Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 644 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 30th July 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was needing assistance with an order to be sent quickly. I txt them and they helped me out promptly, it was great. Also the quality of everything is awesome.”

Helpful Report

Posted 1 year ago

We're delighted we could assist you promptly! Thank you for reaching out and for the positive feedback on the quality. If you ever need further assistance or have more orders in the future, feel free to contact us. Enjoy your awesome items! 🌟

Posted 1 year ago

“great product and delivery”

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Posted 1 year ago

Thank you for the positive feedback! We're delighted to know you're happy with both the product and delivery experience. If you ever need anything else, feel free to reach out!

Posted 1 year ago

“I ordered some beautiful wallpaper. It’s great quality and looks gorgeous. I couldn’t be happier with Urban Road and recommend them highly.”

Urban Road 5 star review on 3rd December 2023

Helpful Report

Posted 1 year ago

Hi Clare, Thank you for your review. This looks amazing. We are so happy to hear you love it. Please reach out shall you need further assistance.

Posted 1 year ago

“The team go above and beyond to assist with custom requests. I always come back to Urban Road, best selection, best service and best price - what's not to love!”

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Posted 1 year ago

Hi Melissa, Thank you so much for your wonderful review! We're delighted to hear that our team's efforts to assist with custom requests have made a positive impact. It's fantastic to know that you keep coming back to Urban Road for the best selection, service, and prices. We truly appreciate your loyalty and support. If there's anything else we can do for you, please don't hesitate to reach out. Looking forward to serving you again!

Posted 1 year ago

“Great customer service”

Helpful Report

Posted 1 year ago

Hi Vera, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent service is our priority, and we appreciate your acknowledgment. If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. We look forward to serving you again in the future!

Posted 1 year ago

“Used 5 pieces of your artwork recently to style a beautiful holiday home in Eagle Bay WA. Guests are loving it, and clients very happy with the quality and price.”

Helpful Report

Posted 1 year ago

Hi Jacqui, Thank you for choosing our artwork to style your holiday home in Eagle Bay, WA! We're delighted to hear that both guests and clients are happy with the quality and pricing. If you ever need more artwork or have any feedback, feel free to reach out.

Posted 1 year ago

“Great product, easy to use website. I was kept up to date with purchase progress up to and including delivery. Would highly recommend Urban Road.”

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Posted 1 year ago

Hi Leslie, Thank you for the glowing review! We're thrilled you enjoyed our product and had a seamless experience with our website. Keeping you informed is our priority. Your recommendation is greatly appreciated!

Posted 1 year ago

“We are very happy with our cushions and pictures. The quality if fantastic and the communication and delivery process was smooth.”

Helpful Report

Posted 1 year ago

Hi Sharon, Thank you for your wonderful feedback! We're thrilled to hear that you are very happy with our cushions and pictures. Ensuring fantastic quality and a smooth communication and delivery process are our priorities. If you ever need anything else or have further feedback, please don't hesitate to reach out.

Posted 1 year ago

“Great customer service and quick delivery. Recommend”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating! We're proud to offer great customer service and quick delivery, and it's always encouraging to hear from satisfied customers like you. We really appreciate it!

Posted 1 year ago

“Great service and prompt delivery are always guaranteed with Urban Road. Thanks for the great quality artwork and your amazing service!”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star rating of Urban Road! We pride ourselves on providing great service and prompt delivery, so we're thrilled you've had such a positive experience. We are grateful for your loyalty and thank you for your kind words about the quality of our artwork and service.

Posted 1 year ago

“I have bought some beautiful pieces from Urban Road and would recommend this store ⭐️”

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Posted 1 year ago

Thank you for the 5 star rating, Alexandra! I'm pleased to hear that you've had a positive experience with Urban Road. I have bought some beautiful pieces from Urban Road and would recommend this store ⭐️ Thanks again for taking the time to leave such a glowing review.

Posted 1 year ago

“Beautiful products that are even better than pictured on the website.”

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Posted 1 year ago

Thank you Jessica for your 5-star rating of Urban Road! We are so glad you love our beautiful products that are even better than pictured on the website. We really appreciate your loyalty and for taking the time to leave us this review!

Posted 1 year ago

“Great system and service.”

Helpful Report

Posted 1 year ago

Thank you so much, Beichen, for taking the time to give us a 5-star rating! We really appreciate your loyalty and recognition of our great system and service. We thank you for your valuable feedback!

Posted 1 year ago

“Amazing service, beautiful products”

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Posted 1 year ago

Thank you so much for your 5 star rating of Urban Road, Vicki-Lyn! We are so glad to hear that you've been enjoying our amazing service and beautiful products. Your loyalty to our business is greatly appreciated!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you so much, Deb, for taking the time to leave us a 5-star rating! We appreciate your loyalty and it means a lot to have great feedback about our great service. Thank you for being such a loyal customer!

Posted 1 year ago

“Love the 4 prints that I have purchased from Urban Road. We get so many compliments from family and friends about the uniqueness of them. They are a real talking point..”

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Posted 1 year ago

Thank you so much for your 5-star rating of Urban Road! We are so pleased to learn that you have been enjoying the prints you have purchased and that they have been bringing you and your friends so much joy. We are so thankful for your kind words and your loyal support.

Posted 1 year ago

“I am absolutely thrilled with my recent purchases, just shifting into our new home and can’t wait to hang them.”

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Posted 1 year ago

Thank you so much Lee-Anne for your wonderful 5 star rating of Urban Road! I am absolutely thrilled with my recent purchases, just shifting into our new home and can't wait to hang them. It's great to hear that you had an enjoyable shopping experience with us.

Posted 1 year ago

“Excellent service, quick to respond to queries, helped with art pairings & a quick turn around for delivery. I have a very happy client.”

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Posted 1 year ago

Thank you so much, Katheryn, for your 5 star rating! We are delighted to hear that you had a great experience with us. We strive to provide excellent service, quick responsiveness to queries, helpful art parings, and speedy delivery — we're glad to hear that you and your client are happy with the result. Thank you for your kind feedback!

Posted 1 year ago

“Lovely product, happy so far, will be delighted once we sell it all. Cheers trish”

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Posted 1 year ago

Thanks so much for your 5 star rating of Urban Road, Trish! We're so pleased to hear that you have been thrilled with our products and appreciate you being a loyal customer. Cheers!

Posted 1 year ago

“Absolutely fabulous product and as described. I was thrilled. The service and communication A1 excellent. Thank you so much. Highly recommend”

Helpful Report

Posted 1 year ago

Thank you so much Zelma, for your five star review of our Urban Road product! We are so pleased to hear that you found the product to be absolutely fabulous and as described. We are thrilled that you had a great experience with our service and communication and highly recommend us. Thank you again for your wonderful review!

Posted 1 year ago

Urban Road is rated 4.8 based on 644 reviews