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UroTuning Reviews

4.7 Rating 15,542 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,542 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Anonymous
Anonymous  // 01/01/2019
Fast shipping. Good quality products. Thanks.
UroTuning 5 star review on 20th March 2023
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Posted 2 years ago
Muy buena tienda todos los productos muy buena calidad
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Posted 2 years ago
Looked great and installed in less than 2 minutes.
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Posted 2 years ago
great experience. Fast shipping on items they had in stock and the direct ship items were fast as well. they also keep you updated on the process of those items. I have spent a lot of money with them buying parts for my VW and BMW.
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Posted 2 years ago
Everything I get is awesome and received it fast
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Posted 2 years ago
Never received it, said my address didn’t exist then never shipped a new one 0/10
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Posted 2 years ago
Hello, Thank you for contacting us! It looks like you purchased the shipping insurance with your order. You will need to fill out a claim with the insurance company with the link provided below. They will then be able to send you a check to cover the cost of the item and the shipping. If you would like to avoid the delays you can place a new order now meanwhile, wait for the insurance company to send the payment for the original lost or damaged package. Or if you would like you can wait for the payment from the insurance company, then you can place a new order for the item(s). Here is the link to fill out the claim. https://help.route.com/hc/en-us/requests/new?ticket_form_id=360001458373
Posted 2 years ago
UroTuning had the parts I was looking for, a good price, and fast delivery.
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Posted 2 years ago
Easy to order. Everything came packaged well, shipping was on time and within the time posted. No issues. Uro is the first place to go when looking for parts!
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Posted 2 years ago
Great shipping and products got here in a timely manner and was cheap.
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Posted 2 years ago
I guess part of my order was direct ship and took an extra week and a half. After speaking with solowerks it seems you guys just need to buy stock in said items. ECS has them in stock....
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Posted 2 years ago
Maxwell, Thank you for taking the time to leave a review. We apologize for the delays with your order. At that time we were currently out of stock of these coilovers. Our site stated these were a direct ship and not in stock at that time. Unfortunately, Google does not always update the listing as fast as we do.
Posted 2 years ago
The experience with uro tuning has been great they have fast and professional customer service and my exhaust was at my door in 5 days of ordering it and it live in Oklahoma and it shipped from there location in florida.
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Posted 2 years ago
Quality is awesome shipping up to Canada was very fast 9/10 it's cheaper to pay the duties and order through these guys then it is to source parts local.
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Posted 2 years ago
Nice people...but, missed the opportunity to provide helpful service which is delivered by groups who know the products. I had to reorder multiple times to obtain the additional parts needed to complete my install. I learned I need to be more aware of everything required to complete my install the next time I order. I will reorder from URO again. However, I will have a better understanding of what is needed to complete my project before I contact anyone.
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Posted 2 years ago
I ordered the Forge Turbo Outlet Hose for my Audi 03 8N TT 225 BEA/BAM. Order processing was fast, however, I received a Forge Coolant Hose Kit for a 1.8T. Item #'s are similar, and BOTH #'s were affixed to the bag for the coolant hose kit. The kit itself was black silicone with clamps and contained approx 20 pieces, all shiny new in condition. The Forge Turbo Outlet Hose is only available in *red, and is a single, short, wide hose with two clamps. Neel in Customer Service was quick to respond with an RMA, and I exchanged and received my correct order within 7 days. Great customer service, and reasonable pricing for my order. Inventory control and order validation need improvement.
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Posted 2 years ago
Thank you for your feedback. We apologize for the initial mix-up with your order but are glad to hear that our customer service, especially Neel, helped you promptly with the exchange process, and you received your correct order within 7 days. Your input about inventory control and order validation is appreciated, and we will work on improving these areas. We value your business and hope to provide you with a smoother shopping experience in the future. If you have further questions or need assistance, please feel free to reach out.
Posted 1 year ago
UroTuning.com FTW! Great prices and fast shipping!
UroTuning 5 star review on 18th March 2023
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Posted 2 years ago
Ordered a few items lately and gotten them fast and as they should be very happy with the customer service
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Posted 2 years ago
Awesome staff getting everything shipped quickly!
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Posted 2 years ago
Urotuning always seems to have the parts I'm looking for for my MK7.5 R. Prices are always competitive and customer service seems to be consistently good.
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Posted 2 years ago
It was a terrible purchase. I bought these for my 2016 camaro 2.0 turbo which your site specifically says they would fit my car. Well when I went to do this install I noticed the 4 point pin connector is grossly larger than the harness leading up to the coil pack. So needless to say, there not worth a penny to me. I would appreciate either the right clips which I can repin or the right coil packs. Thank yo
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Posted 2 years ago
Thank you for reaching out to us regarding the coil packs you purchased from our website. Upon reviewing your order, we regret to inform you that these coil packs were designed specifically for European vehicles and may not be compatible with your Americana vehicle. We do not list Chevy as a brand offered for this coil pack. We understand that this news may be disappointing and we sincerely apologize for any inconvenience this may have caused. We take full responsibility for the error and we want to make it right for you. We would be happy to offer you a full refund for the product or assist you in finding the appropriate coil packs that would be compatible with your Americana vehicle. Please let us know how we can assist you in this matter. Once again, we apologize for any inconvenience and thank you for your understanding.
Posted 2 years ago
Great selection and customer service
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Posted 2 years ago
UroTuning is rated 4.7 based on 15,542 reviews