Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 548 Reviews

95 %

of reviewers recommend Urban Road

4.8

Based on 548 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 25th April 2024

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the quality of the print but expected the timber oak frame to be a bit darker than it was.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback. We are so glad to hear you love the artwork. With the frame, please do let us know if you'd like to explore some other options, we also offer this artwork as a Box Frame Canvas which has a darker timber colour frame available called 'Walnut'. We're happy to help with an exchange if you would like - just reach out to us and we can help :)

Posted 2 years ago

“Order took a long time from ordering to arrival, but the product is amazing. Very happy with the end result.”

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Posted 2 years ago

“The picture hooks at each end of the wire that is meant be secured into the wood looks very weak. They may come out. But I hope they dont. The delivery was not carried out the first attempt they just left a card. Very lazy. There were instructions to leave by the door. But this did not happen. Second attempt was carried out. I dont think the couriers care. May-Ann”

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Posted 2 years ago

“In love with the print. Had issues with the first print that arrived damaged after waiting a few weeks. Customer team where very helpful and assisted me with a new one and had it made bigger for me free of charge and used a different company to ensure it arrived safety this time.”

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Posted 3 years ago

“Very disappointed i asked for landscape canvas print and received portrait, would never buy from you again”

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Posted 3 years ago

I am so sorry to hear this! Please always contact us by email or phone so that we can fix any issues for you. We can definitely offer a solution for this as we really want to look after you.

Posted 3 years ago

“SUPER quick to deliver, although delivered to the wrong street. Not even close to right property. Thank goodness they were honest people and bought it round.”

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Posted 3 years ago

“The wrong artwork came initially and was rectified very quickly with the right piece coming very promptly. Very happy with it.”

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Posted 3 years ago

“Ordering was a simple and communication was great in regards to shipping. My product I love, I didn’t think it would come with perpex and there was a small amount of damage to the frame. With the amount the item cost, this was disappointing.”

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Posted 3 years ago

“Easy to order online. Product was true to order. Shipping was quick even with the back log and arrived in perfect order.Would certainly use again. Only one minor thing, would have like to have one email letting me know the status only my order.”

Helpful Report

Posted 3 years ago

“The colours are vibrant in the right light. I would recommended the bigger canvas to make the background more effective. The service has been really prompt and professional.”