Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 643 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 28th June 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve shopped here for years. The quality, range and delivery timings is amazing. I love the massive range and I’ve never had any issues with quality or service. I’ll continue to shop!”

Urban Road 5 star review on 10th May 2025

Helpful Report

Posted 2 months ago

Hi Steven, Thank you so much for your kind words and for being such a loyal customer over the years. We’re absolutely thrilled to hear how much you value our range, quality, and service—it truly means a lot to us. We can’t wait to welcome you back for your next purchase! Warmest regards, The Urban Road Team

Posted 2 months ago

“Wonderful choice of artwork and very prompt delivery to my door in a short period of time.”

Helpful Report

Posted 4 days ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our artwork selection and that the delivery was prompt. It's always our goal to provide a seamless experience for our customers. We look forward to your next visit! Warm wishes, Team Urban Road

Posted 1 day ago

“Love the print, gorgeous”

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Posted 4 days ago

Hello Maria, Thank you so much for your lovely review! We're delighted to hear that you adore the print. It’s always wonderful to know that our artwork resonates with our customers. We can’t wait to welcome you back for more beautiful pieces! Warm wishes, Team Urban Road

Posted 1 day ago

“Absolutely love my new art work. As a designer I have purchased a few pieces from Urban Road. The quality is fantastic and great options of good quality frames. I love the choices for each piece of mounted , canvas etc”

Helpful Report

Posted 1 week ago

Hello Natasha, Thank you for your wonderful review! We're thrilled to hear that you're loving your new artwork. It’s fantastic to know that the quality of our pieces and the variety of framing options have impressed you as a designer. Your satisfaction truly means the world to us! We can't wait to see what you choose next. Warm wishes, Team Urban Road

Posted 1 week ago

“I was very happy with the assistance I was given when choosing prints for our new retirement home. From ordering to shipping did not take long at all and upon arrival we noticed how well the prints had been packaged. There was no damage at all to the prints or frames. Thank you Urban Road.”

Urban Road 5 star review on 21st July 2025

Helpful Report

Posted 1 week ago

Hello Patricia, Thank you for your wonderful review! We're so happy to hear that you received the prints in perfect condition. It's great to know that your experience from ordering to delivery was smooth. Your satisfaction is very important to us! We wish you all the best in your new retirement home and hope our prints bring you joy! Warm wishes, Team Urban Road

Posted 1 week ago

“I am very pleased with my recent order. Just what I wanted and welll packaged with sift arrival. They are framed well and look forward to my next purchase”

Helpful Report

Posted 1 week ago

Hello Angelina, Thank you for your fantastic review! We're delighted to hear that your order arrived in perfect condition and met your expectations. It's always wonderful to know our customers are satisfied with their purchases. We look forward to welcoming you back for your next order! Warm wishes, Team Urban Road

Posted 1 week ago

“Easy ordering and great quality”

Helpful Report

Posted 1 week ago

Hello Wendy, Thank you so much for your glowing review! We're thrilled to hear that you found the ordering process easy and that you're pleased with the quality of your items. Your satisfaction is our top priority! We can't wait to have you back for your next purchase! Warm regards, Team Urban Road

Posted 1 week ago

“I purchased a large number of artworks for 10 apartments I was furnishing. The artworks came promptly and were well packaged. I also purchased several cushions and the quality is excellent with feather inserts.”

Helpful Report

Posted 2 weeks ago

Hello Lydia, Thank you for your amazing review! We're so glad to hear that your artworks and cushions arrived promptly and met your quality expectations. It's great to know that they are adding the perfect touch to the apartments you’re furnishing. We appreciate your support and look forward to serving you again soon! Warm regards, Team Urban Road

Posted 1 week ago

“This was my first purchase through Urban Road, it was simple easy and efficient. I cant wait to put the wallpaper up in our kitchen.”

Helpful Report

Posted 2 weeks ago

Hello Therese, Thank you for your wonderful review! We’re thrilled to hear that your first experience with Urban Road was so enjoyable and efficient. It's exciting to know you're looking forward to putting up the wallpaper in your kitchen. We can't wait to see how it transforms your space! Warm regards, Team Urban Road

Posted 2 weeks ago

“Great website, easy to order and fast delivery.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your wonderful review! We're so glad to hear that you found our website easy to use and that your delivery arrived quickly. Your satisfaction means the world to us! We look forward to serving you again soon. Warm wishes, Team Urban Road

Posted 3 weeks ago

“Have URs art all over my apartment. Huge fan”

Helpful Report

Posted 1 month ago

Hello Craig, Thank you for your amazing review! We're thrilled to hear that you have our art all over your apartment. It sounds like your space is fabulous. We truly appreciate your support and can’t wait to bring more art into your home in the future. Warm regards, Team Urban Road

Posted 4 weeks ago

“Love my new print, looks exaclty as described on the website”

Helpful Report

Posted 1 month ago

Hello Rebecca, Thank you for your fantastic review! We're delighted to hear that you love your new print and that it matches your expectations perfectly. We can’t wait to help you brighten your space again in the future. Warm wishes, Team Urban Road

Posted 1 month ago

“Extremely happy with 2 of the canvas prints we received. The 3rd we ordered was the wrong one; however, the ease of getting in contact with customer support was great and they were super quick to respond and rectify the mistake. We look forward to receiving the replacement soon!”

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Posted 1 month ago

“Very beautiful artwork my interpretation of the Estonian flag”

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Posted 1 month ago

“Easy to order, delivery was seemless and artworks (canvas prints, framed canvas and framed prints) all well packaged and none were damaged on opening. Great quality of the artwork too.”

Helpful Report

Posted 1 month ago

Hello Sara, Thank you so much for your fantastic review! We’re thrilled to hear that you found the ordering process easy and that your artworks arrived safely and in great condition. It's wonderful to know you’re enjoying the quality of our pieces! We appreciate your feedback and look forward to serving you again in the future. Warm regards, Team Urban Road

Posted 1 month ago

“My order arrived with the box damaged and wet leading to product damage.”

Helpful Report

Posted 1 month ago

Hi Rebecca, We are very sorry to hear that your order has been damaged during transit. Your experience is important to us, and we would like to assist you in resolving this issue. Please reach out to our Customer Care team so we can help with any concerns. Take care, Team Urban Road

Posted 1 month ago

“This is the first time I’ve purchased from Urban Road and I’m really happy with the service . I received my piece promptly and carefully packaged to avoid damage . The print is exceptional quality and looks beautiful in our home . Thank you for a great experience.”

Helpful Report

Posted 1 month ago

Hello Jo, Thank you for your lovely review! We’re so happy to hear that you had a great experience with us and that your print arrived safely and looks beautiful in your home. Your satisfaction truly makes our day! We appreciate your kind words and hope you’ll visit us again soon. Warm wishes, Team Urban Road

Posted 1 month ago

“I can highly recommend Urban Road for all yout wall art. The company kept me in the loop through emails on the progress of my wall canvas through to delivery. The whole process was so easy and responses to my questions always answered. I absolutely love my canvas and knew it was the perfect one for my room as soon as l saw it. Highly recommend this company.”

Helpful Report

Posted 1 month ago

Hello Danene, Thank you so much for your wonderful review and for sharing your beautiful photo! We’re absolutely thrilled to hear that your wall art has completed your space so perfectly. We look forward to welcoming you back to Urban Road again soon. Warm regards, Urban Road Team

Posted 1 month ago

“As a property stylist I use mostly Urban Road artworks. They arrive quickly and are amazing quality every time!”

Helpful Report

Posted 1 month ago

Hello Chantelle, We’re absolutely delighted to hear that you consistently choose Urban Road artworks for your styling projects! Your feedback about the quick delivery and amazing quality means the world to us. It’s fantastic to know our pieces are helping you create beautiful spaces. Thank you for your continued support, and we can’t wait to see how you style your next project! Warm wishes, Team Urban Road

Posted 1 month ago

“Really happy with the friendly and helpful serivce I received from Urban Road while trying to place an online order. I got the print I wanted sent to New Zealand and so pleased with it.”

Helpful Report

Posted 1 month ago

Hello Crystal, Thank you so much for your kind words! We're absolutely thrilled to hear that you're pleased with your print. It’s been our pleasure to assist you with your order, and we truly appreciate you choosing Urban Road. We hope to welcome you back again soon! Warm Regards, The Urban Road Team

Posted 1 month ago

“Whole process was so smooth, from order to updates and delivery! Love my new painting.”

Urban Road 5 star review on 5th June 2025

Helpful Report

Posted 1 month ago

Hi Leeza, Thank you so much for your lovely review — and for sharing that gorgeous photo! We’re so happy to hear the process was smooth from start to finish, and your new artwork looks absolutely stunning in your space. It’s always such a joy to see our pieces styled in real homes. We hope it continues to bring you joy every day! Warmest thanks, The Urban Road Team.

Posted 1 month ago

Urban Road is rated 4.8 based on 643 reviews