US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for being such an amazing brand!!!!”

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Posted 7 years ago

“I use a makeup everyday and I buy a lot but Ciaté is one of my favorite and I really love it”

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Posted 7 years ago

“First time buying from here and i'm 50/50. The options and colors are vast but i feel there is room for improvement. The formula for the liquid velvet is on point but the glitter flip is drying. I would encourage to try the glitter flip cause it never hurts to have something fun in your bag!”

Helpful Report

Posted 7 years ago

“I did like the coverage of the product and the colors are beautiful. I wish it came with a gloss end because it kind of dried out my lips. Two of the colors were a lot darker than I wished and I was sad to see I could only send back unused and unopened. So I guess getting two for free was a good thing in this situation. I wish the applicator was a little more pointed to help ensure a less sloppy coverage around the lip line. This was a big reason I didn't like forbidden because it goes on so dark you have to put it on perfectly. Overall I like the sparkle very much.”

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Posted 7 years ago

“Beautiful makeup! I love it! Super fast shipping and they keep you in the loop as to when it will get to you.”

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Posted 7 years ago

“I'm so excited to try this but for some reason its been sitting in phoenix(the city I live in) for 3 days at the post office but trust me when I EVENTUALLY get it I will review it..So I couldnt give you a amazing review but I've just been waiting for ever when I paid for the 3 day, you guys did it right just the USPS is being annoying..”

Helpful Report

Posted 7 years ago

“The glittery effect was definitely NOT as VIBRANT as the videos circulating the internet portrayed. The videos are VERY misleading. But the matte-ness of the lipstick/gloss was very satisfying.”

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Posted 7 years ago

“Worst lipstick ever! It doesn’t glitter and it bleeds. I will never purchase again.”

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Posted 7 years ago

“Loving my Glitter Flip lippies in Infamous (my new neutral with pizazz) and Hollywood (red-carpet-worthy red). Can't wait for more light/neutrals to come back.”

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Posted 7 years ago

“Shipping took a while longer than I would hope and the product quality isnt very good.”

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Posted 7 years ago

“My order came super fast and it was just as advertised...no complaints”

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Posted 7 years ago

“Brand is amazing as a whole. Produces consistently pigmented and overall great products.”

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Posted 7 years ago

“Poor peoduct, came dried out, chalkish and has to be discarded - thought it might be tampered. Customer service would not help. Color hiddious looking.”

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Posted 7 years ago

“Quick delivery. Well packaged”

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Posted 7 years ago

“Amazing!!!! I got the sample size in my Ipsy box for February, and HAD to buy the full size one. Highly recommend!!!”

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Posted 7 years ago

“I really love the colors. I like the longevity of the product. I will definitely be purchasing again!”

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Posted 7 years ago

“Love it!”

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Posted 7 years ago

“It is impossible to give a review for an item I never received. Order it last week and still have not heard back from customer service to help me track my package. At this point I would like a refund.”

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Posted 7 years ago

“I had a good experience with US Ciate London. Ordering was simple, and shipping time wasn't long at all. The product was a little brighter than I thought it would be, but its okay. I still like the color.”

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Posted 7 years ago

“The color looks nothing like advertised!”

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Posted 7 years ago

US Ciate London is rated 4.1 based on 3,080 reviews