US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,079 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Ellie.Read@ciatelondon.com

Write Your review

Tell us how US Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So in love with my jessica rabbit collection i loved her since i was a little girl so to come out with a collection is awesome.”

Helpful Report

Posted 6 years ago

“Great delivery service. Most places I order fro take forever to get to me, but Ciaté is very good and quick getting orders out.”

Helpful Report

Posted 6 years ago

“Had issues orginally but they were fast at shipping replacement to me”

Helpful Report

Posted 6 years ago

“My experience was excellent. I recieved a couple broken items and they were replaced with brand new ones at no charge. I will be shopping here again!”

Helpful Report

Posted 6 years ago

“I love shopping at Ciate, they have great service and fast shipping! The Jessica Rabbit Collection is a dream come true. Thank you so much for a wonderful product.”

Helpful Report

Posted 6 years ago

“Very beautiful packaging and gorgeous colors. They definitely stay in place and don't smear. I love the little pop of glitter. They're perfect!!! Thank you!”

Helpful Report

Posted 6 years ago

“I absolutely love these lipsticks, I forget at times I have it on. I was nervous about trying lipstick from a company I had not of heard from but I am impressed, It is long lasting even after eating. The lipstick doesn't leave your lips dry and dehydrated looking. I can't wait to try more colors.”

Helpful Report

Posted 6 years ago

“very cool and unique products”

Helpful Report

Posted 6 years ago

“Fast shipping.”

Helpful Report

Posted 6 years ago

“Very good customer service, website is easy to use.”

Helpful Report

Posted 6 years ago

“Wonderful! Thank you! I love this eyeliner!!”

Helpful Report

Posted 6 years ago

“Very fast shipping”

Helpful Report

Posted 6 years ago

“it’s was great experience shopping with Ciaté London thanks”

Helpful Report

Posted 6 years ago

“Great lipstick! Loved the way the sparkles popped! The best part was it didn’t take that long to arrive to me.”

Helpful Report

Posted 6 years ago

“I love all 3 products I ordered. The eyeshadow colors are so vibrant!”

Helpful Report

Posted 6 years ago

“Absolutely love the lip gloss!”

Helpful Report

Posted 6 years ago

“The colors are so vibrant and true. The glitter is so much fun. It covers wonderfully in one coat and lasts for hours. The customer service is also remarkable. I tried many glitter glosses and lipsticks in the past, I am glad to have found the real thing!”

Helpful Report

Posted 6 years ago

“Love love love!!!!”

Helpful Report

Posted 6 years ago

“Perfect for the cat eye challenged like myself. Only thing that would make it better is if it came in more than one color.”

Helpful Report

Posted 6 years ago

“Totally in love with the Jessica Rabbit and customer service!”

Helpful Report

Posted 6 years ago

US Ciate London is rated 4.1 based on 3,079 reviews