Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 675 Reviews

95 %

of reviewers recommend Urban Road

4.8

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 26th November 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service and very fast production time considering the time of year !!!”

Helpful Report

Posted 3 days ago

Hello Katie, Thank you for the fantastic 5/5 review! We’re thrilled you were pleased with our service and the fast production time. Warm regards, Team Urban Road

Posted 3 days ago

“Great communication, fast delivery and quality items.”

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Posted 2 weeks ago

Hello there, Thank you so much for your wonderful review! We’re thrilled you were happy with the communication, fast delivery, and quality items. Warm regards, Team Urban Road

Posted 1 week ago

“Absolutely love it 😊”

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Posted 2 weeks ago

Hello Christine, We’re so happy to hear you absolutely love your artwork! Thanks for sharing your kind words. Warm wishes, Team Urban Road

Posted 2 weeks ago

“Stunning, completes the entance into our master suite beautifully”

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Posted 2 weeks ago

Hello Vicki, Thank you so much for your wonderful feedback! We're thrilled the piece completes the entrance into your master suite beautifully. Warm regards, Team Urban Road

Posted 2 weeks ago

“Excellent customer service. Arrived before estimated delivery time. Well packed. Have ordered six pieces of art and all have been perfect.”

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Posted 3 weeks ago

Hello Kathryn, Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the service, delivery timing, packaging, and your art pieces. We really appreciate you sharing your experience. Warm regards, Team Urban Road

Posted 2 weeks ago

“This is an excellent company to deal with, not only is the painting top quality so is the service, I was notified every step of the way right up to delivery, even the packaging was excellent and much care taken so it arrives in perfect condition. I will definitely be buying again from Urban Road. Thank you 😊”

Helpful Report

Posted 3 weeks ago

Hello Melissa, Thank you so much for your fantastic review! We're delighted you’re happy with the painting, the service, and the careful packaging. It’s wonderful to hear it arrived in perfect condition. We look forward to helping you again with your next purchase. Warm regards, Team Urban Road

Posted 2 weeks ago

“Love ordering from Urban Road, they always pack their orders really well and it comes quickly. Our gallery wall is exactly what these stairs needed.”

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Posted 3 weeks ago

Hello Laura, Thank you so much for sharing your lovely feedback. We’re thrilled to hear your Urban Road order arrived quickly and was well-packaged, and that it’s a perfect fit for your stairs gallery wall. Warm regards, Team Urban Road

Posted 2 weeks ago

“The pictures are beautiful the frames are perfect it looks so professional they done I just hung them both up and I already got compliments”

Helpful Report

Posted 3 weeks ago

Hello Chris, We’re thrilled you love the pictures and frames and that they’re already getting compliments. Thanks for sharing your great feedback! Warm regards, Team Urban Road

Posted 2 weeks ago

“Easy to use website and fast delivery including lots of email updates informing me how my order was progressing”

Helpful Report

Posted 1 month ago

Hello there, Thank you for the wonderful feedback! We’re glad you found the website easy to use and that your delivery was fast with helpful updates. Warm regards, Team Urban Road

Posted 2 weeks ago

“My picture had a few issues but the team were more than happy to help out to sort it out super quick! Customer service was amazing 😊”

Helpful Report

Posted 1 month ago

Hello Chevaunne, I’m so sorry to hear that you’re disappointed with the artwork you received. We definitely want to make this right for you. From the photos published it looks like there has been a printing issue, and we can look into this and replace your artwork if required. I’ve checked all of our customer service inboxes and couldn’t locate any emails from you, so it’s possible we may have missed it. If you wouldn’t mind reaching out to us at info@urbanroad.com.au with your order details, our team will be more than happy to look into this and resolve it promptly. Kind regards, Team Urban Road

Posted 1 month ago

“Beautifully framed paper print. I have previously ordered framed canvas pints from Urban Road and really loved their quality finish. This framed paper print has the same quality and care. It looks wonderful and really adds something special to the room.”

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Posted 1 month ago

Hello, Thank you so much for your wonderful review! We’re thrilled you’re happy with the framed paper print and that it matches the quality you’ve come to expect from Urban Road. If there’s anything else we can assist you with, please just let us know. Warm regards, Team Urban Road

Posted 2 weeks ago

“Received my lovely pear print, was very happy with it and surprised by the lovely quality of the frame.”

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Posted 1 month ago

Hello Patricia, Thank you so much for your lovely review! We're thrilled to hear that you're happy with your pear print and that the frame's quality exceeded your expectations. Your support means the world to us! Warm wishes, Team Urban Road

Posted 1 month ago

“Excellent communication and the parcel was delivered without any issues. Happy with my purchase”

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Posted 1 month ago

Hello Kalli, Thank you for your wonderful review! We're thrilled to hear that you had excellent communication and that your parcel arrived without any issues. Your satisfaction is our top priority, and it’s great to know you’re happy with your purchase. Warm wishes, Team Urban Road

Posted 1 month ago

“I ordered two large canvas prints in oak box frames and could not be happier with the process and product. They are truly beautiful and has made us rearrange the whole house to hang them in the main lounge rather than the master bedroom. Such high quality - highly recommended”

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Posted 1 month ago

Hello Laura, Thank you for your amazing review! We’re so delighted to hear that you’re happy with your canvas prints and that they’ve inspired a rearrangement of your space. Your satisfaction and support mean everything to us! Warm wishes, Team Urban Road

Posted 1 month ago

“Love the aboriginal art we have received from Urban Road”

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Posted 2 months ago

Hello Stephen, Thank you for your fantastic review! We're delighted to hear that you love the Aboriginal art you received from us. It truly means a lot to know our art resonates with you. Warm wishes, Team Urban Road

Posted 1 month ago

“Very pleased with my new print & the prompt delivery by Urban Road.”

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Posted 2 months ago

Hello there, Thank you for your lovely review! We’re so pleased to hear that you are happy with your new print and that our delivery was prompt. Your satisfaction means the world to us! Warm wishes, Team Urban Road

Posted 2 months ago

“Recently ordered 2 x prints from Urban Road and am very impressed with the quality, price & how quickly they were delivered. They look fabulous on our walls.”

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Posted 2 months ago

Hello there, Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with the quality and speedy delivery of your prints. It’s fantastic to know they're looking fabulous on your walls! Warm wishes, Team Urban Road

Posted 2 months ago

“I loved my prints, they are excellent quality, even better than I expected. Their customer service is really good, they send an email update during the whole process until they are delivered.”

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Posted 2 months ago

Hello Carla, Thank you for your amazing review! We’re so glad to hear that you loved your prints and found the quality exceeded your expectations. It's wonderful to know that our customer service team kept you updated throughout the process. Warm regards, Team Urban Road

Posted 2 months ago

“Great service .. very happy!”

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Posted 3 months ago

Hello Helen, Thank you for your fantastic review! We're delighted to hear that you were happy with our service. Your kind words truly inspire us to keep delivering the best! Warmest regards, Team Urban Road

Posted 3 months ago

“Excellent piece of art!!”

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Posted 3 months ago

Hello there, Thank you for your wonderful review! We’re thrilled to hear that you find our art to be excellent. Your enthusiasm truly inspires us to continue creating beautiful pieces! Warmest regards, Team Urban Road

Posted 3 months ago

Urban Road is rated 4.8 based on 675 reviews