US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient, fast delivery, great products.”

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Posted 8 years ago

“Love all the products they offer. Descriptions are accurate. Absolutely recommend any product you are selling.”

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Posted 8 years ago

“Super fast shipping!!!”

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Posted 8 years ago

“Ciate is a fantastic brand!”

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Posted 8 years ago

“I ORDERED THE MASCARA AND THEY SEND ME A EYELINER. WTH!”

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Posted 8 years ago

“Shipping was fast and easy to order.”

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Posted 8 years ago

“Friend is happy with everything she got.”

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Posted 8 years ago

“So happy with my highlighter! The shipping was lightning fast, I think it was in my mailbox within two days. Very happy with my purchase.”

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Posted 8 years ago

“Fast shipping. Nice”

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Posted 8 years ago

“Easy to use site and they're products are amazing!”

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Posted 8 years ago

“Delivery was very fast this time. The last time I ordered it took forever. Love my eyeliner it is the best”

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Posted 8 years ago

“I just got the nail polish . It is amazing , sparkly .”

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Posted 8 years ago

“Absolutely amazing product!”

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Posted 8 years ago

“I just love this lipstick. In every color. I’m old but you’re never too old for glitter.”

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Posted 8 years ago

“Delivery was fast.”

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Posted 8 years ago

“I love my liquid velvet in Diva. It's a gorgeous color and last all day. My order came quickly and right to my door!”

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Posted 8 years ago

“I love the wonderwand mascara formula. It doesn't clump or flake and it lasts all day! I love love love it!”

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Posted 8 years ago

“I ordered navy blue, midnight blue and was sent triple black”

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Posted 8 years ago

“I first tried the wet eye liner through my Ipsy subscription and loved it. Unfortunately, when I ordered it through your web sight and tried it, the product was not like how it was when I first tried it. It was dry and hard on the tip. Wished it was like the first one I tried.”

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Posted 8 years ago

“My first experience with Ciate London was through my ipsy bag, and I loved that eyeliner enough to buy one from Ciate directly. But I got maybe one use out of the one I bought before it essentially dried out.”

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Posted 8 years ago

US Ciate London is rated 4.1 based on 3,080 reviews