US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,079 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was fast, and the products are wonderful.”

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Posted 6 years ago

“They have fast shipping and I’m very happy with all 6 products I’ve received from them”

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Posted 6 years ago

“Great, swift service--my order arrived within a few days! And THANK YOU for bringing back your Wonderwand Mascara!!! It's literally the best mascara I've ever tried (and I've tried A LOT) and I honestly don't know how I'd ever find another comparable mascara if Wonderwand ever got discontinued. Thank you for keeping it, it's a FANTASTIC product!!!!!”

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Posted 6 years ago

“Ciate makes great makeup. The shipping was on time and my Glitter Flips are perfect.”

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Posted 6 years ago

“Completely in love with my glitter flip!!! I was not expecting it to be so beautiful. The color stays on for a long time and the glitter is fabulous.”

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Posted 6 years ago

“Not only did I receive my package quickly, but I’m absolutely loving the lipsticks. Thanks for being great! @jennycruzjimenez”

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Posted 6 years ago

“My order came really fast and the gel-kohl eyeliner is the best I have ever found!”

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Posted 6 years ago

“Love the glitter pop. True to its word 🌟”

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Posted 6 years ago

“Shipping took longer than it said but, worth the wait!”

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Posted 6 years ago

“Thank you for the e-mail to let me know that what I wanted was back in stock..It was very easy to order and it shipped to me very quickly..Great experience with Ciate!”

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Posted 6 years ago

“Great product. Works as advertised, smells great and looks amazing!”

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Posted 6 years ago

“My product arrived SO fast, I was a little shocked!! The product is beautiful! Ive been wanting these for so long and finally gave in and I am SO glad I found this company! It works like magic and I already am in love with this formula. My lips look amazing!!”

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Posted 6 years ago

“The product was here very fast and I was updated at every stop. It was an easy and very worth while experience.”

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Posted 6 years ago

“Good lip stain, lasts a long time! Love the metallic color.”

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Posted 6 years ago

“I was amazed on how fast the items were delivered to me. Excellent Customer Service.”

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Posted 6 years ago

“I've tried so many lip products that claim to be long-lasting and moisturizing and they were not either of the two. I bought Storm and Iconic, they pack a lot of color and coverage without having to use a ton of product, they do not dry my lips and the sparkle is amazing!!!!! Very happy with my purchase and planning on getting more.”

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Posted 6 years ago

“Great product, fast delivery.”

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Posted 6 years ago

“I’m so amazed and in love with Glitter Flip!! It’s so beautiful and fun to share with everyone!!”

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Posted 6 years ago

“Everything that I have gotten, is extremely high quality. I received a sample of one of the glitter flip flip, liquid lipsticks, and I was hooked. I immediately went to the Ciate website and bought almost all of them. I also bought other items, as well and I loved them too. I don't think anyone can go wrong with any Ciate product! 😀💅💄”

Helpful Report

Posted 6 years ago

“I have purchased three of the glitter flip liquid lipsticks and the translucent finishing powder. I love of my Ciate products! Great packaging and more importantly, great product. Very pigmented lipsticks. I think the lipstick pictures don't represent how vibrant the products actually are but that hasn't effected how much I love them.”

Helpful Report

Posted 6 years ago

US Ciate London is rated 4.1 based on 3,079 reviews