US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery!”

Helpful Report

Posted 7 years ago

“I didn’t like it. It dried and cracked on my lips and left glitter everywhere”

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Posted 7 years ago

“I love this setting powder, but mine came half empty which is why I’m putting acceptable.”

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Posted 7 years ago

“The matte-to-glitter lipsticks were just as promoted. Fun and gorgeous on! The sponge applicator is cheap and will probably tear apart soon.”

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Posted 7 years ago

“Wonderful company! Very good customer service!”

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Posted 7 years ago

“I am obsessed with Glitter Flip! Amazing product! So pigmented and beautiful.”

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Posted 7 years ago

“Received my products within a week of ordering. Very happy with my lip color”

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Posted 7 years ago

“I love the glitter flip lipstick. I ordered 4 with the bogo and loved it so much I bought 4 more! I just wish the deep purple and the iconic black were in stock when I placed the second order. Hopefully they r both back In stock soon so I can order them as well”

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Posted 7 years ago

“I just started using these products and with how easy the website is to use and the speed I got my order, I will continue to try new products.”

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Posted 7 years ago

“Great products and awesome shipping time!!”

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Posted 7 years ago

“I am so in love with these eyeliners! The colors are true and they last all day. Shipping was super fast too!”

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Posted 7 years ago

“Love the products, quick shipping also”

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Posted 7 years ago

“The highlighter and lipstick were fabulous. On the other hand the eyeshadow pallet was horrible. As soon I started blending it just disappeared. Very disappointed”

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Posted 7 years ago

“I thought this was going to truly sparkle! I followed directions, applied, waited the 2 minutes (but it was still tacky feeling) so waited a little more, then popped my lips together for a whole bunch of nothing!! Truly a dud, wasted my money on this beauty fad :(”

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Posted 7 years ago

“The website is super easy to use. The shipping was great. Everything was just exactly as it should be.”

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Posted 7 years ago

“Received broken and dried products and no one will respond to me or my pictures I need replacements or a refund so disappointed😕”

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Posted 7 years ago

“I love Ciaté!! And right now I’m loving the Jessica Rabbjt Collection!!”

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Posted 7 years ago

“I love, love, love these! The coverage is great and the glitter is beautiful. Yes, it can be drying to the lips but what matte lipstick doesn’t?”

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Posted 7 years ago

“So in love with my jessica rabbit collection i loved her since i was a little girl so to come out with a collection is awesome.”

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Posted 7 years ago

“Love Jessica Rabbit”

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Posted 7 years ago

US Ciate London is rated 4.1 based on 3,080 reviews