“The personnel with whom I originally spoke to place my order was very courteous. However, I don't know why it was recorded as a layaway order having paid with my credit card at that time?! I am happy someone finally discovered the mistake and realized it had been paid for. So, a big "Thank You" to that person!!!”
Hi Betty, we're sorry to hear that happened but glad we were able to get that fixed ASAP for you. Please let us know if anything else comes up. Thank you!
“Absolutely the best customer service I have received anywhere, period. I will be recommending to all of my family and friends and will no longer purchase anything vacuum related from anyone else. Companies like this are difficult to find! I won’t be going elsewhere anytime soon. Thank you!!!”
Hi Kyle, thank you so much for the review. We're thrilled to hear about your experience and are happy to help! We can't wait to hear from you again soon, thanks again!
“Company sold part I needed for my carpet cleaner at a reasonable price. Even though it had to be back ordered (I was informed prior to sale), it was delivered in a very reasonable time.”
“I contacted one of your representatives on the phone when I had a question if I was ordering the correct parts for our vacuum cleaner. Your representative was extremely helpful in providing with clear information and reassurance that I was ordering the correct parts. Very good customer service. The parts arrived a little earlier than stated.”
“Found them by searching YouTube for a shark hose replacement. Products were linked in video. Came in a timely manner. Would highly recommend! Ended up not needing the security bit set so look at your screws before ordering.”
“Recently the lower hose in our Shark UV450 broke. Hating the idea of buying a new Shark, I found Josh's excellent repair video online. Watched it several times and decided to try to make the repair myself. Although he demonstrated a repair on a model 320, I decided the units were much the same. Ordered the replacement hose and adhesive from Vacuums R Us. The price was reasonable and the correct parts arrived promptly. Followed the steps as shown in the video and made the installation of the new hose without incident. Our Shark now works like new and and we didn't have to buy a new one. Great! Mike G.”
“The motor I received is in good condition, and I was able to use it in my vacuum, which now runs beautifully again. The motor arrived well-packaged so that it was not damaged in transit.”
“This product was a perfect fit for my TriStar vacuum. Although, I didn't receive an order confirmation, I did receive tracking info when it was shipping. The product arrived in perfect shape and in about a little over a week.
I will definately buy from this seller again.”
“Fast shipping (as soon as the product was back in stock). When I did reach out to customer service about the initial delay, they were prompt and courteous in their response. Product is exactly as described and just what I needed. Thank you!”
