USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,486 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy with my trainers until I found out the price had been reduced from £160 down to £112 basically 2 days after i bought them so very disappointed now”

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Posted 4 years ago

“Not happy with presentation of order wrinkled looked as if was just though n package”

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Posted 4 years ago

“Box was damaged on was damage all over on arrival. Liked it was second hand And it just didn’t look anything like it was described”

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Posted 4 years ago

“I gave a 2 simply because i ordered an item then few hours later i got an email saying the item isn’t available.Why not remove the item when you know it isn’t available because letting the customer pays for it. It’s so annoying”

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Posted 4 years ago

“The jumper itself does not correspond to the picture”

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Posted 4 years ago

“Paid for for higher delivery service and recieved 2 -3 days later.”

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Posted 4 years ago

“A simple order of 3 items was complicated by a multiple deliveries which have incurred additional delivery charges. And the multiple deliveries were only separated by 2 - 3 days interval.”

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Posted 4 years ago

“T shirt came rolled up in a bag, when opened it was filthy, like it had been trodden on whilst on the floor! Other parcel was fine, so quality control at point of fulfilment is at best, mediocre.”

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Posted 4 years ago

“Still awaiting delivery of goods, paid for next day delivery and still haven't recieved the goods over a week later. Customer service got in touch to say they are looking into it but still haven't heard back from them either.”

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Posted 4 years ago

“Offered 20gbp offer, changed promotion with no communication”

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Posted 4 years ago

“Delivery is appalling. Ordered next day arrived 4 days later! Unreliable, poor customer service.”

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Posted 4 years ago

“The shoes are amazing except the DKNY box they came in, the box was totally ruined and unable to give as a Christmas present as the box was falling apart.”

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Posted 4 years ago

“Ordered 1 medium 1 small was sent 2 medium”

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Posted 4 years ago

“Love the item but when delivered left on doorstep I live on a main road and when opened water logged coat not damaged but all paper work is , didn’t open straight away as a Xmas present so would have been extremely wet when delivered”

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Posted 4 years ago

“Didn’t realise yous are sport direct? Buying designer clothes and they have sports direct labels on them”

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Posted 4 years ago

“sizes don't match the real measurements”

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Posted 4 years ago

“Placed order for Jeans=£80.00+£4.99 delivery. They arrived super quick but had a sale ticket saying £64! Emailed customer services but had no reply”

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Posted 4 years ago

“Very disappointed as the tracksuit pants I bought are discoloured and faded as it looks like they have been on display and faded due to sun light and therefore want a refund and compensation”

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Posted 4 years ago

“I am missing 2 t shirts.from my order which were most likely stolen as delivery was left inside the gate when I didn't request this. I have emailed 3 x since and heard nothing. Very poor experience”

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Posted 4 years ago

“Good price, but confusing communication, slow delivery.”

Helpful Report

Posted 4 years ago

USC is rated 3.6 based on 37,486 reviews