US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This product is EXACTLY whar my sisters expectations were!! THANK YOU #newclient!”

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Posted 7 years ago

“Received my lipsticks quickly!”

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Posted 7 years ago

“I really like the brand.”

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Posted 7 years ago

“Love the color, however, the glitter does not pop as much as advertised.”

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Posted 7 years ago

“It’s a real company! I got my flips very quickly!”

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Posted 7 years ago

“Ciate has always been a brand that I love. They are quick with shipping and the product is always high quality.”

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Posted 7 years ago

“This Lipstick is sooooo magical! I love it! The lipstick does not mess up with kisses! It does wipe off easy if touched with hands, I smeared it on accident. It has the perfect glitter ratio. I feel like I can conquor the world when I wear it. The color selection is fabulous and I already have my sister obsessed with it too! Will be buying it again!”

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Posted 7 years ago

“A bit drying..”

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Posted 7 years ago

“Great Brand. My order came fast, and the price was great. I really appreciate the Buy one get one Free. It really made it affordable for me. Thank you!”

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Posted 7 years ago

“I love the glitter flip and the bogo free deal. I think the colors online are deceiving. I ordered Candy and thought it was closer to a nude baby pink based on the picture but on me it has a purple tint and not really a good shade for me. I am glad I purchased two different shades and the other color I like. I wish the pictures online were a better representation of the true colors.”

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Posted 7 years ago

“Quite a swift processing. I love that I got my lipsticks in no time.”

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Posted 7 years ago

“Very fast shipping. I enjoyed the glitter flips in light colors and in the past enjoyed the nail line.”

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Posted 7 years ago

“I love the colors of the lipstick and they wear for a long time. I did notice the lipstick wand is a little odd shaped and makes it hard to apply lipstick and the glitter falls on my face but I love it still.”

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Posted 7 years ago

“Love the products and service and shipping time was great as well!”

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Posted 7 years ago

“I loved the product!!! Perfect shade perfect amounts of giltter! The only problem was that It cracked and dried my lips a lot faster.”

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Posted 7 years ago

“Happy they’re vegan and Cruelty-Free”

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Posted 7 years ago

“My experience with US Crate London was effortless and efficient. Ordering online took no time at all. The product was delivered on-time and secure.”

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Posted 7 years ago

“I love the colors that I purchased. I have unfortunately come to realize that as a woman in her 40's the darker colors aren't such a good choice for me any longer”

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Posted 7 years ago

“Lots of great reviews online”

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Posted 7 years ago

“Very fast delivery! Great products”

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Posted 7 years ago

US Ciate London is rated 4.1 based on 3,080 reviews