UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.65

4.7 Rating 16,788 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 16,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 23rd September 2026

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipping, even with the snow storm, and a good price. Once the weather warms up I will install my wheel spacers with the H&R Wheel Bolts I received. Many thanks!”

Helpful Report

Posted 7 months ago

“Easy process and quick shipping.”

Helpful Report

Posted 7 months ago

“Both items shipped quickly and were well priced.”

Helpful Report

Posted 7 months ago

“Took an absurdly long time to receive part. No emblem on product as shown in photo.”

Helpful Report

Posted 7 months ago

“Pleased in how fast shipping was less then a week, love the new sound added after installation, even more pleased with my cts intake and exhaust combo. Only down side of this purchase was part of it was damaged, but customer service has help me with this issue. Other then that always excited to hear it start up!”

Helpful Report

Posted 7 months ago

“Good first experience. I like the packaging and the quality of the part that I purchased.”

Helpful Report

Posted 7 months ago

“UroTuning delivered my parts fast and I couldn't be happier with their quality. They'll be my go to place to shop going forward.”

Helpful Report

Posted 7 months ago

“Excellent company to deal with! They’ve shipped everything I’ve ordered within two days and I usually get it at my place in New England within 2-4.”

Helpful Report

Posted 7 months ago

“Order processing and after sales service mediocre at best. Website stated, "Free delivery for orders over $49". My order was for $3,000+, yet at the end of the ordering process it turned out my order was not eligible. Cha-ching, shipping $95. My order wasn't eligible for the 5% discount promoted to first time customers either. Nice marketing though. Full disclosure. They did honor their $25 off when signing up for text messages. Why did I order anyway? Well, their website stated, "Item in stock, shipping in 3-5 biz days." That's exactly why I placed the order. Turned out delivery took 3 1/2 weeks and even considering one week for the x-mas holidays it's still a far cry from 3-5 days. Adding insult to injury sent an email to their support@ address. Bounced back as "Not in service". Called to check the order status and could only leave VM. Besides automated messages never heard a single beep. Sent another email after some weeks without knowing anything about delivery times asking to waive shipping costs given that I had to reschedule my shop appointments twice by that time. Feedback? You guessed it. Nada. Finally got two shipping notifications via email about a week after the parts had already been delivered. LOL!!!”

Helpful Report

Posted 7 months ago

Marc, We appreciate you taking the time to share your experience, and we’re very sorry for the frustration this caused. I see that your order was placed on Christmas Eve, while the coilovers were showing as in stock with our U.S. supplier. Due to a routing error by our system, the order was mistakenly sent directly to KW in Germany instead of being fulfilled domestically on December 24th. This resulted in the extended delivery time, especially with the holiday closure period, and we take responsibility for that. Regarding communication, I also see that our system did send automated order and status emails throughout the process, including updates once tracking was provided by KW. We’re sorry to hear you experienced an email bounce on your end. From what we can see on our side, there shouldn't be a reason for the email bounce, as our automation emails were sent just fine. The delayed tracking notifications were also due to the manufacturer providing tracking after the shipment had already begun moving. As for shipping and promotions, some exclusions do apply. When selecting the “Free Shipping on $49+*” banner, it links directly to our shipping policy, which outlines exclusions for oversized and manufacturer-direct items. KW coilovers do not carry the free-shipping logo on the product page, as they are excluded from that promotion, as well as certain discounts, unfortunately. We sincerely apologize for the confusion, delays, and lack of clarity along the way. Your feedback is valuable and helps us improve moving forward. We would like to make this right for you, as this is not the experience that we want our customers to have when ordering from us.

Posted 7 months ago

“Great experience so far, bought some wheel spacers for my Tiguan, and fitted perfectly, shipping was fairly fast and price very competitive.”

Helpful Report

Posted 7 months ago

“Product looks and feels legit. Installing once the weather permits.”

Helpful Report

Posted 7 months ago

“Received the item with at apart because a pin fell out during shipment. Have yet to get a replacement even after two interactions (email and phone) with auto to resolve the issue. At this time, I have no intentions of buying from them again. Let’s see if they can actually fix this.”

Helpful Report

Posted 7 months ago

“World of a difference. Woke the car right up.”

UroTuning 5 star review on 4th February 2026

Helpful Report

Posted 7 months ago

“Very easy service and the package came as intended”

Helpful Report

Posted 7 months ago

“love these guys.”

Helpful Report

Posted 7 months ago

“Muy buen material y entrega adecuada”

Helpful Report

Posted 7 months ago

“So happy i chose UroTuning for my first endeavor in buying performance parts great selection fast shipping”

Helpful Report

Posted 7 months ago

“i bought the 3 inch JHM downpipe for my c7.5 2.0t A6 and it sounds great. it isnt catless so i gutted the cat and i totally recommend doing the same. its sounds amazing and im about to tune it to be even better.”

UroTuning 5 star review on 2nd February 2026

Helpful Report

Posted 7 months ago

“Unfortunately the parts that I ordered doesn’t fit to an E 60 and I have no use for it”

Helpful Report

Posted 7 months ago

“Greta customer service. Very responsive.”

Helpful Report

Posted 7 months ago

UroTuning is rated 4.7 based on 16,788 reviews