirement home and hope our prints bring you joy! Warm wishes, Team Urban Road

Posted 1 month ago

“I am very pleased with my recent order. Just what I wanted and welll packaged with sift arrival. They are framed well and look forward to my next purchase”

Helpful Report

Posted 1 month ago

Hello Angelina, Thank you for your fantastic review! We're delighted to hear that your order arrived in perfect condition and met your expectations. It's always wonderful to know our customers are satisfied with their purchases. We look forward to welcoming you back for your next order! Warm wishes, Team Urban Road

Posted 1 month ago

“Easy ordering and great quality”

Helpful Report

Posted 1 month ago

Hello Wendy, Thank you so much for your glowing review! We're thrilled to hear that you found the ordering process easy and that you're pleased with the quality of your items. Your satisfaction is our top priority! We can't wait to have you back for your next purchase! Warm regards, Team Urban Road

Posted 1 month ago

“I purchased a large number of artworks for 10 apartments I was furnishing. The artworks came promptly and were well packaged. I also purchased several cushions and the quality is excellent with feather inserts.”

Helpful Report

Posted 1 month ago

Hello Lydia, Thank you for your amazing review! We're so glad to hear that your artworks and cushions arrived promptly and met your quality expectations. It's great to know that they are adding the perfect touch to the apartments you’re furnishing. We appreciate your support and look forward to serving you again soon! Warm regards, Team Urban Road

Posted 1 month ago

“This was my first purchase through Urban Road, it was simple easy and efficient. I cant wait to put the wallpaper up in our kitchen.”

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Posted 2 months ago

Hello Therese, Thank you for your wonderful review! We’re thrilled to hear that your first experience with Urban Road was so enjoyable and efficient. It's exciting to know you're looking forward to putting up the wallpaper in your kitchen. We can't wait to see how it transforms your space! Warm regards, Team Urban Road

Posted 1 month ago

Urban Road is rated 4.8 based on 655 reviews