USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value and good delivery”

Helpful Report

Posted 6 years ago

“Ordered various fragrance items from the website for next day delivery. Unfortuntley one item displayed as perfume (image) was in fact a Male aftershave when delivered. Apart from that, the service was great, delivery fast.”

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Posted 6 years ago

“Quality and cheap”

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Posted 6 years ago

“Good easy to use website, with good products at reasonable prices, but slow delivery. £5 charge regardless of home or store delivery (although voucher given if collected in store) but delivery took 7 days.”

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Posted 6 years ago

“Hi.Can i knaw wen i will get the order .Until naw i wayt...haw many day?thx”

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Posted 6 years ago

“I like the range and variety of products on USC and they have good deals, however I think they should bring back free delivery on orders over £50.”

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Posted 6 years ago

“Nice items but delivery is slow”

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Posted 6 years ago

“Excellent service! paid for next day delivery however the cost of delivery was too high in my opinion. clothing and shoes was excellent, I bought two trainers in two different sizes and sent one back as it was to big. I’m still waiting on my refund.”

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Posted 6 years ago

“I love the clothes and brands that USC offers, and the fact that there are regularly sales and reductions. I feel, however, that the delivery fee is excessive, especially since there is no option of free delivery should the customer spend a certain amount eg £100 or more. I was also slightly disappointed with my last order due to the fact that I ordered 2 pairs of shorts from the same brand (Firetrap) in the same size, but that one pair is far larger than the other. As a result I had to send the larger pair back for exchange, paying the postage of course, and am now not sure if the replacement will arrive before I leave to go travelling early on Friday of next week (22nd Feb).”

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Posted 6 years ago

“Overall, I am very pleased with USC and can highly recommend them for their competitive prices and efficient delivery. I do however have one small observation to make. I am regular on line customer and due to tax free import restrictions in my country I am limited to ordering 50 Euro worth of goods with each individual order. This results in paying more for delivery services which in turn ads to overal cost of goods. That is why using return policy for me adds aditional expenses of shipping goods back and forth. I would appreciate more strict quality control of goods as I have on two ocassions received damaged goods ( G star jeans and Firetrap jumper). Due to the above reasons, I have kept the goods and did not go through trouble and additional cost of returning them. Stricter qc would certainly benefit overseas customers.”

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Posted 6 years ago

“Arrived promptly, good quality products”

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Posted 6 years ago

“The item was good value, however the packaging really smelt and I couldn't take off the stickered price which ruined the look as it was for a present bit overall glad I brought it as it was cheaper than the high street”

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Posted 6 years ago

“Great company, good range of products at fair prices and great customer service. The only thing I don’t like is delivery charges even if you’re going to collect although you do get this refunded as a voucher.”

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Posted 6 years ago

“Everything works fine. A couple of years ago, you also had an oppurtunity to order the goods with express shipping, sometimes I would prefer the oppurtunity.”

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Posted 6 years ago

“Everything bang on apart from postage being so expensive.”

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Posted 6 years ago

“Am really pleased with the 4 tops I bought . My only disappointment was having to £5 to get it delivered to the shop other wise it wud of been 5 stars ⭐️”

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Posted 6 years ago

“They're a simple and easy to use online retailer”

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Posted 6 years ago

“good stock”

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Posted 6 years ago

“Perfect service”

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Posted 6 years ago

“Positive, only slight irk was delivery to store took nearly a week.”

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Posted 6 years ago

USC is rated 3.6 based on 37,501 reviews