UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 16,088 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 16,088 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 21st March 2026

Queipo R

UroTuning 5 star review on 15th March 2026

Robert G

John S

9993

Anonymous

Anonymous // 01/01/2019

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“Got everything shipped to me asap very knowledgeable team great product will use them again”

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Posted 2 years ago

“The only place I order parts for my big turbo Mk7.5 GTI. Great customer service!”

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Posted 2 years ago

“They did the best they could working between the customer and the supplier.”

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Posted 2 years ago

“This intake does not fit very well overall. It is rubbing on the inside of the engine bay, which I can hear while driving.”

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Posted 2 years ago

We appreciate you taking the time to leave your feedback regarding the intake you purchased. We are sorry to hear about the fitment issue you encountered. We understand how frustrating this can be, and we want to ensure that we address your concerns. To provide you with the best possible assistance, we kindly request that you provide us with more detailed information regarding the specific intake and vehicle model. This will allow us to better understand the situation and work towards finding a solution for you. We also want to highlight that our customer support team at Support@urotuning.com is available to assist customers with any product-related issues or concerns. We regret that you did not reach out to us directly, as we would have appreciated the opportunity to resolve the problem promptly. At UroTuning, we take great pride in providing high-quality products and exceptional customer service. We want to assure you that we are committed to resolving this matter to your satisfaction. Our dedicated team is ready to assist you in finding a solution that meets your expectations and ensures a proper fit for your vehicle. Please do not hesitate to contact our customer support team at Support@urotuning.com or provide us with the necessary information so that we can address your concerns promptly. We value your feedback and look forward to the opportunity to assist you further. Thank you for your understanding, and we hope to have the chance to make this right for you.

Posted 2 years ago

“Urotuning is the place I get all of my 2018 GTI parts”

UroTuning 5 star review on 17th April 2023

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Posted 2 years ago

“Unresponsive waited almost a month I emailed them asking for a week till I called the phone support then the package was finally routed to ship I spoke with two phone support reps. both were super friendly and very helpful I can't remember the first one's name but I do remember one of them was named Josh thank you guys for helping getting it sorted! Email support never emailed me back”

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Posted 2 years ago

Thank you for sharing your experience with the customer support team. We're sorry to hear about the delay and unresponsiveness you initially faced with email support, but we're glad to know that the phone support representatives, including Josh, were friendly and helpful in resolving your issue and getting your package routed for shipment. Your feedback is valuable, and we appreciate your patience throughout the process. If you have any further questions or need assistance in the future, please feel free to reach out to the responsive phone support team. Your satisfaction is important to us, and we hope to provide you with a smoother experience going forward.

Posted 2 years ago

“Great customer service and super friendly staff! Only place I order parts and tunes from.”

UroTuning 5 star review on 14th April 2023

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Posted 2 years ago

“Excellent quality, could be OEM. Fast shipping. Perfect item.”

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Posted 2 years ago

“Got the wrong part and customer service is no help so far”

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Posted 2 years ago

Thank you for bringing your experience to our attention. We sincerely apologize for the lack of assistance you received initially when you encountered an issue with the wrong part. We understand how frustrating this can be, and we deeply regret any inconvenience caused. Upon learning about your situation, I personally took it upon myself to ensure that you received the correct item promptly. I wanted to make sure that we rectified the mistake and provided you with the level of service you deserve as our valued customer. While we are glad that the issue was eventually resolved and you received the correct part, we fully acknowledge that our initial customer service fell short of your expectations. We take this feedback seriously and will use it to improve our processes and ensure that such situations are handled more effectively in the future. Please know that we are committed to providing excellent customer service, and we appreciate your patience and understanding throughout the resolution process. Your satisfaction is of utmost importance to us, and we are grateful for the opportunity to make things right for you. Should you have any further concerns or require additional assistance, please do not hesitate to contact me directly at [your contact information]. I am personally here to assist you and ensure your complete satisfaction. Thank you for bringing this matter to our attention, and we hope to restore your trust in our company.

Posted 2 years ago

“Looks great, works great, easy to install. 10/10”

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Posted 2 years ago

“I received excellent customer service from Uro Tuning in matching the color of a wheel that I purchased in order to replace one that I curbed. Neuspeed changed the name of the Uro Tuning.”

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Posted 2 years ago

“quality parts, extra fast shipping.”

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Posted 2 years ago

“Great website with lots of help!”

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Posted 2 years ago

“Always have the hard to get parts in stock and ship them out right away for free.”

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Posted 2 years ago

“They have fast shipping and great performance parts for my VW”

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Posted 2 years ago

“Great parts. Easy to find. Wide selection. Quick easy and professional.”

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Posted 2 years ago

“Very good and rapid shipping thank you very much”

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Posted 2 years ago

“For sure the best company to deal with. Great prices and awesome customer support. Proud to rock your company stickers on my car. Urotuning is helping me accomplish this build in amazing time and professionalism to the highest degree. Thanks again to all the staff of Urotuning.”

UroTuning 5 star review on 13th April 2023

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Posted 2 years ago

“UroTuning communicated the status of my order very well. I ordered Smoked LED Side Markers for my 2022 Volkswagen Tiguan R-Line Black. The product came as shown on the site and was packaged neatly. My only complaint would be boo instructions were provided and I would've loved a couple UroTuning stickers.”

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Posted 2 years ago

“Quick and easy,”

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Posted 2 years ago

UroTuning is rated 4.7 based on 16,088 reviews