Valuelights Reviews

Name: Valuelights
Rating: 4.67

4.7 Rating 5,255 Reviews

93 %

of reviewers recommend Valuelights

4.7

Based on 5,255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01618376095

Email:

phillip.curry@lseretailgroup.co.uk

Write Your review

Tell us how Valuelights made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Valuelights 5 star review on 2nd December 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt, and value was fair. However it sadly looks like you get what you pay for. The fragile sticker on the box was pointless, as the shade was mis shapen and damaged. Will be returning and looking for a refund, as this seems the limit of the after sales process to resolve the matter, no attempt to assist further.”

Helpful Report

Posted 6 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@valuelights.co.uk

Posted 6 years ago

“Fantastic website. Found all that I wanted. Easy to make payment and very fast delivery. Packed very well so no damage occurred. Also very Eco friendly! A class seller 👌🏻”

Helpful Report

Posted 6 years ago

“Great product, fast delivery only problem was that the free delivery code wasn't added on automatically which is abit of a con so I paid for it whilst it was free.”

Helpful Report

Posted 6 years ago

“I ordered twig lights for a Christmas gift. I bought them from valueligjts, not because they were good value, but because they promised next day delivery if you paid for express delivery, which I did. Now, 8 days later, I still haven't received my order and my complaints to their so-called customer services have been ignored. As far as I am concerned they have stolen my money and my strong advice is to stay away from them and don't give them the chance to steal your money too.”

Helpful Report

Posted 6 years ago

Please accept our apologies, we have now been informed your item was lost in transit. We have issued a full refund back to you.

Posted 6 years ago

“Excellent customer service and great value too”

Helpful Report

Posted 6 years ago

“First time of using valuelights, recommended by my son. No problem with the order,but needed to sign up before order placed. Delivery was on time in the times allotted.Good service.”

Helpful Report

Posted 6 years ago

“Great product, competitive price and quick, free delivery. What more could ask for?”

Helpful Report

Posted 6 years ago

“Superb quality item, well packed, delivered within 24 hours of ordering, 5* all round service. That impressed I’ve just placed order for another 3 items.”

Helpful Report

Posted 6 years ago

“Excellent service and the Tiffany light shade is just what we were looking for. The leading on it varied in widths but this is typical of hand made crafts. We are very pleased with the shade and really impressed with how carefully it was packaged. Thank you very much.”

Helpful Report

Posted 6 years ago

“Great prices, fast delivery, absolutely happy about the quality. Will shop again.”

Helpful Report

Posted 6 years ago

“Excellent quality and service Thanks would buy again”

Helpful Report

Posted 6 years ago

“Really good selection of lights and they arrived quickly. The returns process is easy and much appreciated.”

Helpful Report

Posted 6 years ago

“A very fast, efficient and reliable service. Great price in comparison to other sites selling the same product. Very pleased.”

Helpful Report

Posted 6 years ago

“Great items. lots of choice. I got floor lamp costing on ebay 100£ for 45 delivered . and came within 2 working days. fantastic!!! :)”

Helpful Report

Posted 6 years ago

“Excellent service, the items arrived the following day. The lamps are gorgeous and just what i was looking for.”

Helpful Report

Posted 6 years ago

“Brilliant gift for my son. Fast delivery and great quality. Excellent prices too.”

Helpful Report

Posted 6 years ago

“Very poor quality, very unstable”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@valuelights.co.uk

Posted 6 years ago

“Ordered a Claudia 5 arm semi flush ceiling light. Order process was easy. Delivery was quick. Light is fantastic and it was excellent value. Overall a great experience and would purchase from them again.”

Helpful Report

Posted 6 years ago

“Great service and fast delivery, also we had a problem with a broken glass lamp shade and this was also dealt with very quickly. Over all a fantastic experience”

Helpful Report

Posted 6 years ago

“Ordered a 4-light brushed steel mini sun and bulbs for the kitchen. Delivered very quickly! They weren't wrong about mini sun bulbs. When these things are on, it's like the opening of the ark of the covenant at the end of raiders of the lost ark. On the plus side, we do'nt need to go on holiday as we've all got a great tan from the bulbs. One of the bulbs was malfunctioning and, after my retinas grew back, I emailed value lights for a replacement which they dispatched very quickly. Very impressed with them. Now, where did I put my sunglasses?”

Helpful Report

Posted 6 years ago

Valuelights is rated 4.7 based on 5,255 reviews