US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my products, love the customer service and fast shipping!”

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Posted 6 years ago

“Love the quality of makeup.... Love it ❤️”

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Posted 6 years ago

“easy to order and package arrived promptly”

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Posted 6 years ago

“This is the most AMAZINGLY STUNNING, eyeshadow pallet, and lipstick, EVER❤️”

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Posted 6 years ago

“Hi my name is actually Tori. And ciate is an absolute must have when it comes to makeup. It changed everything for me with makeup, I originally got my first product of ciate threw BoxyCharm and I'm hooked. I'm obviously going to buy more. Setting powder is a 10/10 for me and same with the velvet matte lipstick. I went out had a good time with some friends wore the nude velvet matte all night woke up and it still was perfect. And the setting powder omg don't get me started. I'm always telling my friends about ciate and afew have tried a couple products and their so happy they introduced them to their makeup routine. And also follow ciate London on insta they always have giveaways which is AMAZING, their an amazing brand truly are. Varndell_Victoria”

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Posted 6 years ago

“Crappy products”

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Posted 6 years ago

“Very pretty colors and the glitter is amazing!!! Fast delivery ......”

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Posted 6 years ago

“I love the color surreal is my favorite lasts me all day”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“The colors are wayyyy to bright and almost exactly the same. I will never use them.”

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Posted 6 years ago

“Hi, I love Ciate products. I recently bought glitter Flipp in shade crush and I noticed different formula from other shades. This is sticky and not quite pleasant. Rest are awesome”

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Posted 6 years ago

“Love love love this brand! Got the glitter storm shadow palette and couldn’t be any happier. Fast shipping and everything arrived in one piece. :) Also amazing how they have the option to get emailed when an item is back in stock.”

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Posted 6 years ago

“WORST PRODUCT EVER”

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Posted 6 years ago

“quick shipping!”

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Posted 6 years ago

“GOT THE MERCAHNDISE FAST BUT THE COLOR IS NOT WHAT I EXPECTED I ORDERED A COLOR ON LINE THAT SHOULD HAVE BEEN MORE GOLD AND GLITTERY THE COLOR IS MORE MAUVE AND NO SPARKLE AT ALL, NOT HAPPY WITH PURCHASE”

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Posted 6 years ago

“Love the specil colors that Ciate has”

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Posted 6 years ago

“No sparkle and color isn’t exactly s I pictured from the photo”

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Posted 6 years ago

“I like everything from the beginning to the end. I'm very appreciate your support team. And your products are some kind of opening of this year for me. Thanks a lot”

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Posted 6 years ago

“Beautiful products well crafted! Love!”

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Posted 6 years ago

“Waste of money. They barely flip and most if the colors were not as they appeared.”

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Posted 6 years ago

US Ciate London is rated 4.1 based on 3,080 reviews