UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.65

4.7 Rating 16,792 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 16,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 23rd September 2026

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been shopping on urotuning for about 4 years now and they can never disappoint!!! Always on top great products and always there to help when i need parts!!!”

Helpful Report

Posted 2 years ago

“Very bad. The sales associate told me everything is in stock, after i placed the order i get a message saying a product is no longer in stock and asking if i want another brand of the product or a refund, i said i wanted a refund. No answer for more than 3 days, i called urotuning and asked them whats happening. The customer service associate has no idea what is he doing, he is so lost and has no clue whats happening. He said i can wait 2 more days for the product to be back on stock and they will ship me the order. I said ok, dont refund me, i'll wait for the order to come with that product in it. Next day i get a refund. Absolutely no communication between you guys, so pathetic customer service. Then i called again after almost 3 weeks i think of waiting, nobody had no clue what was happening with the order, AFTER 2-3 WEEKS!!!!! The customer service guy said its gonna ship with UPS, and i wanted to make sure of that because USPS dont deliver in my area, and the guy said its no problem because its gonna be shipped with UPS. What a surprise, it was shipped with USPS. Absolutely disgraceful customer service. My order was 1100$ and i received a horrendous experience. Will surely not order again from you guys. Pathetic.”

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Posted 2 years ago

“Excellent customer service product as describet. Geoffrey is a great seller.”

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Posted 2 years ago

“Iro Tuning is my go to for Audi aftermarket parts. Always helpful staff and quick shipping makes for a winning combination”

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Posted 2 years ago

“Only good shop out there for great aftermarket Tiguan parts!”

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Posted 2 years ago

“Perfect fit, works good”

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Posted 2 years ago

“Its been two weeks now and it still says its in transit. It was never delivered”

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Posted 2 years ago

Hello Karif! Thank you for the feedback on your order. It appears both items were shipped out without the apartment number. Your packages are on the way back to the sender, and we will reship them with your apartment number once they arrive back.

Posted 2 years ago

“Exactly as described !”

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Posted 2 years ago

“I ordered a part that was out of stock and elected to stay on back order. Well worth the wait and amazing communication from UroTuning.”

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Posted 2 years ago

“Loved my short shifter, quick shipping, good install video and good product”

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Posted 2 years ago

“Awesome customer service and quick response!”

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Posted 2 years ago

“Very affordable, super fast shipping, great customer service. Recommended 👍”

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Posted 2 years ago

“Customer service is awful.”

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Posted 2 years ago

Hello Logan, We appreciate the feedback related to your experience shopping with us. I apologize that you did not receive the customer service you expected with your most recent shopping experience. We have taken steps to make this right with you. Please do not hesitate to reach out to us in the future.

Posted 2 years ago

“Great products and helpful staff.”

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Posted 2 years ago

“Good shipping, arrived on time. Product was exactly what I needed”

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Posted 2 years ago

“Like the company product wasn’t good”

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Posted 2 years ago

“Urotuning is an Amzing company with super fast shipping competitive pricing and ultimate customer service.”

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Posted 2 years ago

“I received HID the HID light I ordered works great came fast!”

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Posted 2 years ago

“Amazing service, quick to respond to questions and it shows how much Urotuning cares about their customers! Thank you all so much!!”

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Posted 2 years ago

“Always arrives on time and everything is exactly how it should be”

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Posted 2 years ago

UroTuning is rated 4.7 based on 16,792 reviews