USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Service was good difficult to change billing address to delivery address separately”

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Posted 5 years ago

“We are still awaiting delivery of goods. Emailed you about it on Monday no response yet.”

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Posted 5 years ago

“Disappointing service all round. Typical of a Sports Direct owned company. My first order wasn’t confirmed so I reordered- both came through at once and I couldn’t cancel either. Emailed customer service and it took days to reply- reasoning given - the pandemic. It’s mid July now and this cannot continue to be used as an excuse. And a very curt email just saying I couldn’t cancel once ordered. Charges for delivery and returning the duplicate order also excessive - as I said typical of SD. I won’t use USC again unfortunately.”

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Posted 5 years ago

“Great quality”

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Posted 5 years ago

“You should be able to buy a returns label or something the cost of returning items is phenomenal”

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Posted 5 years ago

“Hi. No issues product arrived as seen on your site. Delivery times much improved since i last used Usc about a year ago. I may become more regular shopper with usc 👍”

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Posted 5 years ago

“Parcels open”

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Posted 5 years ago

“Jacket tagged up wrong size then I have to pay to the item”

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Posted 5 years ago

“I’m happy very good”

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Posted 5 years ago

“Bought 5 pairs of jeans here all perfect fit paid for next day delivery and delivered as all good”

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Posted 5 years ago

“Thank you very much for the Quick delivery of cloths for our boy ,which has grown so much through this few months . Wee onecwas over the moon and said it's like Christmas x”

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Posted 5 years ago

“Loved my purchases as always fast delivery quality products and anazing prices”

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Posted 5 years ago

“Good selection of clothes for my son Who ended up getting 3 t shirts and a cap. Also sorted 2 refunds without any issue”

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Posted 5 years ago

“Very good quality easy to order online and very quick delivery”

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Posted 5 years ago

“Great delivery time and fantastic price! Daughter happy with her trainers!”

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Posted 5 years ago

“I have shopped in USC for years. However this encounter I’ve had has really put me off from shopping with you ever again. I was sent the wrong sized item and then told to return it before I was sent the correct item. This was a gift for Father’s Day which I was unable to give. Due to pandemic I found it extremely hard to return item which left me with delaying the gift over a month! I still haven’t been sent the correct item. Truly disappointed.”

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Posted 5 years ago

“I never received parcel”

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Posted 5 years ago

“Fits really well, true to size shower proof coat (but not sure if its the extra coating i gave it) good durability”

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Posted 5 years ago

“have not even rwciev3d goods yet .very bad”

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Posted 5 years ago

“Ruined my 4 year old boys birthday, had very little presents from his dad, I swear the lengths I would go with the company right now are scary, directors should be warned. But company is doing terrible anyways so will go into admin shortly! Customer service doesn’t exist, don’t be fooled to purchase any expedited delivery As it doesn’t exist. Unbelievable!”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews