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UroTuning Reviews

4.7 Rating 15,847 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,847 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Good shipping times
Helpful Report
Posted 2 years ago
The CAI for my C250 Coupe was exactly what I was looking for. The shipping was fast and the install was even faster. I will definitely be going through urotuning for further purchases.
UroTuning 5 star review on 18th April 2023
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Posted 2 years ago
5th or 6th time ordering from yall, great products, fast shipping!! Aslong as I have a euro car you will have my business!!!
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Posted 2 years ago
Parts came in quick and use them all the time!
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Posted 2 years ago
Absolutely love this website and their products! The old school aesthetics of the logo hits different… cant wait to put it on my car!
UroTuning 5 star review on 18th April 2023
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Posted 2 years ago
Support didn’t respond back, I don’t care about a refund it was only 40 bucks shipped but the product just isn’t good.
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Posted 2 years ago
We apologize for the lack of response from our customer support team. Your experience does not meet our standards, and we deeply regret any inconvenience this may have caused. We understand your frustration and disappointment with the product. Your feedback is crucial to us, as it helps us identify areas where we can improve and ensure a better experience for all our customers. While a refund may not be your primary concern, we want to assure you that we take your feedback seriously. Should you have any further questions or concerns, or if you'd like to share more details about the product's performance, please do not hesitate to reach out to us at Support@urotuning.com. We value your input and are here to assist you. Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to improve our products and services.
Posted 2 years ago
Responsive. Diligent. Helpful.
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Posted 2 years ago
Thank you for all the parts and a timely delivery all my parts work as described in the addition purchased them from . I can not register my car because I do not have a car listed in your list but I thank you the same.
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Posted 2 years ago
Great product 👌
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Posted 2 years ago
Good customer service and fast 💨 delivery 📦 of my orders 👍🏾
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Posted 2 years ago
Fast shipping, very well packaged, excellent transaction!
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Posted 2 years ago
Exactly what I ordered, arrived faster than I expected
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Posted 2 years ago
Part arrived faster than expected
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Posted 2 years ago
Hi guys it’s personal feedback you should be able to respond for the following orders , for example my order has been delivered after 2,5 months good luck …
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Posted 2 years ago
Thank you for sharing your feedback regarding the shipping of your recent order. We understand your concerns, and we apologize for any frustration caused by the perceived delay. After reviewing your order, we found that it was indeed shipped and delivered within the estimated timeframe to the address provided during the ordering process. The tracking number for your shipment was also sent to the email address associated with your order, which should have provided you with real-time updates on the status of the delivery. We apologize if there was any confusion or miscommunication regarding the shipping process. We strive to ensure a smooth and timely delivery experience for all our customers, and we regret that this was not the case in your situation. Should you have any further questions or require assistance, we encourage you to reach out to our customer support team. We are here to address any concerns you may have and provide any additional information you need to ensure your satisfaction. Once again, we apologize for any inconvenience caused by the perceived delay, and we appreciate your understanding. We value your feedback and are committed to continually improving our processes to better serve our customers. Thank you for choosing our services, and we hope to have the opportunity to assist you with any future orders.
Posted 2 years ago
Urotuning is amazing. Always has the newest top products out there. This is the only rubber I have ever purchased. Sadly no baby Gtis for me. But hey now I’m back on the road. Mishimoto Intercooler, radiator, pipes and more!!!
UroTuning 5 star review on 17th April 2023
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Posted 2 years ago
The Bilstein B6 HD rear shock I purchased was exactly what I expected. The shipping from UROTUNING was incredibly fast. and the staff was extremely knowledgeable and able to assist with all of my needs
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Posted 2 years ago
Gave me the wrong part and fucked my engine
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Posted 2 years ago
We appreciate you taking the time to leave your feedback regarding the intake you purchased. We are sorry to hear about the fitment issue you encountered. We understand how frustrating this can be, and we want to ensure that we address your concerns. To provide you with the best possible assistance, we kindly request that you provide us with more detailed information regarding the specific intake and vehicle model. This will allow us to better understand the situation and work towards finding a solution for you. We also want to highlight that our customer support team at Support@urotuning.com is available to assist customers with any product-related issues or concerns. We regret that you did not reach out to us directly, as we would have appreciated the opportunity to resolve the problem promptly. At UroTuning, we take great pride in providing high-quality products and exceptional customer service. We want to assure you that we are committed to resolving this matter to your satisfaction. Our dedicated team is ready to assist you in finding a solution that meets your expectations and ensures a proper fit for your vehicle. Please do not hesitate to contact our customer support team at Support@urotuning.com or provide us with the necessary information so that we can address your concerns promptly. We value your feedback and look forward to the opportunity to assist you further. Thank you for your understanding, and we hope to have the chance to make this right for you.
Posted 2 years ago
Very nicely finished, red matches the tornado red of my Golf R, giving it a nice accent to go with the car color. Easily pops in, stays securely. Solid aluminum rings and have the wheel designations so if you have another set of wheels/tires (like winter set or track set) it is easy to keep them at the correct corner.
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Posted 2 years ago
The crankcase breather looks great under my hood and it works well too . Even though I was sent the wrong part at first Aaron was a big help rectifying that issue and having the manufacturer send me the right part directly so I wouldn't have to wait longer. That's what I call customer service AAA +
UroTuning 5 star review on 17th April 2023 UroTuning 5 star review on 17th April 2023
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Posted 2 years ago
Got everything shipped to me asap very knowledgeable team great product will use them again
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Posted 2 years ago
UroTuning is rated 4.7 based on 15,847 reviews