US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was here very fast and I was updated at every stop. It was an easy and very worth while experience.”

Helpful Report

Posted 7 years ago

“Good lip stain, lasts a long time! Love the metallic color.”

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Posted 7 years ago

“I was amazed on how fast the items were delivered to me. Excellent Customer Service.”

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Posted 7 years ago

“I've tried so many lip products that claim to be long-lasting and moisturizing and they were not either of the two. I bought Storm and Iconic, they pack a lot of color and coverage without having to use a ton of product, they do not dry my lips and the sparkle is amazing!!!!! Very happy with my purchase and planning on getting more.”

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Posted 7 years ago

“Great product, fast delivery.”

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Posted 7 years ago

“I’m so amazed and in love with Glitter Flip!! It’s so beautiful and fun to share with everyone!!”

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Posted 7 years ago

“Everything that I have gotten, is extremely high quality. I received a sample of one of the glitter flip flip, liquid lipsticks, and I was hooked. I immediately went to the Ciate website and bought almost all of them. I also bought other items, as well and I loved them too. I don't think anyone can go wrong with any Ciate product! 😀💅💄”

Helpful Report

Posted 7 years ago

“I have purchased three of the glitter flip liquid lipsticks and the translucent finishing powder. I love of my Ciate products! Great packaging and more importantly, great product. Very pigmented lipsticks. I think the lipstick pictures don't represent how vibrant the products actually are but that hasn't effected how much I love them.”

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Posted 7 years ago

“Love the product I received. Will definitely order again. Arrived very quickly. Thank you”

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Posted 7 years ago

“Shipping was fast and I appreciate the buy 1 get 1 offer and free shipping. It was those reasons I finally took a chance and ordered products to try finally. I live my lip kits. Very cute and did not dry out my lips.”

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Posted 7 years ago

“I ordered some of the glitter liquid lipsticks and they arrived super fast. They had an amazing sale- buy one get one. They arrived super fast and I loved them. I decided I wanted a few more colors and I was able to get them on sale as well! They were shipped out the next day! They are beautiful, comfortable, and long wearing! I’ve been a makeup artist for 17 years and it takes a lot to impress me. I’m a fan!”

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Posted 7 years ago

“Perfect!!! 😊”

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Posted 7 years ago

“The product worked as described. Shipped well too.”

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Posted 7 years ago

“Product is amazing!! The glitter is awesome! Looks and feels great”

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Posted 7 years ago

“Works just as described. Will be ordering more colors”

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Posted 7 years ago

“Still haven’t gotten my order. I have emailed customer service and gotten no response. Two items were canceled and refunded. Total nightmare. Will be filing a claim with PayPal if items do not arrive next week”

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Posted 7 years ago

“Shipping is very fast. I did not have a single problem with this company.”

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Posted 7 years ago

“Not impressed it’s sticky it doesn’t shimmer like you said it would and it rubs off For the cost i wouldn’t buy it again”

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Posted 7 years ago

“Stays on even after I finish my coffee. And the holo is true holo!!!”

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Posted 7 years ago

“I love these glitter flips! They are so pigmented, going on smooth and just a little bit goes a long way. Dries pretty quickly. While they are not super long lasting, they last long enough for a night out. I don’t mind a touch up here and there. The glitter is amazing, and I don’t find it tacky or sticky. I also like that it’s not hard to remove. I hate when I have to scrub to get a color of my lips. These do not do that. It’s still smooth. The colors are so pretty. I would definitely buy more!”

Helpful Report

Posted 7 years ago

US Ciate London is rated 4.1 based on 3,080 reviews