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Urban Road Reviews

4.8 Rating 577 Reviews

95 %

of reviewers recommend Urban Road

Company Reviews

Product Reviews

4.8

Based on 577 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 24th June 2024

Urban Road 5 star review on 21st May 2024

Urban Road 5 star review on 5th April 2024

Urban Road 5 star review on 9th February 2024

Urban Road 5 star review on 3rd December 2023

Urban Road 5 star review on 18th July 2023

Urban Road 5 star review on 13th June 2023

51

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the quality of photo and frame Excellent service would recommend to everyone”

Posted 1 month ago

Thank you for your kind words! We're thrilled to hear you love the quality of the photo and frame, and that you found our service excellent. We appreciate your recommendation to everyone!

Posted 1 week ago

“Excellent service. Fast delivery. Quality product. I got exactly what I ordered. I’m very happy. I already have my eye on another couple of prints from Urban Rd.”

Posted 1 month ago

I'm thrilled to hear about your positive experience! Thank you for your kind words. We look forward to assisting you with your next prints from Urban Road

Posted 1 week ago

“We have been very happy with the quality of the 3 pictures we have purchased from Urban Road. We have purchased a 4th picture that has not been delivered and we have had no explanation as to what the hold up is, so that is very frustrating.”

Posted 1 month ago

I'm thrilled to hear you've been happy with the quality of your pictures. However, I'm sorry to hear about the delay with your fourth purchase. We appreciate your patience and understanding.

Posted 1 week ago

“This is the first time I've purchased from Urban Road, but definitely will again. Great service and product.”

Posted 1 month ago

Thank you so much for your review - That's fantastic to hear! Enjoy your new purchase from Urban Road!

Posted 1 week ago

“Great service and choice of artwork”

Posted 1 month ago

Thank you for your kind words! We're delighted you enjoyed our service and artwork selection.

Posted 1 week ago

“Urban Edge art is of a high standard. They were prompt and kept us informed of all stages up to delivery. The little details like the felt padded corners that contact the wall was a great unexpected bonus. Will use again as they are very reasonably priced also.”

Posted 1 month ago

Thank you for your feedback! We're delighted to hear you appreciate the quality of our art and our attention to detail. Keeping you informed throughout the process is important to us. We look forward to serving you again with our reasonably priced offerings!

Posted 1 week ago

“Am so happy with the canvas.. Look amazing .. everyone has commented on it. Can’t recommend Urban Road highly enough..”

Posted 1 month ago

Thank you for your wonderful feedback! We're thrilled to hear that you love the canvas and that it's receiving compliments from everyone. We appreciate your recommendation!

Posted 1 week ago

“A beautiful print with excellent quality framing. The delivery was received in a timely manner.”

Urban Road 5 star review on 21st May 2024

Posted 2 months ago

Hi Jacqueline, Thank you so much for sending this through and for your review! Wow we love this it looks stunning! Enjoy!

Posted 1 week ago

“Print arrived buckled and has line creases in it. Given the cost of the print I would expect it to be packaged better to avoid an issue such as this.”

Posted 2 months ago

So sorry to hear this! It sounds like this has been damaged in transit. Our customer service team will reach out to you promptly.

Posted 1 month ago

“I was very pleased with the artwork I chose. The service I received from Urban Road was very good and although the delivery took longer than I anticipated (but wasn't an issue) I was kept informed via tracking. The artwork arrived in good condition and was easy to put up on the wall.”

Posted 2 months ago

“Service was great but not overly happy with final product.”

Posted 2 months ago

“Very easy to navigate tge dite …. So do happy with the end result”

Posted 2 months ago

“Great customer service and speedy delivery to the UK”

Posted 2 months ago

“Amazing quality artwork and framework. I will 100% support this business again!”

Posted 3 months ago

Thank you so much for your glowing review! We're thrilled to hear that you found our artwork and framework to be of amazing quality. Your support means the world to us, and we can't wait to serve you again in the future.

Posted 1 month ago

“Excellent product a n d staff very helpful.”

Posted 3 months ago

Thank you for your kind words! We’re delighted to hear that you found our product excellent and our staff very helpful. Your satisfaction is important to us, and we look forward to serving you again.

Posted 1 month ago

“The prints are beautifully framed and look fantastic hung on the wall together. They are an eye catching pair of prints. Thank you”

Posted 3 months ago

Thank you for your wonderful review! We are thrilled to hear that you are pleased with the beautifully framed prints and how fantastic they look on your wall. It's great to know they make such an eye-catching pair. We appreciate your support!

Posted 1 month ago

“This company has amazing customer service! An extra thank you to Maree for your help. Definitely recommend using them.”

Posted 3 months ago

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service. Maree will be especially pleased to know that her assistance made a difference. Your recommendation means a lot to us.

Posted 1 month ago

“Amazing customer service and beautiful product”

Posted 3 months ago

Thank you for your kind words! We are delighted to hear that you enjoyed our customer service and are pleased with the product. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Posted 1 month ago

“Love Urban Road's products, purchasing online was easy and the products are as good if not better in person. Quick shipping.”

Posted 3 months ago

Thank you for your glowing review! We're delighted to hear that you love Urban Road's products and that your online shopping experience was smooth. It's fantastic to know that the products met or exceeded your expectations in person, and we're glad to have provided quick shipping. If you ever need anything else or have further feedback, feel free to reach out. We appreciate your support!

Posted 3 months ago

“I'm really happy with both the framed and the canvas print that I ordered - excellent quality with nice sturdy frames. I needed to make contact after ordering and I got an immediate and satisfactory response. Will definitely order from here again and have already recommended to others.”

Posted 3 months ago

Thank you for your feedback! We're delighted that you're happy with both the framed and canvas prints, and that you found them to be of excellent quality. Providing prompt and satisfactory responses to our customers is a top priority for us. We truly appreciate your recommendation and hope to serve you again in the future!

Posted 3 months ago

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Urban Road is rated 4.8 based on 577 reviews