Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 678 Reviews

95 %

of reviewers recommend Urban Road

4.8

Based on 678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 16th December 2025

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with purchase arrived in excellent condition”

Helpful Report

Posted 5 years ago

“The selection of Artwork to choose from is amazing. The prices and extremely reasonable. The website is very easy to use,it provides a clear picture of what your artwork will look like in different formats. I have ordered twice from them and each time the tracking and delivery of the product was seamless. The packaging was excellent and my artwork is now hanging proudly in my home, with family and friends commenting how gorgeous they look. Just about to place a third order cant wait to receive and display. Great product and excellent customer service.”

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Posted 5 years ago

“Excellent customer service, fast delivery and a beautiful collection”

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Posted 5 years ago

“There was a damage issue with the item I ordered. They responded quickly and organised to either replace, refund or issue a credit note. I am giving them 5 stars for dealing with the issue so promptly and so well. Based on my experience I would buy from them again”

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Posted 6 years ago

“So excited to get this up on my wall”

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Posted 5 years ago

“Great products and discounts”

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Posted 5 years ago

“Love my Art work can't wait to hang it up!”

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Posted 5 years ago

“Excellent quick turnaround from order placement to delivery plus high quality framed prints. Really happy with product!”

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Posted 6 years ago

“Fast delivery, excellent customer service.”

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Posted 5 years ago

“Love my artwork. Queries answered promptly and with professional courtesy. Art arrived well protected. Thank you”

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Posted 5 years ago

“Thrilled with my purchase. The artwork was well wrapped with a great quality frame. But the best part was delivery time was estimated at 4-6weeks yet my print arrived in 4 or so days :) so i was very happy. Thanks Urban Road, I will definitely return again.”

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Posted 6 years ago

“Always fabulous to deal with never a problem.”

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Posted 6 years ago

“Seamless process. Good communication.”

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Posted 6 years ago

“Urban Road have such an amazing selection of artwork & really great customer service! Highly recommended!”

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Posted 6 years ago

“Excellent, friendly service.”

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Posted 5 years ago

“My canvas arrived quickly and the quality is excellent. Very happy customer.”

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Posted 6 years ago

“Love my pandanus framed picture. Looks just like it was shown on the website with good quality framing.”

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Posted 5 years ago

“Loved my print. Service was excellent.”

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Posted 6 years ago

“Great Service.”

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Posted 5 years ago

“I ordered a framed portrait I wanted for ages. It was on sale when I purchased it and it was delivered promptly and it was wrapped up really well so it would not get damaged. I am really happy with my purchase.”

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Posted 6 years ago

Urban Road is rated 4.8 based on 678 reviews