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UroTuning Reviews

4.7 Rating 16,045 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 16,045 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Everything I have ordered from here has been fair priced and high quality. Fast shipping to get projects done by deadlines.
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Posted 2 years ago
They looon so good
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Posted 2 years ago
Fast shipping great products
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Posted 2 years ago
Easy install, sounds so good! I have the cts turbo inlet pipe and cts down pipe on my mk7 gti. Great quality intake and sounds awesome. Can feel a little more punch in power
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Posted 2 years ago
My package was delayed by 5 days !! Then I was missing the harsh weather protector for an r intake !! Needless to say I was taken by 69.99 for item I paid for and didn’t receive !! Along shipping fee ! Which did not come when expected!! All to say a total disappointment !! Al round !!
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Posted 2 years ago
We deeply apologize for the inconvenience and disappointment you've experienced with your recent order. Your feedback is invaluable to us, and we are taking immediate steps to address the missing harsh weather protector for your R intake. We want to assure you that we are actively reaching out to IE to expedite the shipment of the missing part. Additionally, we are committed to ensuring you receive a refund for any amount you paid for items not received as part of your order. Thank you for bringing this matter to our attention, and we appreciate your understanding. We are indeed here to help, and we encourage you to contact us in the future if you encounter any issues like this. Your satisfaction is our priority, and we look forward to resolving this situation to your satisfaction.
Posted 2 years ago
Phenomenal customer service. Speedy shipping times. Quality products.
UroTuning 5 star review on 28th August 2023
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Posted 2 years ago
everything correct and high quality, customer service is a SOLID 10/10. will forever be a customer
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Posted 2 years ago
Annoying to order anything, then just be emailed in a day saying it’s not in stock or that you need to contact manufacturer. Either have a manufacturers that drop ship instantly and have the inventory accurate on your website or keep your own inventory because it felt like ordering on a whim on the idea of a product that you might or might not have. With no accurate lead time.
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Posted 2 years ago
We apologize for the inconvenience you've faced with the ordering process and the discrepancies in stock availability. Your feedback is valuable, and we understand the frustration of not having accurate inventory information or lead times for products. We will use your input to review our inventory management processes and work towards providing a more seamless and reliable ordering experience for our customers. Your satisfaction is important to us, and we appreciate your understanding as we work to improve in this regard. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for sharing your feedback.
Posted 2 years ago
Excelente
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Posted 2 years ago
I have a 2008 Porsche Cayenne Turbo with 194000 miles. I replaced the entire drive shaft the first time the bearing failed, which was 128000 miles. This is the first time using the Uro Tunings bushing and mounting bracket. Buying the bracket made the installation 100 times easier than without, so it was worth the extra 99 dollars. Since installation, I have only put in 300 miles, so I have some miles to go before assessing the use and longevity of the new hardware. Thus far, there has been no issue, and the device is holding up well after reinspections. I would recommend this route vs. buying a new shaft from the dealership, as I did the first time. Life lesson learned.
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Posted 2 years ago
Unfortunately, I received a part that didn't fit. I placed the order for my vehicle, 2019 Passat R-line. The part that was delivered was slightly different and I didn't know until I took the old pcv valve off. It unfortunate that I was charged a re-stock fee.
Helpful Report
Posted 2 years ago
We apologize for the inconvenience you faced with receiving a part that didn't fit your Passat, and we understand your frustration. It's important for us to provide accurate product compatibility information, and we're sorry that this was not the case in your situation. We also apologize for the restocking fee. If you believe the fee was charged in error due to the incorrect part being sent, we recommend reaching out to our customer support team to discuss the situation. They may be able to assist you with a refund or resolution. Your feedback is valuable, and we'll use it to improve our product descriptions and compatibility information to prevent such issues in the future. Thank you for bringing this to our attention.
Posted 2 years ago
Great customer service. Walked me threw every part to confirm it was correct, and would arise as needed
UroTuning 5 star review on 28th August 2023
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Posted 2 years ago
It came really fast three business days
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Posted 2 years ago
Easy to use website, shipped quickly.
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Posted 2 years ago
Great fit. Fast shipping. Super happy with product. Will order from here again.
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Posted 2 years ago
Got oil cooler refresh kit and velt coolant pipe for my vr6. Good fit and works as it should
UroTuning 5 star review on 27th August 2023
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Posted 2 years ago
Excellent services usually. Unless you wait from the vendors. Reached out regarding shipping. Fast response.
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Posted 2 years ago
super responsive and helpful, my email was addressed swiftly and the response was clear. Product arrived on time. Installation took about 15minutes and the product works great!
UroTuning 5 star review on 27th August 2023 UroTuning 5 star review on 27th August 2023 UroTuning 5 star review on 27th August 2023
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Posted 2 years ago
Uro Tunning has always been knowledgeable and efficient
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Posted 2 years ago
Parts never arrived.
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Posted 2 years ago
We apologize for the inconvenience you experienced with your order, and we appreciate your patience during this situation. It appears that the shipping company encountered issues in delivering your parts and subsequently returned the shipment to us. As a result, we processed a refund for your order. We understand that this must have been frustrating, and we're truly sorry that you were not able to receive the parts you ordered as expected. Your satisfaction is important to us, and we are continuously working to improve our shipping and delivery processes to avoid such situations in the future. If you have any further questions or concerns or if there's anything else we can assist you with, please do not hesitate to contact our customer support team at Support@urotuning.com. Once again, we apologize for any inconvenience this has caused, and we appreciate your understanding as we strive to provide you with a better shopping experience in the future.
Posted 2 years ago
UroTuning is rated 4.7 based on 16,045 reviews