US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the prompt delivery, and great customer service. Will continue to shop with them as they have great quality product exactly as described.”

Helpful Report

Posted 7 years ago

“Products don’t do what they’re supposed to & applying it can be messy.”

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Posted 7 years ago

“Beautiful color and very moisturizing lip color! Will order more colors.”

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Posted 7 years ago

“Super fast shipping, colors are pretty but not as much sparkle as I hoped.”

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Posted 7 years ago

“I bought some glitter flips, these products are very drying on the lips, and when I attempted to put a thin layer of chapstick over top, it seemed like it took away the glitter effect. It's a great concept, but you really need to improve your formula.”

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Posted 7 years ago

“The nail polishes are amazing! Long lasting and the color pay off with one layer is great. I just wish they wouldn't sell out of them so quickly.”

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Posted 7 years ago

“Honestly these were not what i was expecting. There was not the much glitter pay out like advertised and the colors looked much different in person compared to looking at them online. Overall I must say i was dissapointed in what I recieved.”

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Posted 7 years ago

“I never have received my product and was refunded 6.09 shipping cost very disappointing”

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Posted 7 years ago

“I love the glitter flip I had previously tried it in my ipsy subscription so when I seen it was buy one get one free I had to try more love it thanks!!😘”

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Posted 7 years ago

“The colors are not accurate in the pictures.”

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Posted 7 years ago

“Love Ciaté products”

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Posted 7 years ago

“Great customer service and speedy delivery.”

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Posted 7 years ago

“Fast shipping and excellent communication.”

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Posted 7 years ago

“You guys have the best lip product I have tried!! The glitter flips are perfect for long term lip color because they're accurate to apply they go on smoothly in a velvety texture and then dry down to a consistency that is comfortable and doesn't dry out my lips and the pigment stays on my lips for a good amount of time and the sparkle is so fun it makes me feel beautiful and glamorous all day and all night although I do have to re-apply again after eating oily foods but otherwise they stay on longer than any other lip product I have tried and still remain comfortable and flawless!!”

Helpful Report

Posted 7 years ago

“I loved the colors but even with a lip balm, it was very dry. So the color ran and left my lips crack. Not sure what else I can use it with so it won’t leave my lips glossy.”

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Posted 7 years ago

“I love it. The pigment of black is really dark. And lasts me all day with no smudging whatsoever. Even if I sleep in it on accident it still looks the same as the day before.”

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Posted 7 years ago

“Love the stamp liner, but the smudging is very disappointing. How can I make it last and not smudge?”

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Posted 7 years ago

“I ordered 2 glitter flips and I’m very disappointed. They are not like the videos at all!”

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Posted 7 years ago

“The product arrived in great packaging and in fantastic shape.”

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Posted 7 years ago

“This product is EXACTLY whar my sisters expectations were!! THANK YOU #newclient!”

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Posted 7 years ago

US Ciate London is rated 4.1 based on 3,080 reviews