US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im love it”

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Posted 5 years ago

“Great customer service and love the micro blade eyebrow product!”

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Posted 5 years ago

“I always read reviews before purchasing new products and I have to say that these products did not at all live up to their hype.”

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Posted 5 years ago

“I never received my order!”

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Posted 5 years ago

“Everything was great!!”

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Posted 5 years ago

“Mostly good products but my brow pen came dried up”

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Posted 5 years ago

“i never received my order.”

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Posted 5 years ago

“I have loved everything I’ve ordered from Ciate London. Lipstick, setting powder, eyeliner, eyeshadow, lip plumper! Great quality.”

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Posted 5 years ago

“Great selection, beautiful colors, my package arrived earlier than expected.”

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Posted 5 years ago

“I still have not received my order It’s been almost a week and a half it’s very frustrating . I wish I would have purchased from Sephora instead .”

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Posted 5 years ago

“Good quality products”

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Posted 5 years ago

“I love your products! Ordering online for the first time with you was a great experience! Thanks, will continue to order.”

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Posted 5 years ago

“I received my first Ciate product as a sample. That sample was my go to eyeliner for two years. I love the quality of the product, smooth delivery, stays put, never blotchy. The flashy packaging adds to the overall experience and is well deserved.”

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Posted 5 years ago

“Perfect mascara! Makes short lashes look long and better than fake lashes!”

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Posted 5 years ago

“Never got it”

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Posted 5 years ago

“I love their translucent setting powder! But the delivery takes way too long(it's been 12 days showing it is at warehouse getting ready for delivery). I would rather look for a different product that I can find at Ulta or Sephora or buy at a store closer by to me.”

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Posted 5 years ago

“love it :)”

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Posted 5 years ago

“disappointed in the main glitter flip products not looking at all like pictures led me to think, and how dry they are, and messy.”

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Posted 5 years ago

“I ordered a couple of days before Christmas and actually received my mascara earlier than estimated by USPS. WAY TO GO US Ciate London! To get an order EARLY during a pandemic AND at Christmas?!? Wow who does that!”

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Posted 5 years ago

“I've only used their setting powder. Love it.”

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Posted 5 years ago

US Ciate London is rated 4.1 based on 3,080 reviews