US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping, LOVE LOVE LOVE my watermelon burst lip oil. You gotta be quick on the drop tho bc they sell out fast. Ciaté should probably make and stock them in greater volume bc they’re so damn popular (for good ass reason).”

Helpful Report

Posted 5 years ago

“Love the products, price, and quality. I will definitely be purchasing much more from Ciate!!! Delivery was pretty quick as well!”

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Posted 5 years ago

“Read about this company's products in a magazine, so looked up its US web page. I sought this company our for its cruelty free products. Ordering was easy, delivery was fast.”

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Posted 5 years ago

“Love Ciate products! The colors are gorgeous”

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Posted 5 years ago

“I love it for the first time. It came out nice.😍”

US Ciate London 5 star review on 2nd April 2021

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Posted 5 years ago

“Hi there. I sent an email regarding a lost package.”

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Posted 5 years ago

“Love these products! I use the watermelon burst hydrating face primer and its accompanying setting powder. They work well, smell light and refreshing (important to me for a face product). Quick delivery, shop pay and the occasional sale price have made purchasing direct from the company my go to way to replenish.”

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Posted 5 years ago

“Love the collection- the sparkly pallet is perfect!”

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Posted 5 years ago

“I loved everything I order! The collections are gorgeous and great quality. I would’ve loved more stuff available in the US”

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Posted 5 years ago

“Wonderful!”

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Posted 5 years ago

“So far I love it no complaints:) goes in lightly and stays all day! Hasn’t caused me any breakouts or problems or irritation to the skin. Love it looks dewy and perfect glow”

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Posted 5 years ago

“Love these products!”

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Posted 5 years ago

“Love the lip gloss!”

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Posted 5 years ago

“I love this brand. Love my setting powder and I’ll be a repeat customer”

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Posted 5 years ago

“Love the glitter flip!!!! Stays put all day and night ❤”

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Posted 5 years ago

“Quick shipping and the product is my favorite”

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Posted 5 years ago

“Arrived quickly ♥shipped with care.”

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Posted 5 years ago

“Love your mascaras. They're the best. Shipping is super fast. I love that too!!”

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Posted 5 years ago

“What prompted my purchases was an affection for the Watermelon Burst setting powder. I had received this in an Ipsy bag in 2020 and was out so I logged on to purchase a replacement. It happened to be on sale, so that was nice! With that purchase, I received a discount code so logged on to look at sale products. I purchased the Extraordinary foundation and Pump Plump. On all of the products, the packaging and aesthetic is beautiful. I liked them all. The foundation feels so nice and looks very natural.”

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Posted 5 years ago

“Love the product I received! It also was delivered so fast. Will definitely keep this product in my everyday routine!”

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Posted 5 years ago

US Ciate London is rated 4.1 based on 3,080 reviews