USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“The order came the teeshirt had all black marks on them the bag they were in were dusty and dirty i paid 4.99 deliever and had to return them to a store”

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Posted 5 years ago

“I ordered on the 6th of August, and I have received absolutely nothing. Customer service has been poor, with no reply to my query through the form on your website or twitter. There is no way to contact you.”

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Posted 5 years ago

“Still awaiting on items . .”

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Posted 5 years ago

“Absolutely Appalling, I placed the order and used a credit note towards the payment, the payment was taken from both the credit note and also my bank account, the order never went through and the credit note has not had the money put back on, and also the part payment from my bank has not been refunded. I have phoned customer services on various occasions and they have STILL NOT refunded the amount. Therefore I now cannot purchase what I initially ordered. VERY DISAPPOINTED.”

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Posted 5 years ago

“Was a present for my son”

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Posted 5 years ago

“Great quick servic”

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Posted 5 years ago

“I must say, USC used to be really good, but I'm astounded of how bad it was this time. First, all the sizes were smaller than anticipated (I am XXL). The wrapping was really poor, as if someone just threw clothes in a bag. What's worse though is that in 2020, you have to pay for postage, AND for return! I tried to take them to a USC shop, but they refused to take them back, offering only a store credit if I did leave it in the store. Who does that in 2020? USC please take lessons from your competitors and treat your customers as you should! I won't be buying from USC any time soon.”

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Posted 5 years ago

“I am satisfied with most items but in my last order I had no return paper and had an item to return due size was not good”

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Posted 5 years ago

“If you want your stuff to come rolled up in a ball then perfect for you. After a wash and iron they were fine. I wont ever use the website again”

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Posted 5 years ago

“Spent roughly £110 online and to be collected in store. When the 2 pairs of shoes arrived they were both the wrong sizes. The size stated on the shoe boxes did not match the size of the shoes inside. When I asked in store to exchange them for the correct sizing the lady told me I would have to pay an extra £22 because it was "only an online offer" and that I would have to reorder them as they didn't have that size in store. So I sent them back, received a credit note and had to buy again online. Very, very disappointing as they were for my sisters birthday yesterday.”

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Posted 5 years ago

“Good service, easy to use on line ordering. Delivery was straight forward with email tracking info of my items. Product is good quality at competitive prices.”

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Posted 5 years ago

“It was the right price value for money”

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Posted 5 years ago

“Great shop”

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Posted 5 years ago

“I am very happy with the USC,nice clothes and nice prices, very kind staff and very helpful.But today I had a weird situation in the T-wells shop. So I bought on offer a T-shirt online but it wasn't the correct size for me , I went to the shop to change it for the correct size but they said to me that I need to pay the full price for the T-shirt .It was a bit weird because I just ask to change the size and nothing else.I don't know maybe I am wrong but I don't feel that was very fair . Thanks.”

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Posted 5 years ago

“In usc we trust”

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Posted 5 years ago

“Clothes are fab always afmrrive on time 👌”

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Posted 5 years ago

“Not happy as I’d bought 2 emporio Armani T-shirt’s for my sons bday placed the order got an email to say one was out of stock although it was in stock when I placed the order so I didn’t get the 2 T-shirt’s I ordered only one!!! Not happy as I didn’t get the 2 for £25 I paid £20 for 1”

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Posted 5 years ago

“Quick delivery and good value for money! Be back soon!”

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Posted 5 years ago

“Delivery was right on time. Very satisfied with the product”

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Posted 5 years ago

“Loads of clothes to look at and choose. Easy navigating through checkout as well and delivery was very quick too. What more can I say🙂”

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Posted 5 years ago

USC is rated 3.6 based on 37,512 reviews