US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My favorite color lipstick was discontinued and the company suggested another color that is perfect and I received my order within a few days of placing it. Talk about fantastic service!!!”

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Posted 5 years ago

“Not sure you want to hear from me or not. I am very disappointed that as of today, I have not received my order. Back in March I order your blush and never received. Could you please return my money or ship me my blush. Dyanne Trevino, 12331 Abbey Park, San Antonio, TX 78249”

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Posted 5 years ago

“Doesn't have a coconut fragrance before u buy... its part of the welcome package and its very disappointing 😕”

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Posted 5 years ago

“Fast shipping and the confetti highlighter/bronzer is my all time favorite! I just brush on my face and go!”

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Posted 5 years ago

“I put it on my face every day so that's a plus.”

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Posted 5 years ago

“Delivered well and I love the liner!!”

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Posted 5 years ago

“The lippies are pretty but uncomfortable and I am still unable to open the nsil polish bottle. 😞”

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Posted 5 years ago

“I'm so allergic to most make up. Extraordinary Foundation 101N didn't bother me at ALL! Thank you, and it looks great, nice even tone.”

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Posted 5 years ago

“The best nail polish hands down!”

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Posted 5 years ago

“I love every product I have gotten from ciate! They go above and beyond from their products to customer service.”

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Posted 5 years ago

“This is such awesome mascara. The triple shot is fantastic”

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Posted 5 years ago

“I cannot say enough good things about the nail stickers! Did my first mani with them the other day and this is by far the freshest thing I have ever done :) Already plotting my next one.”

US Ciate London 5 star review on 14th April 2021

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Posted 5 years ago

“Love the colors and texture of the lipstick, haven’t tried the other one yet”

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Posted 5 years ago

“I LOVE the highlighter & eyeliner I just purchased & I will be using this website again!”

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Posted 5 years ago

“One of my favorite brands. I love the eyeshadow palettes and nail art stickers. I just ordered 3 packs of nail stickers. They are amazing!!! I have so much fun and they are easy to use. Will place another order!”

US Ciate London 5 star review on 11th April 2021

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Posted 5 years ago

“Jessica Rabbit and Miss Piggy line is absolutely GORGEOUS!!!!!”

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Posted 5 years ago

“Love my products and everything arrived so quickly.”

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Posted 5 years ago

“My package was damaged. The mirror casing was cracked and the blending sponge had a large dented marked across it from the packaging digging into it. Not happy!”

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Posted 5 years ago

“Awesome great job she loves it”

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Posted 5 years ago

“Ciate london have one of my favorite lipsticks- liquid velvet and one of my favorite blushes- melted blush: burnt”

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Posted 5 years ago

US Ciate London is rated 4.1 based on 3,080 reviews