UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,514 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 11th September 2025

Geovani C

UroTuning 5 star review on 10th September 2025

Peter L

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was quite the hick up getting this. Because originally I ordered the AWE one. But that thing is a mystery on when one would get it. So I swapped over to IE. Just for the package to come incomplete. But Brandon and his customer service skills got ahold of IE and got this squared away extremely quick and professional, I definitely plan on buying more stuff soon.”

Helpful Report

Posted 11 months ago

“I am a long-time regular customer of EuroTuning. I am satisfied with all of their services. But this shipping box was in good condition. However, there were some large and small dents on the pulley surface. It does not appear to be damage from shipping or handling. I think there is a problem with the production or inspection process, and this has reduced my confidence in Neuspeed products. I am debating whether to install this or not...”

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Posted 11 months ago

“Been shopping on urotuning for about 4 years now and they can never disappoint!!! Always on top great products and always there to help when i need parts!!!”

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Posted 11 months ago

“Very bad. The sales associate told me everything is in stock, after i placed the order i get a message saying a product is no longer in stock and asking if i want another brand of the product or a refund, i said i wanted a refund. No answer for more than 3 days, i called urotuning and asked them whats happening. The customer service associate has no idea what is he doing, he is so lost and has no clue whats happening. He said i can wait 2 more days for the product to be back on stock and they will ship me the order. I said ok, dont refund me, i'll wait for the order to come with that product in it. Next day i get a refund. Absolutely no communication between you guys, so pathetic customer service. Then i called again after almost 3 weeks i think of waiting, nobody had no clue what was happening with the order, AFTER 2-3 WEEKS!!!!! The customer service guy said its gonna ship with UPS, and i wanted to make sure of that because USPS dont deliver in my area, and the guy said its no problem because its gonna be shipped with UPS. What a surprise, it was shipped with USPS. Absolutely disgraceful customer service. My order was 1100$ and i received a horrendous experience. Will surely not order again from you guys. Pathetic.”

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Posted 11 months ago

“Excellent customer service product as describet. Geoffrey is a great seller.”

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Posted 11 months ago

“Iro Tuning is my go to for Audi aftermarket parts. Always helpful staff and quick shipping makes for a winning combination”

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Posted 11 months ago

“Only good shop out there for great aftermarket Tiguan parts!”

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Posted 11 months ago

“Perfect fit, works good”

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Posted 11 months ago

“Its been two weeks now and it still says its in transit. It was never delivered”

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Posted 11 months ago

Hello Karif! Thank you for the feedback on your order. It appears both items were shipped out without the apartment number. Your packages are on the way back to the sender, and we will reship them with your apartment number once they arrive back.

Posted 11 months ago

“Exactly as described !”

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Posted 11 months ago

“I ordered a part that was out of stock and elected to stay on back order. Well worth the wait and amazing communication from UroTuning.”

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Posted 11 months ago

“Loved my short shifter, quick shipping, good install video and good product”

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Posted 11 months ago

“Awesome customer service and quick response!”

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Posted 11 months ago

“Very affordable, super fast shipping, great customer service. Recommended 👍”

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Posted 11 months ago

“Customer service is awful.”

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Posted 11 months ago

Hello Logan, We appreciate the feedback related to your experience shopping with us. I apologize that you did not receive the customer service you expected with your most recent shopping experience. We have taken steps to make this right with you. Please do not hesitate to reach out to us in the future.

Posted 11 months ago

“Great products and helpful staff.”

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Posted 11 months ago

“Good shipping, arrived on time. Product was exactly what I needed”

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Posted 11 months ago

“Like the company product wasn’t good”

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Posted 11 months ago

“Urotuning is an Amzing company with super fast shipping competitive pricing and ultimate customer service.”

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Posted 11 months ago

“I received HID the HID light I ordered works great came fast!”

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Posted 11 months ago

UroTuning is rated 4.7 based on 15,514 reviews