US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,079 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RECEIVED PRODUCT FAST IN THE MAIL. HOWEVER WAS NOT HAPPY WITH PRODUCTS.”

Helpful Report

Posted 6 years ago

“Beautiful saturated nail colors. Very fast delivery. My favorite nail polish ❤”

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Posted 6 years ago

“I love the product my only complaint is the cost is on the higher end and with that I would appreciate if the bottles were full so I can feel like I got my money's worth. Also I got storm and it was difficult to wash off. I love the shade though.”

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Posted 6 years ago

“Wow!!!! This is one of the most BEAUTIFUL lipsticks I've ever used. Not only is it creamy and highly pigmented, but the sparkles in it is OUT OF THIS WORLD!!! Literally. This should be called the Galactic Glitter Storm Lipstick because it has some serious star quality. Now I want every color!!!”

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Posted 6 years ago

“They sent my order so fast I ordered on Sunday night and got it Wednesday that is so fast and they prices were great.”

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Posted 6 years ago

“I bought the glitter flip liquid lipsticks and was highly impressed! Very pigmented and the glitter pop is amazing! I absolutely love it and I definitely recommend it 😍😍😍”

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Posted 6 years ago

“Did not sparkle like it said after repeated attempts Disappointed”

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Posted 6 years ago

“Easy to order on website. Fast delivery and I got a surprise. A high light powder!”

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Posted 6 years ago

“Love your products! Delivery was so quick!!”

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Posted 6 years ago

“I’m really disappointed in the quality over all of my products, I ordered the glitter flip in Candy it was nothing like the picture it was so much darker and unattractive to me the glitter was very hard to see also again not like the photo at all! I also ordered the wonderwand mascara it was even worse it flakes off leaving black pieces under my eyes, it didn’t look any different to me then normal mascara only very cheap quality I sadly will never order from this company again it was a waste of a good bit of money, I only wish I could return the items because I’m just going to throw them out.”

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Posted 6 years ago

“I love all 3 of my lipsticks! Complements after complements...”

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Posted 6 years ago

“Lived it! Received quick! Will order more and again! Muah🤩❤👄💋love you Ciate!”

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Posted 6 years ago

“The end of the applicator was non-existant. The product was dry and felt like cracked paint once applied. The colors were completely off base. Epic fail. Beyond disappointed ~ when I reached out I was offered 20% off my next purchase?? 🤬🤬🤬🤬👎👎👎”

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Posted 6 years ago

“Great coverage, beautiful colors and stays as stated. Wow! A product that produces as stated, go technology. Happy lady over here.”

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Posted 6 years ago

“Glitter Flips are amazing!!!!!”

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Posted 6 years ago

“Love Wonderwand mascara!”

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Posted 6 years ago

“The product in general is great! I referred to the transformation as witch craft cause it just blows my mind it works! The colors are a tad different than pictured but all in all, I love this product!”

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Posted 6 years ago

“Fantastic company!!! I will definitely be buying from them again! My favorite products are the Glitter Flip lipsticks!”

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Posted 6 years ago

“Not as glittery as I expected from the picture, very drying on the lips. The Dark Purple has a very good color, but the glitter is not as defined and my lips looked like I was dehydrated. Its okay as long as you do not eat or drink.”

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Posted 6 years ago

“This lipstick is amazing, not only does it sparkle but it’s super long wear and application is smooth!”

Helpful Report

Posted 6 years ago

US Ciate London is rated 4.1 based on 3,079 reviews