Valuelights Reviews

Name: Valuelights
Rating: 4.67

4.7 Rating 5,253 Reviews

93 %

of reviewers recommend Valuelights

4.7

Based on 5,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01618376095

Email:

phillip.curry@lseretailgroup.co.uk

Write Your review

Tell us how Valuelights made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Valuelights 5 star review on 2nd December 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi guys, We are so pleased with the service we received. We ordered two table lamps and they came the next day. Can't fault you whatsoever and the lamps are just as shown on your website and we are very pleased with the quality. Amazing. Thank you all so much xx”

Helpful Report

Posted 7 months ago

“Paid for next day delivery for them not to arrive next day and refused refund. I have been trying for the last week to have them collected as they are not suitable, free returns so far have cost me 2 days off work waiting for Evri to collect ! I should not have to deal with Evri’s incompetence. My contract is with Value lights who happily have my money in their bank account. AVOID AVOID AVOID”

Helpful Report

Posted 1 year ago

“Mir hat alles gefallen. Ich empfehle und werde mich selbst wieder bewerben”

Helpful Report

Posted 2 years ago

“All quickly and accurately.Thank you,I advise everyone.”

Helpful Report

Posted 2 years ago

“Everything is great and on time! Thank you!!!”

Helpful Report

Posted 2 years ago

“Saw Ordered and del all with in 2 days would use again”

Helpful Report

Posted 3 years ago

“Awful customer service. Poor communication. Extremely bad experience. Would have chosen zero star if I had option. I bought 4 lights, one of them is missing parts and customer services are not answering emails or phone. On long holds with bank to open a dispute. Waste of time and money. Avoid using the company. 0% recommended.”

Helpful Report

Posted 4 years ago

“They sent me the lights with pieces missing and have ignored all of my emails and my wife's emails!!! We have emailed atleast 10 times to be ignored! They have taken the money and hidden away like most companies these days!! I will be taking legal action because enough is enough companies like this need to learn the hard way. Akbar”

Helpful Report

Posted 4 years ago

“after 7 emails i still do not have a response regarding the missing bracket required to fit the light to the ceiling!!!!”

Helpful Report

Posted 4 years ago

“Very quick delivery, good value for money and good discount for multi buys, only downside the quality of the screws they provided were rubbish they rounded of when tightening so if it comes loose I’m going to struggle to tighten them again as for the lamp as it is we love it.”

Helpful Report

Posted 4 years ago

“great service Ordered a wall light on a Wednesday evening which arrived withinin 48hrs at 2pm on a Friday- but glass broken. Contacted them by email as phone lines not manned due to Covid. They had sent a new one by 4pm on Friday -to arrive Monday. Great service. Beautiful wall light- copper bulkhead.”

Helpful Report

Posted 4 years ago

“I placed an order for 2 ceiling lights and a table lamp, on delivery (which was sooner than expected) one of my ceiling lights were missing. Through email I contacted Value Lights and received exceptional customer service and Was sent a replacement for next day delivery, even though it was Hermes that lost my parcel! The items were of excellent quality. Would not hesitate to use Value lights again. Thank you”

Helpful Report

Posted 4 years ago

“In the midst of the lockdown I placed my order on a Friday night - it was delivered on the Sunday! Amazing service and highly recommended. Customer Services also responded within a few hours when I sent a message prior to placing my order.”

Helpful Report

Posted 4 years ago

“Good value good product would buy again”

Helpful Report

Posted 4 years ago

“Excellent service ordered lamp Friday & it arrived by Sunday. Lamp is perfect Thank you”

Helpful Report

Posted 4 years ago

“Good quality lights at a very reasonable price”

Helpful Report

Posted 4 years ago

“I ordered a floor lamp and when it arrived it was marked. I ran customer service and they were brilliant with replacing this item for me. Very quick delivery to. Love the lamp very pleased.”

Helpful Report

Posted 4 years ago

“Good value . Prompt delivery.”

Helpful Report

Posted 4 years ago

“Absolutely spotless lights provides ValueLights. We have bought a new house and these lights are brightening up every room. Good priceses, amazing style! Fully recommended!”

Helpful Report

Posted 4 years ago

“We have not even recorded the lights yet after nearly two weeks a very poor service”

Helpful Report

Posted 4 years ago

Our apologies for not receiving you item, we will contact the carrier to investigate further. Please do not hesitate to contact us if you have any further issues. customerservice@iconiclights.co.uk

Posted 4 years ago

Valuelights is rated 4.7 based on 5,253 reviews