UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,510 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,510 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 10th September 2025

Peter L

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased an axle for a 2000 jetta and urotuning sent me the wrong item and they charged me a restocking fee and a fee to send it back to then be able to get a few dollars back.”

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Posted 10 months ago

“Excellent customer service in the midst of nature. Appreciate the quick turnaround time!”

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Posted 10 months ago

“Beautifully made and exactly as described. Came sooner than expected as well!”

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Posted 10 months ago

“Good company!”

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Posted 10 months ago

“easy to work with”

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Posted 11 months ago

“I dont know what takes longer, being on hold with these guys or with my doctor, horrible communication, didnt tell me that one of the products i ordered was on back order until way after i purchased(they labeled the product available) , and when they were finally able to ship one of the products out( the main thing i needed) they shipped out the wrong product, and i asked 3 times if the product that was being sent to me was a specific product due to there being a similar product on their website ,and i couldnt even get a full refund, only sToRe cReDiT, even thought i wasnt at fault”

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Posted 11 months ago

“Parts received in a timely manner and all met expectations.”

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Posted 11 months ago

“Neat packaging and fast delivery.”

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Posted 11 months ago

“Looks awesome easy to put on dramatic change in performance”

UroTuning 5 star review on 9th October 2024

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Posted 11 months ago

“Have had nothing but great experiences with this site, they respond quick and I’m very satisfied with my orders”

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Posted 11 months ago

“Best place to order comes quick and when there’s a problem they always try to fix it such as canceling an order or changing my order to something else would 100% recommend!”

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Posted 11 months ago

“great company”

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Posted 11 months ago

“Amazing and on top of things”

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Posted 11 months ago

“Great service and excellent customer service! Will continue to use them for my future projects.”

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Posted 11 months ago

“First off congratulations on the new store, amazing service as always!!!”

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Posted 11 months ago

“Unfortunately took more than 10 days to get to more that’s actually sad especially for how much we pay for this items it should take less than that everything else was great love the item works amazing!!!”

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Posted 11 months ago

Hello Eric, Thank you for the feedback regarding your order. Your order was placed Friday night (the 20th) after the close of business and was shipped the following business day Monday the 23rd, from Neuspeed. With the selected standard free shipping, 5-6 business days of shipping time to cross the country is very typical. It was delivered on the 30th, which is 6 business days after the order was placed. It, unfortunately, did cross 2 weekends, which greatly impacted your order's delivery time.

Posted 10 months ago