USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Good service and high apparel quality 100% I will order here again!”

Helpful Report

Posted 5 years ago

“The website /checkout was easy to use and range of products are great. However 3 of my 5 products were not quite as I hoped (predominantly quality), so although the total price was good at first thought, I’ve ended up with 2 products for the price of 5 as I can’t see myself using/wearing the other 3.”

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Posted 5 years ago

“I bought some mens boots - i am size 9 so ordered the same - these boots are a 8 maximum. My only option now is to pay to return them.”

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Posted 5 years ago

“Easy to use, can pick what brands you like so you can limit search, this is one of the better on line sites”

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Posted 5 years ago

“Good brands, good prices and quick delivery...”

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Posted 5 years ago

“Brilliant site and quick delivery”

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Posted 5 years ago

“Not happy at all I have not got My order and also I have emailed on Monday and Thursday and had no reply at all from usc or Sports direct”

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Posted 5 years ago

“Have used USC several times now without any problems whatsoever Website is easy to use, great range of brands at prices cheapest on internet Delivery has always been fast and a recent return has been dealt with swiftly All together great customer service A couple of negatives, too many emails and dont keep reminding me i have left goods in my basket its very annoying!”

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Posted 5 years ago

“Reasonble price and great quality!”

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Posted 5 years ago

“Dreadful. Never received the products. Told there was issue delivering items after being told they were on the way. Then told they would be delivered next day but they never were. Just got money returned. Makes no sense...basically I loaned USC money for a few days. Absolutely ridiculous have not had a proper reason for why they couldn't be delivered so never shopping here again.”

Helpful Report

Posted 5 years ago

“Was sent a coat wrong size and was refused delivery refund. Asked to make. A complaint and they referred me to make a complaint on website. I said I'd wait to speak to someone on phone. After the person on phone went away to speak to manager they finally agreed to refund delivery. I've sent wrong sized coat off last week and still hasn't been sorted / received by usc. Taking so long just to swap. A coat size. Can't say I'd order with usc again.”

Helpful Report

Posted 5 years ago

“Sorry to say. Clothes fabric quality not good at all. Jumper came faulty threads were coming out right on front. Sizes are incorrect some are too big. Some are too small even ordered same size of all clothes. I am missing an item but they sent me 1/3 refund. Still didnt get full refund.”

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Posted 5 years ago

“Excellent service and excellent customer service experience, goods arrived on time well packaged.”

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Posted 5 years ago

“Quick delivery and kept me update on order thanks”

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Posted 5 years ago

“Absolutely shocking service from this company. Ordered a pair of converse from them and had a used pair of trainers sent out to me. Actually looked like someone in the store wore them on a night out and then stuck them back in the box once done with them. They where filthy.”

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Posted 5 years ago

“Extremely speedy delivery. Great price.”

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Posted 5 years ago

“Ordered & paid for shoes. Whilst awaiting delivery I had an email from PayPal to say monies had been refunded. Then received a email from USC saying that the order had been cancelled as I’d changed my mind. Took 3 days for me to get any kind of response to be told there had been a mix up at the warehouse. Refunded the shoes value but not delivery charge even though I never cancelled the order. I now have been fully refunded but still haven’t got the shoes & I’m a bit hesitant about reordering them”

Helpful Report

Posted 5 years ago

“Excellent customer services and delivery service I have received my order, and excellent online shopping with usc and good and best clothes online and sales up to perfect prices, lol x everyone happy shoppers 🌦”

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Posted 5 years ago

“Still have not received my order”

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Posted 5 years ago

“It is nice warm jacket.Very comfy”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews