USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Everything was fine!”

Helpful Report

Posted 5 years ago

“Still waiting for my missing items, very long process.”

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Posted 5 years ago

“Quick delivery and great products”

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Posted 5 years ago

“Purchased 2 Lacoste shirts when they arrived one shirt was screwed up in a ball buttons undone not what you would expect for a expensive shirt unfortunately Abbie from customer service was not helpful stating it doesn’t make the shirt faulty which I wasn’t implying. On that note I returned both shirts won’t be buying from USC again.”

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Posted 5 years ago

“Where my orders I payed next delivery and it still haven’t come it’s about 8-9 days late?”

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Posted 5 years ago

“Great service, fast dispatch.”

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Posted 5 years ago

“I bought 2xl tshirts, I got one that was a small and one that was a large and one a complete different colour to what i ordered, all though the receipt in the package stated what i had ordered and sizes..... had to return them to a local store. Seems like the person who sorted my order needed to go back to school and learn how to read properly”

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Posted 5 years ago

“Poor quality ( very thin cheap material) and sizing is all wrong on the ea7 tshirts and lacoste had to return them.”

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Posted 5 years ago

“quick delivery”

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Posted 5 years ago

“Very quick delivery.”

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Posted 5 years ago

“Really disappointed and will not be buying again. I have tried contacting customer service several times to go through the automated system and then left waiting for a real person to deal with my complaint. The item that was out of stock has not been refunded. The next day delivery took two days. It would have been really easy to clear this up and yet I can’t get hold of anyone. Very disappointing.”

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Posted 5 years ago

“The website was fine but one item was sent in the wrong size and one had a mark on it when we took it out the bag”

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Posted 5 years ago

“The huge package I ordered, ended up getting charged by DHL twice than expected, and shoes I ordered didn't fit the size (shame there's no 40 sizes commonly available on USC) so i'll be returning it (which was the main piece of interest in my big order) Other than that USC's great.”

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Posted 5 years ago

“Took 5 days before order was even dispatched. No free delivery or returns despite spending a significant sum of money on 3 pairs of jeans. Not impressed.”

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Posted 5 years ago

“Good prices great service”

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Posted 5 years ago

“The order came the teeshirt had all black marks on them the bag they were in were dusty and dirty i paid 4.99 deliever and had to return them to a store”

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Posted 5 years ago

“I ordered on the 6th of August, and I have received absolutely nothing. Customer service has been poor, with no reply to my query through the form on your website or twitter. There is no way to contact you.”

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Posted 5 years ago

“Still awaiting on items . .”

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Posted 5 years ago

“Absolutely Appalling, I placed the order and used a credit note towards the payment, the payment was taken from both the credit note and also my bank account, the order never went through and the credit note has not had the money put back on, and also the part payment from my bank has not been refunded. I have phoned customer services on various occasions and they have STILL NOT refunded the amount. Therefore I now cannot purchase what I initially ordered. VERY DISAPPOINTED.”

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Posted 5 years ago

“Was a present for my son”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews