“Took over a month to get a stock part that I was told would be 2-4 weeks. When it arrived it was the wrong part. I just traded it with a local vacuum shop for the correct part. Ended up paying an additional $20. Will not choose Vacuums r us to do business with again.”
We are terribly sorry that it took a month to receive the special order part that stated it would take 2-4 weeks. We also apologize that your ordered the incorrect part. We will do better next time.
“Ordered a couple of cheap back ordered Dyson parts. The website specifically stated it was going to take 2-3 weeks. I received the items accordingly. A++++”
“Vacuums R Us had the correct part to repair my Shark vacuum and an excellent YouTube video which gave me the confidence to do this myself. Shipping was quick as well. I am very happy with my purchase and would definitely recommend Vacuums R Us.”
“Fantastic experience with vacuums R Us. Ordered a vacuum hose that was very hard to get. They found it and had a great price with free shipping. I reached out to them through email to find out when I may get the part. They responded very quickly. They're obviously very customer service oriented. Very happy I will definitely use them again. On a scale of 1 to 10 I would definitely give them about a 20”
“OMGosh! My Dyson DC 14 Canister was delivered about an hour ago. Thank you Vaccums R-US! Specifically, thank you Dina for all your help. I'm back in business and have already vacuumed my family room which was in dire need of cleaning. I'm over the moon. God bless you all! Kendra M.”
“I watched a couple of their videos about Sebo vacuumns and decided that I'd go to their website to purchase one, since they were so helpful in the videos. Process online was simple and vacuum showed up in a few days. Thank you!”