Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 655 Reviews

95 %

of reviewers recommend Urban Road

4.8

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 5th September 2025

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, easy to order and fast delivery.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your wonderful review! We're so glad to hear that you found our website easy to use and that your delivery arrived quickly. Your satisfaction means the world to us! We look forward to serving you again soon. Warm wishes, Team Urban Road

Posted 2 months ago

“Have URs art all over my apartment. Huge fan”

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Posted 2 months ago

Hello Craig, Thank you for your amazing review! We're thrilled to hear that you have our art all over your apartment. It sounds like your space is fabulous. We truly appreciate your support and can’t wait to bring more art into your home in the future. Warm regards, Team Urban Road

Posted 2 months ago

“Love my new print, looks exaclty as described on the website”

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Posted 2 months ago

Hello Rebecca, Thank you for your fantastic review! We're delighted to hear that you love your new print and that it matches your expectations perfectly. We can’t wait to help you brighten your space again in the future. Warm wishes, Team Urban Road

Posted 2 months ago

“Extremely happy with 2 of the canvas prints we received. The 3rd we ordered was the wrong one; however, the ease of getting in contact with customer support was great and they were super quick to respond and rectify the mistake. We look forward to receiving the replacement soon!”

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Posted 2 months ago

“Very beautiful artwork my interpretation of the Estonian flag”

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Posted 2 months ago

“Easy to order, delivery was seemless and artworks (canvas prints, framed canvas and framed prints) all well packaged and none were damaged on opening. Great quality of the artwork too.”

Helpful Report

Posted 2 months ago

Hello Sara, Thank you so much for your fantastic review! We’re thrilled to hear that you found the ordering process easy and that your artworks arrived safely and in great condition. It's wonderful to know you’re enjoying the quality of our pieces! We appreciate your feedback and look forward to serving you again in the future. Warm regards, Team Urban Road

Posted 2 months ago

“My order arrived with the box damaged and wet leading to product damage.”

Helpful Report

Posted 2 months ago

Hi Rebecca, We are very sorry to hear that your order has been damaged during transit. Your experience is important to us, and we would like to assist you in resolving this issue. Please reach out to our Customer Care team so we can help with any concerns. Take care, Team Urban Road

Posted 2 months ago

“This is the first time I’ve purchased from Urban Road and I’m really happy with the service . I received my piece promptly and carefully packaged to avoid damage . The print is exceptional quality and looks beautiful in our home . Thank you for a great experience.”

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Posted 2 months ago

Hello Jo, Thank you for your lovely review! We’re so happy to hear that you had a great experience with us and that your print arrived safely and looks beautiful in your home. Your satisfaction truly makes our day! We appreciate your kind words and hope you’ll visit us again soon. Warm wishes, Team Urban Road

Posted 2 months ago

“I can highly recommend Urban Road for all yout wall art. The company kept me in the loop through emails on the progress of my wall canvas through to delivery. The whole process was so easy and responses to my questions always answered. I absolutely love my canvas and knew it was the perfect one for my room as soon as l saw it. Highly recommend this company.”

Helpful Report

Posted 2 months ago

Hello Danene, Thank you so much for your wonderful review and for sharing your beautiful photo! We’re absolutely thrilled to hear that your wall art has completed your space so perfectly. We look forward to welcoming you back to Urban Road again soon. Warm regards, Urban Road Team

Posted 2 months ago

“As a property stylist I use mostly Urban Road artworks. They arrive quickly and are amazing quality every time!”

Urban Road 5 star review on 14th June 2025

Helpful Report

Posted 3 months ago

Hello Chantelle, We’re absolutely delighted to hear that you consistently choose Urban Road artworks for your styling projects! Your feedback about the quick delivery and amazing quality means the world to us. It’s fantastic to know our pieces are helping you create beautiful spaces. Thank you for your continued support, and we can’t wait to see how you style your next project! Warm wishes, Team Urban Road

Posted 2 months ago

“Really happy with the friendly and helpful serivce I received from Urban Road while trying to place an online order. I got the print I wanted sent to New Zealand and so pleased with it.”

Helpful Report

Posted 3 months ago

Hello Crystal, Thank you so much for your kind words! We're absolutely thrilled to hear that you're pleased with your print. It’s been our pleasure to assist you with your order, and we truly appreciate you choosing Urban Road. We hope to welcome you back again soon! Warm Regards, The Urban Road Team

Posted 3 months ago

“Whole process was so smooth, from order to updates and delivery! Love my new painting.”

Urban Road 5 star review on 5th June 2025

Helpful Report

Posted 3 months ago

Hi Leeza, Thank you so much for your lovely review — and for sharing that gorgeous photo! We’re so happy to hear the process was smooth from start to finish, and your new artwork looks absolutely stunning in your space. It’s always such a joy to see our pieces styled in real homes. We hope it continues to bring you joy every day! Warmest thanks, The Urban Road Team.

Posted 3 months ago

“Your service was amazing.”

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Posted 3 months ago

Hi Vicki-Lyn, Thank you so much for your kind words! We’re delighted to hear you had a great experience with our service — that’s exactly what we strive for. If there's ever anything else we can help with, we’re just a message away. Warmest regards, The Urban Road Team.

Posted 3 months ago

“I found Urban road to be very helpful and professional. My art arrived safe and sound & earlier than I was expecting. I own a small property staging company, so Urban road will be my go to. They have an abundance of amazing art to suit any space! I look forward to my next shopping experience! Thank you Urban road, you guys rock!”

Helpful Report

Posted 3 months ago

Hi Rebecca, Thank you for such a glowing review! We're so pleased to hear that your artwork arrived safely — and ahead of schedule! It’s wonderful to know that our collection resonates with your property staging work, and we’re truly honoured to be your go-to. We look forward to supporting your future projects and can’t wait to welcome you back for your next shopping experience. Thanks again for your kind words — you rock too! We should start a band 😄 Warm regards, The Urban Road Team.

Posted 3 months ago

“As a professional in the industry, I always turn to Urban Rd. to source quality, well desiged pieces for my Clients and/or personal projects. From packaging to product, quality control is paying dividends.”

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Posted 3 months ago

Hi Annette, Thank you so much for your thoughtful feedback — it truly means a lot coming from a design professional. We’re thrilled to know Urban Road continues to be your go-to for sourcing art for both client and personal projects. It’s wonderful to hear our focus on design, quality, and presentation is making a difference for you. We look forward to supporting you on many more projects to come! Warmest regards, The Urban Road Team

Posted 3 months ago

“Easy ordering, great products & customer service.”

Urban Road 5 star review on 26th May 2025

Helpful Report

Posted 3 months ago

Hi Janine, Thank you so much for your kind words — and for sharing such a beautiful photo of your new piece in its new home! We’re so happy to hear that everything from ordering to customer service was a great experience for you. Your space looks absolutely stunning, and we’re thrilled to be a part of it. Warmest regards, The Urban Road Team

Posted 3 months ago

“Very happy with the quality of print and framing”

Urban Road 5 star review on 20th May 2025

Helpful Report

Posted 3 months ago

Hi Maryanne, Thank you for your kind words and for sharing a photo of your artwork in its new home — it looks fantastic! We're so pleased to hear you're happy with the quality of the print and framing. It means a lot to us to know it's found a perfect place with you. Warmest regards, The Urban Road Team

Posted 3 months ago

“Kept well informed as to transit status, and friendly responder. Recommended!!”

Helpful Report

Posted 3 months ago

Hi Jud, Thanks so much for the kind words! We're so pleased to hear you felt well-informed and supported throughout your experience with us. We truly appreciate your recommendation and hope to welcome you back again soon! Warm regards, The Urban Road Team

Posted 3 months ago

“Great art work at a good price. Thanks!”

Helpful Report

Posted 3 months ago

Hi Annette, Thanks so much for your lovely feedback! We're thrilled to hear you're happy with your artwork and found it to be great value. We really appreciate your support and hope to see you back again soon! Warmest regards, The Urban Road Team

Posted 3 months ago

Urban Road is rated 4.8 based on 655 reviews