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UroTuning Reviews

4.7 Rating 15,845 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,845 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Amazing fit, amazing fast service!!! Love it!!
Helpful Report
Posted 2 years ago
Quick shipping and a good price. I'm overall very satisfied with the experience.
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Posted 2 years ago
I ordered a certain color and you guys sent me another color I did not want
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Posted 2 years ago
Thank you for taking the time to provide feedback on your recent purchase of hub-centric rings. We appreciate your input, and we would like to address your concerns regarding the color and representation of the item. Firstly, we apologize if the color of the hub-centric rings you received did not match your expectations. We understand that color can be a subjective preference, but it is important to note that the functionality and performance of these rings remain unaffected by their color. The primary purpose of hub-centric rings is to ensure a precise fitment between the wheel and the hub, regardless of the color they come in. Additionally, we would like to clarify that product photos are intended to provide a visual representation of the item and may not always accurately reflect the exact color due to lighting variations or screen calibration. We strive to provide accurate and detailed descriptions to assist our customers in making informed purchasing decisions. If you have any further concerns or require assistance, please do not hesitate to reach out to our customer support team. We are here to address your questions and provide any necessary information to ensure your satisfaction with our products. We appreciate your feedback and will take it into consideration to enhance our product descriptions and visual representations. Your satisfaction is important to us, and we are committed to continuously improving our customers' experience. Thank you for choosing our products, and we hope to have the opportunity to serve you again in the future.
Posted 2 years ago
Good selection of aftermarket upgrade parts and oem parts too.
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Posted 2 years ago
The best quality, more than I was expecting!!
UroTuning 5 star review on 27th April 2023
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Posted 2 years ago
This place is on top of their game and fast shipping
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Posted 2 years ago
I received my cold air intake faster then expected. Easy process with great products!
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Posted 2 years ago
Will never order from you again, you lack customer service and are very unprofessional |You used the excuse that there was a problem with my credit card. According to my bank, there was never a problem with the card. You never got back to me until i called several calls Delivery on time, the question is did you ever order it Delivery over three weeks
Helpful Report
Posted 2 years ago
Thank you for sharing your feedback regarding your recent order experience. We understand your frustration with the lack of control over the shipping process and the perceived lack of communication from our end. We sincerely apologize for any inconvenience caused. We would like to clarify that in some cases, certain products are shipped directly from the manufacturer to ensure efficient delivery. While this allows for a smoother shipping process, it can limit our ability to have full control over the timeline and tracking updates. However, we acknowledge that this can lead to frustration when information is not readily available. Regarding the communication aspect, we apologize if our team's responses did not meet your expectations. We strive to provide prompt and helpful assistance to our customers, and we regret any lapses in communication that occurred during this period. We understand the importance of keeping our customers informed and updated throughout the order process, and we will use your feedback to improve in this area. Please know that we are actively working on enhancing our communication channels and establishing better lines of contact with manufacturers to minimize delays and provide accurate updates to our customers. We genuinely value your feedback and appreciate your patience and understanding throughout this process. We apologize for any inconvenience caused, and we would like to make it right for you. We kindly ask that you reach out to our customer support team with any specific concerns or questions regarding your order. We are committed to resolving any outstanding issues and ensuring your complete satisfaction. Thank you for bringing this matter to our attention, and we hope for the opportunity to improve your experience in the future.
Posted 2 years ago
So far so good. Great price, fast delivery. Looks like a quality product and installed with no issues.
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Posted 2 years ago
Fast delivery and love the packaging.
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Posted 2 years ago
They sent my package in 5 days and im happy with everything
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Posted 2 years ago
Great store, fast shipping
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Posted 2 years ago
I couldn't praise UroTuning enough for their services and quality of parts. I am always recommending them to friends and on forums. They've got a rather good Instagram as well. Nothing but 5 stars for these guys and girls at UroTuning.
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Posted 2 years ago
Been using urotuning for a while now and they've quickly become one of my starting spots whenever I'm searching for parts. Easy to navigate website, fast shipping, solid product selection and well tuned payment system.
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Posted 2 years ago
Excellent quality
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Posted 2 years ago
Very happy with there service when I have used them very helpful
UroTuning 5 star review on 26th April 2023 UroTuning 5 star review on 26th April 2023
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Posted 2 years ago
I like it really made a difference in my car
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Posted 2 years ago
Great products, fast delivery.
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Posted 2 years ago
not happy with the jb4 doesn’t seem like it works on the x5 50i
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Posted 2 years ago
We appreciate you taking the time to leave your feedback regarding the intake you purchased. We are sorry to hear about the fitment issue you encountered. We understand how frustrating this can be, and we want to ensure that we address your concerns. To provide you with the best possible assistance, we kindly request that you provide us with more detailed information regarding the specific issues you are experiencing and the vehicle model. This will allow us to better understand the situation and work towards finding a solution for you. We also want to highlight that our customer support team at Support@urotuning.com is available to assist customers with any product-related issues or concerns. We regret that you did not reach out to us directly, as we would have appreciated the opportunity to resolve the problem promptly. At UroTuning, we take great pride in providing high-quality products and exceptional customer service. We want to assure you that we are committed to resolving this matter to your satisfaction. Our dedicated team is ready to assist you in finding a solution that meets your expectations and ensures a proper fit for your vehicle. Please do not hesitate to contact our customer support team at Support@urotuning.com or provide us with the necessary information so that we can address your concerns promptly. We value your feedback and look forward to the opportunity to assist you further. Thank you for your understanding, and we hope to have the chance to make this right for you.
Posted 2 years ago
super fast and responsive, very high-quality products
Helpful Report
Posted 2 years ago
UroTuning is rated 4.7 based on 15,845 reviews