US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ciate is a wonderful makeup brand that I just came across in 2019 due to them bring back the Jessica Rabbit collab line. It's fabulous; great products at reasonable prices. Y'all have found a repeat customer in me.”

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Posted 6 years ago

“Loved my products and they shipped so quickly!”

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Posted 6 years ago

“love these fun colors”

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Posted 6 years ago

“I'm very satisfied with my purchase.”

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Posted 6 years ago

“Best mascara!”

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Posted 6 years ago

“Nail polish is the BOMB! I love it and hope you carry it forever! So many compliments!! As far as the lipstick, I bought the one that was supposed to sparkle when you put your lips together...horrible! It sticks to your teeth the color looks nothing like the picture! Waste of money. But I did try the regular sparkling lipstick and it’s so much better! Again, it has a coating of glitter on it but does not do what the picture says it does. It’s a nice color, so I will use it. But definitely not the glitter and sparkles you have in your pictures. So I’m giving the nail polish the 5!!! Both Lipstick 💄 was disappointing but one I can work with!!! Sorry but I wanted to love the lipstick!!!!!! 😔”

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Posted 6 years ago

“I love these products. They are great for lips 👍”

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Posted 6 years ago

“I loved everything I got from you guys but the only thing is , is I suggest you guys fix your website, I clicked infamous glitter flip shade and it said added to cart and I was super excited, I didn’t realize sooner what it actually added was “trouble” coral shade so yeah that’s the only thing , other then please restock it !”

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Posted 6 years ago

“Super fast shipping a wonderful high quality products”

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Posted 6 years ago

“I love the glitter flip lip stick and it shipped quickly!”

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Posted 6 years ago

“My experience with Ciaté is amazing! Fast and secured delivery!”

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Posted 6 years ago

“I love these lipsticks, the Glitter Flip ones are great too!I definitely will buy from them again.”

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Posted 6 years ago

“I love how fast arrived, and I love the quality of their products.”

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Posted 6 years ago

“I love my glitter Flip lipsticks! I have 5 of them now. I don't have to wait forever to get them either! (Usually 10 days or so).”

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Posted 6 years ago

“I simply LOVE the glitter lipsticks that you apply, let dry and pucker. Run don’t walk to your order all of them in line..... they are a Dane changer in the lipstick arena ❤️❤️❤️”

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Posted 6 years ago

“The PRODUCT is fantastic, but the wand is lacking in quality, or I need a new wand.”

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Posted 6 years ago

“I really thought the flip lipsticks would be different! Really wasn’t what I expected from what you show online! Not overly happy! Shipping was fast!”

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Posted 6 years ago

“Overall I have been pleased with my purchases from this brand. I have a few different kinds of products from lips to face powders and I seem to like them all. Still playing with them to see if I like them better than my other products but I am pleasantly pleased.”

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Posted 6 years ago

“I feel like the colors I received were not as pictured in the add. Also the lipstick is not as sparkly as I thought it would be, it does stay on for a long time. Although I woke up with pink lips when I ordered a beige color.”

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Posted 6 years ago

“I think it'd be nice if I received the product before I review it.”

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Posted 6 years ago

US Ciate London is rated 4.1 based on 3,080 reviews