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Vacuums R Us Reviews

4.7 Rating 244 Reviews
93 %
of reviewers recommend Vacuums R Us
Read Vacuums R Us Reviews
Anonymous
Anonymous  // 01/01/2019
Took over a month to get a stock part that I was told would be 2-4 weeks. When it arrived it was the wrong part. I just traded it with a local vacuum shop for the correct part. Ended up paying an additional $20. Will not choose Vacuums r us to do business with again.
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Posted 8 months ago
We are terribly sorry that it took a month to receive the special order part that stated it would take 2-4 weeks. We also apologize that your ordered the incorrect part. We will do better next time.
Posted 8 months ago
Everything I ordered came in a timely manner and, though the switch differed in appearance, it all worked as advertised.
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Posted 8 months ago
Ordered a couple of cheap back ordered Dyson parts. The website specifically stated it was going to take 2-3 weeks. I received the items accordingly. A++++
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Posted 8 months ago
Parts worked great once they arrived. Took several weeks to finally get the parts ordered.
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Posted 8 months ago
They delivered the right part when they said they would and at a reasonable price. I would shop here again.
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Posted 9 months ago
have had my riccar 8500 for years. and i will keep it till it blow up! im glad you can get me parts as quickn as possibile.
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Posted 9 months ago
You saved the day! My vacuum is repaired thanks to the part you sent me. It arrived quickly. Thanks!
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Posted 9 months ago
Extremely fast from order placed to receiving my order
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Posted 9 months ago
Immediate shipping. Great customer service. Great vendor. And excellent vacuum. Riccar Spirit.
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Posted 9 months ago
Great pricing on the part that we needed. Super fast shipping. Very impressed. Thank you
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Posted 9 months ago
found an online video of my problem with a link to a product to fix it. shipping was fast and free.
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Posted 9 months ago
Vacuums R Us had the correct part to repair my Shark vacuum and an excellent YouTube video which gave me the confidence to do this myself. Shipping was quick as well. I am very happy with my purchase and would definitely recommend Vacuums R Us.
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Posted 9 months ago
We're glad to hear that, thank you!
Posted 9 months ago
Service was great, Part arrived promptly and fit perfectly. Online YouTube video made hose replacement super easy..
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Posted 9 months ago
Glad we could help, thank you!
Posted 9 months ago
Exactly what I needed. Website was a little difficult to navigate.
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Posted 9 months ago
We're making some tweaks but are glad we could help, thank you!
Posted 9 months ago
Fantastic experience with vacuums R Us. Ordered a vacuum hose that was very hard to get. They found it and had a great price with free shipping. I reached out to them through email to find out when I may get the part. They responded very quickly. They're obviously very customer service oriented. Very happy I will definitely use them again. On a scale of 1 to 10 I would definitely give them about a 20
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Posted 9 months ago
Hi Lindsay, we're so glad to hear that we were able to get you that part to get your vacuum all fixed up and about your experience! Thank you!
Posted 9 months ago
OMGosh! My Dyson DC 14 Canister was delivered about an hour ago. Thank you Vaccums R-US! Specifically, thank you Dina for all your help. I'm back in business and have already vacuumed my family room which was in dire need of cleaning. I'm over the moon. God bless you all! Kendra M.
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Posted 9 months ago
We're so glad to hear that and we hope you love your new vacuum! Thank you!
Posted 9 months ago
Came on time as promised. Fits perfectly on my vacuum.
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Posted 9 months ago
We're glad to hear that! Thank you!
Posted 9 months ago
I watched a couple of their videos about Sebo vacuumns and decided that I'd go to their website to purchase one, since they were so helpful in the videos. Process online was simple and vacuum showed up in a few days. Thank you!
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Posted 9 months ago
We're glad to hear that! Please let us know if you have any questions, we hope you love your new vacuum! Thank you.
Posted 9 months ago
Very happy with the support that I receive when purchasing on line parts. People that I have dealt with are top notch!
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Posted 10 months ago
Parts were a perfect fit and shipping time was good also.
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Posted 10 months ago
Vacuums R Us is rated 4.7 based on 244 reviews