USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The polo I purchased as a gift is good. However. The way it was packaged for the price tag is unacceptable. It was screwed and thrown into the garment without any attempt at folding. Would only shop again if standards improve.”

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Posted 5 years ago

“Quick excellent service”

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Posted 5 years ago

“Love the clothes”

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Posted 5 years ago

“great products at great prices, thanks USC”

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Posted 5 years ago

“Great designer products fantastic prices and the sales are unbeatable... Delivery is quick and usually arrives before the date stipulated.. Brilliant business guys”

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Posted 5 years ago

“Item arrived with security tags still on. 2 emails and nothing. Another item missing from parcel - oops was out of stock email......not very impressed”

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Posted 5 years ago

“Good store to shop in”

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Posted 5 years ago

“Schnelle Lieferung, guter Service”

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Posted 5 years ago

“Got to go to the shop as a tag was left on a top that was a birthday present most upset”

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Posted 5 years ago

“EASY TO REVIEW THE WEBSITE. EVERY UNDERSTANDING. GOOD PRICES. MORE COULD MAKE PROMOTIONS WITH -20%. THE LAST SHIPMENT HAS BEEN DELAYED AND DPD HAS ALREADY DELIVERED 2 TIMES AND HAS NOT RECEIVED ONE PACKAGE OF 7 FOOTWEAR. HAVE NEVER BEEN BEFORE.”

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Posted 5 years ago

“Easy to order. Quick delivery. Perfect goods. I would definitely shop with USC again”

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Posted 5 years ago

“Love the online shop at USC. Clear and easy to use. Unfortunately because you have to pay to return clothes I won't shop again. Being 6ft4 means about half the stuff fits so being hit with a 15-20 pound charge to return clothes is not great.”

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Posted 5 years ago

“Jeans were easy enough to order,received them within a few days,fit great. Will definitely order stuff again. Thanks USC.”

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Posted 5 years ago

“USC charge for delivery which takes over a eights days to arrive, then do not accept refunds from the same USC store I am collecting the items from. I now have to pay to send the items back to you and wait for over ten days to be refunded. SHOCKING. I will never purchase a click and collect from USC and I will do my best not to buy from the store.”

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Posted 5 years ago

“great quick delivery.”

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Posted 5 years ago

“Good fast service,shocking P+P at £4.99,even if you want to collect at your nearest store,same price.”

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Posted 5 years ago

“Been looking for ages too get the right boots, just happened too browse usc and there they were. Easy too order great quality. Super happy.”

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Posted 5 years ago

“Delivery was terrible twice the courier said there was no one in the house which was a total lie at the 3rd time of trying they left it at the door even though I had said leave with a neighbour absolutely terrible courier company think u need to change them they are shockkng”

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Posted 5 years ago

“Great fast delivery even came earlier than expected product Was excellent”

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Posted 5 years ago

“It’s a week now since you were supposed to deliver my package and it’s not here. I’ve had no response from your customers services. Hermes sent me a text indicating they would deliver between 7 pm and 9 pm. Then they turned up at 1pm and wondered why I was not in. They don’t appear to have been back and there’s no way of contacting them either”

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Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews