US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the watermelon setting spray! I get so many compliments when I use it!!”

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Posted 5 years ago

“As far as products, i love them more than i expected to! The colors and quality are phenomenal! My NO FILT-HER was broken. When i opened the compact it all fell out in my lap but i emailed the customer service department and they’re looking into it. I also messaged Christine and she assured me it will be handled! Otherwise completely SATISFIED and in love! ♥️”

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Posted 5 years ago

“Fast shipping and great sales.”

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Posted 5 years ago

“It’s not too bad! I wanted something that would stay on for longer hours And a plump looks .”

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Posted 5 years ago

“Love the color changing lip colors from the CQ collection! Easy to use, stains lips, transfer resistant, and durable!”

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Posted 5 years ago

“Most of my make up was ok. 1 of my glitter flip is not what the picture described.”

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Posted 5 years ago

“Product arrived faster than I thought and in good condition.”

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Posted 5 years ago

“Easy to order and super fast shipping!”

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Posted 5 years ago

“I miss the old Oil Slick color and checked this out, as it seemed similar. Coverage not as good as the old paint pots and seems to chip easier. I miss the old Ciate paint pots.”

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Posted 5 years ago

“Amazing quality!”

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Posted 5 years ago

“Love them!!!”

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Posted 5 years ago

“i LOVE your lipgloss. Thank you so much.”

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Posted 5 years ago

“Love their products. Especially the Glitter Flip lipsticks!”

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Posted 5 years ago

“Lovely products, like the packaging and innovation.”

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Posted 5 years ago

“I mistakenly ordered the wrong color but it would have been a wonderful gesture if ciate sent me a return slip with postage.”

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Posted 5 years ago

“Great company. Easy website and fast shipping.”

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Posted 5 years ago

“I still have not received what I ordered.”

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Posted 5 years ago

“New lover of the brand! Loved everything I purchased! Thank you!”

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Posted 5 years ago

“I ordered a Mini Mani Advent Calendar from Sephora and one of the paint pots had a damaged, unusable brush. I contacted Ciate Customer Service and they immediately sent me a replacement brush free of charge. Very happy with the response time and help I received. Thanks!!”

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Posted 5 years ago

“Great value, great products. Will definitely purchase again from this company.”

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Posted 5 years ago

US Ciate London is rated 4.1 based on 3,080 reviews