Valuelights Reviews

Name: Valuelights
Rating: 4.67

4.7 Rating 5,253 Reviews

93 %

of reviewers recommend Valuelights

4.7

Based on 5,253 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01618376095

Email:

phillip.curry@lseretailgroup.co.uk

Write Your review

Tell us how Valuelights made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Valuelights 5 star review on 2nd December 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this as a present and it arrived in a battered brown box,no inner box so it could be wrapped,delivery was quick.”

Helpful Report

Posted 7 years ago

“I am still waiting for my purchase almost a week later - having paid for next day delivery. The parcel was dumped nowhere near the given address and while that may not be the fault of value lights, I had to chase everything up and never has any mention been made about refunding my wasted £5 for next day delivery. The parcel is now supposed to arrive tomorrow. Let's wait and see.”

Helpful Report

Posted 7 years ago

“Item was damaged”

Helpful Report

Posted 7 years ago

“The light fittings looked cheap and the packaging was poor. Taking it to the charity shop and going to John Lewis for a replacement . Lesson learnt.”

Helpful Report

Posted 7 years ago

“I am yet to receive the full delivery. I received only part of the delivery on Saturday and am still awaiting follow up communication to let me know when I can expect the lamp shade.”

Helpful Report

Posted 7 years ago

“Had to ask for a refund because courier did not deliver them on time. Waiting to see if refund will be paid promptly.”

Helpful Report

Posted 7 years ago

“Still not got my lamp???”

Helpful Report

Posted 8 years ago

“Goods not yet delivered. I am not impressed Value Lights: Shipment # 600025547 for Order # 600025664”

Helpful Report

Posted 8 years ago

“Unable to give a review as still waiting for product to arrive!”

Helpful Report

Posted 8 years ago

“item arrived damaged, telephoned company and emailed but no response”

Helpful Report

Posted 8 years ago

“Item not as pictured”

Helpful Report

Posted 8 years ago

“I have been "virtually" ignored by Andy and Lee after repeatedly phoning, to obtain comprehendable instructions for setting up the PIR sensor, on the outside wall light that I have recently purchased from you!! Lauren has also ended up being very dismissive of me when I phone in. Your after sales service is just appalling!!”

Helpful Report

Posted 8 years ago

“The lamp I bought was very pricey for what I got, it's a sensory lamp for a child but to fill with water and the cap doesn't screw just sits on top so my child who has disabilities is unable to have it as water and electric do not mix! Therefore was a total waste of money! And extremely dangerous!”

Helpful Report

Posted 8 years ago

“I brought my fish lamp but it on the first day and it has broken just turned off didn't come back on”

Helpful Report

Posted 8 years ago

“Looked good on site Arrived promptly Screws didn't keep them together, now have to buy screws with caps for safety & security purposes.”

Helpful Report

Posted 9 years ago

“I am still waiting delivery of my item ordered on the 16th Dec. With no updates for delivery, I contacted customer services on 23rd Dec to be advised the item had been delivered to the wrong depot. The man I spoke with advised this was being distributed back to the correct depot and would give me a an update the following day, but no contact. I have still not received this. I understand this is close to Xmas, but hAve had 2 emails asking for reviews on the Co. With no product to review. Disappointed, as is my 7 yr old niece with no present and no explanation.”

Helpful Report

Posted 9 years ago

“Delivery was fine and they arrived in time - I paid for express delivery as I needed them quickly. The lights themselves were damaged and broken with parts of glass that had fallen off. I needed these for my Playgroup christmas tree and the trees needed to be completed ASAP otherwise I would have sent the lights back.”

Helpful Report

Posted 9 years ago

“I ordered two sets of these and gifted one to my friend. We both liked them but found them to be a bit tatty. One of the stems on my set does not work, I have only had them 3-4 weeks. I emailed the company that supplied them but they have not yet replied and asked for them to be exchanged for another set. Poor lights, poor service, not the high standard I am used to. Very disappointed.”

Helpful Report

Posted 9 years ago

Valuelights is rated 4.7 based on 5,253 reviews