USC Reviews

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good pleasure”

Helpful Report

Posted 7 years ago

“My parcel arrived very fast and I was updated by email of where my delivery was. Good quality clothing that I purchased but the security tag was left on so had to get it removed myself before wearing. Couldn’t complain about the service though and would recommend USC.”

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Posted 7 years ago

“Prompt delivery and reasonable prices however expensive delivery charges which would put me off ordering in the future”

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Posted 7 years ago

“EXCELLENT customer services”

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Posted 7 years ago

“Good clothes and good sales!”

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Posted 7 years ago

“Good service speed, quick refund on a returned item.”

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Posted 7 years ago

“Great choice and reasonably easy to order. Not happy that my second item was cancelled off (and refunded) after receipt of the order.”

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Posted 7 years ago

“My order arrived quickly,however I now have to take time out of my working day to go into store and get the security tag removed which was left on my item”

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Posted 7 years ago

“Great deals and good efficient service as always. Would be excellent if you could return unwanted items to store rather than having to post.”

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Posted 7 years ago

“Fast delivery, good clothes, but please remember to remove security tabs”

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Posted 7 years ago

“I don’t like much the USC stores as they are usually overwhelmed with too many products, which makes it hard to surf the store, but I do like online store. Good quality products though anyway.”

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Posted 7 years ago

“i received all in one week time just that a t-shirt came unpack!”

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Posted 7 years ago

“the change my shoes”

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Posted 7 years ago

“only online retailer to have what i wanted. only downside was that it wasn't packaged very well. the coat wasn't in any bubble wrap or tissue paper, not even a plastic bag. So it only came in the delivery bag and the coat was therefore a little dirty\dusty”

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Posted 7 years ago

“Very wide range of items, at reasonable prices. Delivery was fast and well priced too.”

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Posted 7 years ago

“Great designer bargains. Bit of a cheek they charge you £5 to have your items delivered to a shop when other stores do this for free!!! Sort it out USC”

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Posted 7 years ago

“Good prices. But product was all crumpled up so baggage had been opened and item just crammed back in. Other than that ok.”

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Posted 7 years ago

“Disappointed to receive 1 item priced at £13 (reduced) on label but actually charged £22 (original price). Other than that very happy with service from ordering to recieving order, will use again”

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Posted 7 years ago

“Great products, brilliant prices and arrived fairly quickly.”

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Posted 7 years ago

“Satisfied with my order.”

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Posted 7 years ago

USC is rated 3.6 based on 37,501 reviews